Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

The tack i got was well made and qaulity. The full fitting dressage bridle had a nosebamd that was too big and bulky for my azteca, and when i contacted lumiere they didnt offer any solution except to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I am a first time Lumi purchaser - I had heard incredible things but the price point always held me back slightly. However, I got a gorgeous small bridle on sale, which is so soft, and has the mo... Ver mais

Classificada 5 em 5 estrelas

Apart from a beautifully made soft leather bridle, it fits lovely. Customer service also altered my order when I had forgotten to include the free leather balm. So grateful as that is also a wonderful... Ver mais

Classificada 5 em 5 estrelas

I contacted customer service about an issue with the crystals in my bridle. I received an immediate response and was sent out replacement parts right away. Super helpful and friendly. Thanks.

Informações sobre a empresa

  1. Loja de acessórios para equitação

Escrito pela empresa

QUALITY, COMFORT AND PERFORMANCE. Lumiere is home to top quality leatherwear designed for the discerning horse and rider. Our products are handcrafted from premium leather, meticulously designed for comfort and performance. We specialise in anatomic styles that avoid pressure points and allow freedom of movement. This means that all of our bridles feature gel-padded monocrown headpeices that are cut away from the ears, and evenly distribute pressure across the poll. Now with warehouses in Australia & the USA, and stocked in retailers across the globe.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

261 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Supple quality Bridle

I ordered the Melodie patent bridle and it’s perfect! I have a smaller warmblood and it fit just right on the smallest holes for the noseband, with room to add more holes if needed. I also LOVE the detachable brow band, it snaps off easy using one button on each side. I’m hoping to purchase a few more snapable brow bands to change them out. The leather was supple and clean and it came in a nicely made case! I will be a repeat customer! Samantha Rocap

12 de novembro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Demi Browband

I purchased the Demi Browband a couple of weeks ago for my chunky QH’s bridle.
The pictures online made it look really nice however what you can’t see is the gems are attached to felt which in my case isn’t aligned with the browband and is off centre in the middle where it curves making my OCD twitch.
I don’t love it but I don’t hate it

13 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I had ordered a bridle in brown then…

I had ordered a bridle in brown then learned I needed a new saddle. During the saddle selection I chose a black saddle. When I contacted customer service, they responded quickly and explained why they would be unable to change my order and shared their return policy. I was impressed with their quick and caring response. I was even more impressed when my bridle arrived and it was black!

1 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Equine eye camera…

I purchased the equine eye home package and had some issues with connection the support and service I received to work the issues was second to none. The support staff are amazing, the product I think is under rated and has a multitude of uses. I thoroughly recommend this company

18 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Lovely tack

Lumiere has such lovely high quality bridles and halters. They are my go to for new leather purchases!

5 de outubro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Nice product, multiple issues with order this time

First off I want to say the products are great. I appreciate being able to piece together a bridle with different size parts for my franken-head horse. Quality of leather and stitching and hardware is nice. Prior to this order, my only other order went swimmingly.

This time, I had multiple problems with my order (not all items sent, wrong noseband type sent, mis-sized noseband sent). Customer service did handle it all, but it was a fairly slow process. From order to completion of everything being refunded/returned/reordered it took a little over a month. The shipping from Australia was actually fairly quick.

26 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing company!

Excellent customer service and great products! Super happy with my purchase and when there was an issue with my order they fixed it right away

9 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

WOW! High quality at a great price!

WOW, I absolutely love the Lumiere products! I have bought bridles and a breast plate and all are high quality and fit beautifully. I also love the if you need a different sized piece you can custom order your bridle. For Example my horse has a full size head, but needed a cob browband and noseband. It was perfect!

11 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I needed a bridle to fit some nifty cob…

I needed a bridle to fit some nifty cob heads, they’re not the easiest to fit and I’ve been loving the look of the tobacco leathers. Ordered the Milan bridle, nice detail, great fit. Will use it more once the pony comes off maternity leave.

10 de outubro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Loved getting my bridles from lumiere…

Loved getting my bridles from lumiere this time a got a cob and it on very small side a full wouldn’t go close to fitting this petite head it’s on the biggest holes and only just fits. Say cob a more large pony size. Otherwise a beautiful bridle arrives quite quickly in the post.

25 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Stunning bridle

Brought the most beautiful bridle..saving for more! Quick delivery -less than a week! Super impressed with the quality,..speed of service. Jess Benton LJ Sporthorses

28 de outubro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

dallas bridle

i absolutely love the quality of the leather and bridle, it is one of the softest bridle i have ever had! my only thing is after 2 rides i noticed that the strap under my horses mouth sliped forward but when i tightened it up all was good. the nose band is just high enough that it doesn't constrict her breathing so if you have a horse with a super sensitive nose i would maybe consider a different bridle. size wise i was worried that it would run large as some other Lumiere products can but the cob fit my QH x applossa perfectly! i highly recommend this bridle to anyone and everyone!
Ingrid White

9 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Happy with the Milan Convertible

We have purchased many items from Lumiere over the years and we just love them! Most recently we purchased the Milan leather convertible bridle for our cob and it fitted perfectly and it is stunning out on the xc course!
Very happy!

30 de outubro de 2024
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais