Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Item shipped was not as described or seen in the ad. Been emailing months for a refund, they keep offering a discount on their site and no refund. Poor quality, poor communication, trash company. STAY... Ver mais

Classificada 1 em 5 estrelas

Saw a pairs of jogging outfits, sweater and pairs of sneakers. Looked nice at first glance. Placed the order. Shipment arrived in a plain brown envelop with no invoice or contact information. Mater... Ver mais

Classificada 1 em 5 estrelas

Ordered size 12, after 6 weeks, received something much smaller. I sent them pictures of label which they claimed were size 12. They agreed to refund once they receive merchandise back, but shipment... Ver mais

Classificada 1 em 5 estrelas

Received sneakers in 7 days what came was a shoe with a different color sole in the back not pleased with what they sent me it is a total different picture of what they displayed. stay away from this... Ver mais

1,2

Muito mau

TrustScore: 1 em 5

78 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

NEVER ORDER FROM THESE UNWORTHY…

NEVER ORDER FROM THESE UNWORTHY INDIVIDUALS (Lukmall.com).
As of today, May 1, 2021, I never received my March 23, 2021 order:
1 Gradient Square Sunglasses and 6 pairs of shoes, a total of $259.32 USD.
I am contacting Facebook to be prudent on what they advertised. From now on, if it is not on Amazon.com, I am NOT buying it online.

1 de maio de 2021
Opinião espontânea
Classificada 4 em 5 estrelas

I was skeptical at first by reading the…

I was skeptical at first by reading the reviews here. Then I placed a order of hood on their website, they came in 2 weeks with a free surgial mask as gift. I'd say we might need to change the prejuice of certain things in this special year of 2020.
Things to improve:
Package, shipping period and customer responsive time.
Overall, it was a happy shopping experience.

8 de dezembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

I received your email asking for the…

I received your email asking for the size of the house slipper that was sent in the wrong size. FIRST,  upon arrive I noticed that the size of the slippers were not available and the location in which the size should be visible someone damaged/ remove the size.  According to the size you sent this slipper is NOT A 11/12 more like a size 9.  I DO NOT HAVE TIME TO KEEP SENDING PICTURES AND PROOF BAC AND FORTH TO YOUR COMPANY WHEN IT CLEAR THAT THIS IS A SCAM.  Also, according to the reviews I’m not the only customer that has or is having an issue when it comes to receiving correct information and merchandise. Finally,  your inventory should show the size you mail out because I have proof of what I ordered. I DON'T WANT ANYTHING THING FROM YOUR COMPANY OTHER THAN A RETURN SHIPPING LABEL THAT WILL BE PAID BE YOUR COMPANY.  As you can see from previous house slippers I purchased at another store a size 11. Compared to the slippers you sent the size does not match the size 11 I purchased. DO NOT BUY FROM THIS ONLINE COMPANY IT IS A SCAM....
Subject: [Support] Re: Missing Package

6 de dezembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

I bought a pair of shoes online through…

I bought a pair of shoes online through this company. Delivery took one month. Shoes were not right for me. decided to return. There was no invoice, no information in the package. After figuring out how to contact them, I requested refund and return information. They ask for pictures of the shoes two different times, which I provided 2 different times. After several days back and forth via email, they have offered to refund 5%...???
My opinion:
DO NOT ORDER FROM LUKMALL.

15 de outubro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

This company is a scam !!

This company is a scam !!! Ordered sunglasses since the beginning of June and still did not receive them. The tracking says the same thing and they won’t give refunds !!!! DO NOT ORDER from this website

19 de julho de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

NO NOT USE!

Please do not buy anything from this website, they are nothing but scam artists. Package never arrived, told to contact post office, post office have nothing go back to Lukmall Customer (Dis) Service who go round the same loop of asking you to confirm your address, telling you to go to the post office. They are truly terrible people and I hope bad things happen to them

15 de julho de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

They are not putting the right picture

I got a product today but not the one I ordered.They put the picture of another product near the description and the name of a product.
Don't order anything.They are cheating their clients,it's scam and rip-off...I agree with Jimmy!!

10 de julho de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

😡FINGER WEG von diesen Leuten!!

😡FINGER WEG von diesen Leuten!!! 👎🏾👎🏾🚫⛔️
Das Geld ist futsch, die Ware kommt nie an. Nach zweimaligen E-Mail-Nachfragen bekommt man als Antwort nur den Hinweis auf die Tracking Nummer. Die verändert sich aber nur bis „Hand over to airline“ dann ist Ende
NIE WIEDER LUKMALL

2 de julho de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Appalling delivery/information

Appalling delivery. Their excuse: current virus situation. However, I've ordered three items from China recently - one was delivered in 3 days, the other in 5 days and the last in 10 days.
If I ever receive my order, congratulations to Zazabest.com for choosing absolutely the worst method of delivery!
I don't have high hopes for the quality of the ordered items if they ever do arrive.
I strongly recommend you do not order from this company!

30 de junho de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

What You See Is Not What You Get

Very disappointed, I ordered 2pcs of top quality leather casing and received 2 very Low quality type. Don’t understand how they do business , to me it is SCAM business. Thank You

11 de junho de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Rock Bottom!

The iPhone X case arrived after 2 month and several eMails from me. Customer service claimed to have „problems with delivery agency“ ...
Now - the so called luxury case for 19$ is cheapest plastic; the metallic finish wore off at the edges after just 1 week carrying the phone in my trousers pocket.
Stupid to buy it after seeing an advertisement in Instagram ...
My review at Lukmall was never published as I suspected.
Lesson learned- never again China rubbish!

27 de maio de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

If only I can choose I will give…

If only I can choose I will give lukmall 0 star! The product finally arrived after so long and the description was ‘leather handphone case’ for the price of usd22++ and when I received the item it’s so obvious it’s no way near to leather. This type of product you can easily get from taobao/aliexpress for probably usd5 the most. A total scam company! Avoid Lukmall. Unethical for the person who operate Lukmall. Shame on u

18 de maio de 2020
Opinião espontânea

É esta a sua empresa?

Reivindique o seu perfil para aceder às ferramentas empresariais gratuitas da Trustpilot e aproximar-se dos seus clientes.

Criar conta gratuita

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais