Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Love the apple ice. Quality product that I'll now be supporting since they support Telluride Bush.

Classificada 4 em 5 estrelas

-Seamless transition from dip with 12mg -Consistent nicotine release over time -My office smells better -No teeth staining -Great flavor-a little sweet -Less conspicuous -fewer tobacco relat... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

The gum is OK but ordering and establishing an account can't be done unless you are an addict. They will only allow "subscribers" that auto deliver monthly to set up accounts so you can't see what you... Ver mais

Classificada 1 em 5 estrelas

The way your company does business is sneaky and your product is overpriced dog poo. After trying your product, it all went in the trash. Zyn is way better. Unless you like eating chemicals that caus... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de vitaminas e suplementos
  2. Tabacaria

Informação fornecida por diversas fontes externas

Say goodbye to smoking and hello to Lucy, the cleaner form of nicotine. Choose your flavor and get Lucy delivered to your door monthly to upgrade your nicotine.


Informações de contacto

  • Minneapolis, Estados Unidos da América

  • lucy.co

3,1

Aceitável

TrustScore: 3 em 5

203 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Delicious and Discreet

Lucy is exactly as the website describes: clean, discreet, and tasty. The automatic refills are perfect for avoiding the trips inside the gas station to reload. The dosage being known allows for measured use, which is extremely helpful to know when trying to quit like I am. Customer service is exceptional, the chat feature on the website is so convenient.

22 de julho de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

Great Alternative to Tobacco Products

Great alternative to tobacco products. The gum lasts and helped me quit dipping. Also there is no need to spit, so you can use it discreetly. The pouches were ok, but I still felt the need to spit since the flavor can be a little overpowering. All in all still cleaner than tobacco products imho.

8 de julho de 2021
Classificada 3 em 5 estrelas

The product itself is fine

The product itself is fine, the lozenges taste pretty good and do the job. However, the marketing is completely off. I was advertised a sleek design; a black bottle with edgy labeling and cool graphics. What I got was a stark blue bottle that looks like a prescription of something.

1 de julho de 2021
Classificada 5 em 5 estrelas

So far, so good!

So far, I'm about a week into quitting smoking, the gum has been quite helpful! I tend to park it under my tongue and have found that approach very effective. Despite having a pack a day habit, I only use about 3 pieces of gum per day, and sometimes only 2. My shipment arrived earlier than expected, which was great as I was struggling terribly when my order arrived. I cannot speak to the other flavors, but the cinnamon is perfect for my tastes.

1 de junho de 2021
logótipo da Lucy

Resposta da Lucy

So glad to hear that Lucy has been helpful and that you really like the Cinnamon!

Classificada 5 em 5 estrelas

Good Product

I have used Nicorette products in the past and Lucy blows them out of the water. The taste is much better and it seems that it also satisfies my nicotine cravings more. I'm a big fan of the pouches, they need to be added directly onto the Shop page instead of being just something recommended after adding gum or lozenges to your cart. I assume since they are new, they are just being tested and they'll be on there eventually if they do well.

3 de maio de 2021
Opinião espontânea
logótipo da Lucy

Resposta da Lucy

You're correct! This is a limited run before our full launch. So glad to hear you love our pouches!

Classificada 3 em 5 estrelas

Good product, poor delivery timeliness

I really like the product, but the shipments always arrive 3-5 days later than anticipated. It might not be Lucy’s fault but they should look into changing their delivery service to ensure that packages arrive when people need them.

2 de maio de 2021
logótipo da Lucy

Resposta da Lucy

Hey Colin, thank you for your review. We are working on improving our shipping by opening up more fulfillment centers. Bear with us while we grow! You can also reach out to support@lucy.co anytime you need assistance.

Classificada 4 em 5 estrelas

Non-smoker tries nicotine gum

I've never smoked a cigarette in my life, nor had any nicotine product before. Wanted to try this gum out of curiosity. I now have a nicotine addiction, but I still have not had a cigarette since trying this product. So in a way, this stuff really works!

The cinnamon flavor is my favorite.

26 de abril de 2021
Opinião espontânea
Classificada 5 em 5 estrelas

This has helped me quit smoking

This has helped me quit smoking. It has been about 3 weeks since I quit smoking due to Lucy, and I have smoked for the past 11 years and tried multiple times and could not quit. I would like to recommend a 6 MG Nicotine or a 8 MG Nicotine for the gum due to me chewing 2 pieces at the same time to get 8MG. I don’t really want to try the other products because I do not think they would be as effective as the gum.

17 de abril de 2021
Opinião espontânea
logótipo da Lucy

Resposta da Lucy

Congratulations Derrick! We are working on other mg offerings because of these kinds of requests.

Classificada 1 em 5 estrelas

I wanted to like this

I wanted to like this. I’m hooked on the vape, but the mint was absolutely horrible for me. Burned my throat and chest and gave me a stomach ache. Tried several times and had the same experience- now I’m stuck with a bunch of packs I don’t want.

15 de abril de 2021
Opinião espontânea
logótipo da Lucy

Resposta da Lucy

Hi Lindsay, thank you for your review. Please reach out at support@lucy.co. We have a very generous refund policy and would be happy to assist you further with this.

Classificada 5 em 5 estrelas

Lucy gum helps

I enjoy the gum. It taste good. It takes the cravings of smoking away. The lozenges are very convenient when you need to curve a cig craving. Overall their good products. I haven't smoked now in three months.

11 de abril de 2021
Opinião espontânea
logótipo da Lucy

Resposta da Lucy

Congratulations Jeremy!

Classificada 5 em 5 estrelas

I love this gum

I love this gum. I never touch a vape or cigs anymore. They are super convenient. I travel a lot. They allow me my "after meal cig" indoors. They let me in planes or cars. I will be a customer for a long time.

8 de abril de 2021
logótipo da Lucy

Resposta da Lucy

We're glad to hear you're loving it!

Classificada 1 em 5 estrelas

I need to change my order but I can not…

I need to change my order but I can not get the company to respond to my emails and can not access the website. Says it doesn’t recognize my email address. They just keep sending me the same thing. I’m gonna have to cancel

7 de abril de 2021
logótipo da Lucy

Resposta da Lucy

Hi DJ, we did receive an email on 3/18/21 in regards to changing your subscription to Cinnamon and updated the email address on file due to a typo. We sent a password reset link which should ensure you're able to login. We updated the subscription as requested and responded but did not receive a response. We also received your second email on 3/31/21 and responded the same day. We have not received a response to either email we sent. Please be sure to check your spam folder if you do not see anything from an @lucy.co address in your inbox. You can contact us Monday - Friday at help@lucy.co or visit our website lucy.co and chat with us live. At this time, you do not have any active subscriptions. We would be happy to help you make any changes or clarify further. Simply respond to either support ticket or chat with us live.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais