The dress and hat were lovely but the sizing was all wrong. I bought age 5-6 and the size would fit a 3 year old - way too small. There were no return options (even though I had paid for delivery) , s... Ver mais
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Great clothes. Was a problem with lost order but eventually resolved satisfactorally hence loss of one star.
Ordered two blankets and 2 baby vests. The vests are a wonderful peacock pattern and are so vibrant and a wonderful change from baby pastels. The blankets however are even more fabulous. They are wond... Ver mais
No communication Took 3 weeks to deliver I emailed and left messages on Facebook got nothing back When my order arrived they sent the wrong size ! I ordered 0-3 they've sent 9-12 months This c... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
ORGANIC AND ORIGINAL, UNIQUE AND UNISEX These are the four key points we always strive to work towards with the direction of our brand. We believe in high quality cotton garments that are made to last and can be reused as much as possible by constantly growing little people, no matter the gender. Buy well and buy less is a sustainable choice that we support by using 100% organic cotton in everything we make. It increases the life cycle of each garment, as well as encouraging pre-loved clothes to be shared and passed on in our LS Forever Bags.
Informações de contacto
Reino Unido
- info@lucyandsam.com
- lucyandsam.com
3,2
Aceitável
728 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 93% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Beautiful romper suit with lovely cloth…
Beautiful romper suit with lovely cloth bag. Speedy delivery and friendly company!
31 de março de 2021
The baby grow is beautiful
The baby grow is beautiful. This is my second purchase from Lucy and Sam, I will definitely be buying again. Fab product, excellent service. Thanks x
22 de março de 2021
Really pleased with the quality and fit
Really pleased with the quality and fit of the bee romper. Beautiful designs, just wish I could get hold of the bee’s knees bottoms but they’re out of stock!
21 de março de 2021
I love Lucy and Sam
I love Lucy and Sam. Lovely quality and great sale prices. I only wish their sizes went up a little higher so I could continue buying from them.
21 de março de 2021
Great service, great products
I received a lovely email on placing my order, which probably wasn't personally written to me, but felt as though it was. The delivery came quickly, beautifully packaged and the quality of the clothes is brilliant, and colours as beautiful and vibrant as on the website - I will be ordering more!
19 de março de 2021
Beautiful soft cotton
Beautiful soft cotton - very trendy design too.
My grandchildren loved them.
Fantastic customer service.... very personal.
17 de março de 2021
Great service
Great service! Accidentally added the wrong address to the delivery information and they sorted it out really quickly. Great product too!
11 de março de 2021
Lovely clothes and an excellent service!
10 de março de 2021
Beautiful good quality clothing with a…
Beautiful good quality clothing with a social conscience! Love!
8 de março de 2021
Great customer service with a personal…
Great customer service with a personal touch. After my order Sam sent me a message thanking for my purchase and told me to contact him personally if I had any issues with the item. It is small touches like this that make me glad we shopped with a small business. Oh and the items were great. The kids loved them.
5 de março de 2021
5 stars all round
5 stars all round .
Super quick delivery
Great communication
Great packaging
Lovely soft clothing
4 de março de 2021
Lovely quality items as usual
Lovely quality items as usual, quick delivery and good service. 5/5
4 de março de 2021
Delighted!
Excellent products and excellent service with lots of wonderful personal touches
3 de março de 2021
Bright & colourful clothes
Bright & colourful clothes, fab quality. Delivered quickly and kept up to date with what was happening with my order. Will definitely buy from this site again. Thank you
26 de fevereiro de 2021
Lovely soft tracksuit
Lovely soft tracksuit, bright colours and cute as a button!
17 de fevereiro de 2021
The cutest little outfit ever
The cutest little outfit ever!
Found Lucy&Sam searching the Web for UK based environmentally friendly clothes and I wasn't disappointed. Their range is super. Customer service was excellent and personal and my package arrived quickly. Will most definitely be ordering again. Thank you!
17 de fevereiro de 2021
Great quality unique clothes
Great quality unique clothes, great sale, gret communication and came fast
15 de fevereiro de 2021
Gorgeous jumper
Gorgeous jumper. Great print. Love the sustainability of this brand
15 de fevereiro de 2021
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