Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Never received my hair, looks lost in delivery. I have communicated with customer service multiple times. It has now been 4 weeks and no refund was given. I was told after 15 days if I dont get... Ver mais

Classificada 5 em 5 estrelas

Afro Curly exceeded my expectations. The texture blended beautifully with my natural hair, making it look seamless and full. The quality feels great, and the curls held up well. On top of that, the sh... Ver mais

Classificada 1 em 5 estrelas

I ordered hair last week for an event this weekend because delivery said I would get it tomorrow the latest. I never got an updates regarding where the package was besides “on its way” which it said s... Ver mais

Classificada 5 em 5 estrelas

I got this wig and it’s my favorite so far it doesn’t tangle easy ,is easy to brush through and i love the quality of the hair feels really nice

Informações sobre a empresa

  1. Fornecedor de extensões para cabelo
  2. Loja de produtos para cabelo
  3. Loja de perucas

Escrito pela empresa

LumiereHair is a leading wholesale online hair extensions shop of your first choice for top grade quality products at bottom prices. Lumiere hair firmly believes that the product quality is the lifeline of business survival, we have human hair factory, we will always improve the quality of our products. Lumiere specialized in professional set design, production, sales, service over the world Join Lumiere hair, meet more confident and beautiful you! Lumiere promise all the hair is 100% human hair, we have the best quality hair, and we wish to light up your beauty with Lumiere hair.


Informações de contacto

3,2

Aceitável

TrustScore: 3 em 5

116 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I’ve emailed customer service twice

I’ve emailed customer service twice. There was no response. I was attempting to return the hair. I received the wrong size.

18 de agosto de 2025
Opinião espontânea
logótipo da Lumierehairs

Resposta da Lumierehairs

Hello,

We’re truly sorry for the slow response and for the frustration this situation has caused.

There might be some misunderstanding about the hair product.
Please contact our after-sale support team if necessary, we help you fix it out well and process the return & exchange, as long as the hair product is same original style now.

We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.

Warm regards,
Lumiere Hair Customer Support Team

Classificada 5 em 5 estrelas

Very Pleased

Very happy with the results 😍

10 de agosto de 2025
Opinião espontânea
logótipo da Lumierehairs

Resposta da Lumierehairs

Hello,

We’re truly sorry for the slow response and for the frustration this situation has caused.

Usually the shipping takes few days to arrive, the delivery was delayed due to late flight reasoon recently. We had to contact the shipping carrier to make a claim with your package.

Please contact our after-sale support team if necessary, we help you fix it out well

We sincerely apologize for the inconvenience and truly appreciate your patience and understanding.

Warm regards,
Lumiere Hair Customer Support Team

Classificada 1 em 5 estrelas

Bad Business

1. Delivery took forever, it’s from China.
2. Wig smelled bad
3. The hair density was too low, I might as well glue one string of hair to my head.
4. Customer service was UNRESPONSIVE when I inquired for a return multiple times.
I do not recommend this company!

2 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very Satisfied

I ordered blonde wig from Lumierehairs and it came very full with minimal shedding. I can’t wait to install and I will be purchasing again.

16 de julho de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

My experience thus far

The wig smell reminds me of tuna, and the density of the wig is not as thick as I thought it would be. I’m still inspecting the weave stitching. I wish that there was a faster shipping option. On a positive note, the color of the wig is very pretty, and the black headband appears to be attached well. Less density in the wig may prove to be a better option as it has been really hot in Alabama( I have frequent hot flashes as well). The wig also came with 2 different color headbands and a weft of blue hair (I think it’s a weft). Customer service is pretty quick to respond.

23 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

The hair stink so bad

The hair stink so bad, that I soaked it and let it air out for over 3 months. The company said, “it’s the smell of their factory.” I may give it away because it can’t go on my head.

21 de março de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

I received my order very quick and just…

I received my order very quick and just in time for my graduation. The hair is very soft, doesn’t have a smell and gave very much 613. The only thing I would change about the wig is its density, it could’ve been a little more thicker, but overall I did love this unit!

10 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I ordered a 613 blonde wig

I ordered a 613 blonde wig. It was a beautiful unit.. a little roomy could have been a little tighter. Other than that the lace was amazing, the hair took well to the hair dye I used. It was true to length and very soft and full… 10/10 I’d definitely buy again.

23 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

If I could give it a zero I would!!

If I could give it a zero I would!!! DO NOT ORDER from this website! It’s been two weeks and I still have not revised my order after I paid $139. All it says label has been created. On top of that they will not issue my refund only $10 for the inconvenience! I will never order from them EVER again! Please do not order from them either

24 de maio de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

The shipping took a little time but it…

The shipping took a little time but it was under 8 days so that’s good.

The hair came as described. Wefts are well built and the hair is very soft, & very full. I just installed it today so we shall see how it does through the weeks, but so far so good.

21 de maio de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

This is the second wig that I have…

This is the second wig that I have purchased through your company. They are not good quality, they wear terribly do not look like the pictures of what I thought I was buying. I would not recommend this site to anyone.

14 de maio de 2025
Opinião espontânea

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