Luna Amatores Opiniões 

242
•
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Really great quality product and packed really well so all arrived as it should. Packed and handled with care! There was a question about the address but the owner got in contact asap to ensure the... Ver mais

Classificada 5 em 5 estrelas

Luna amatores is my go-to crystal shop. Korin’s crystals are always the very best quality & are very competitive prices (I’ve seen worse quality crystals at a lot more expensive prices). I know when I... Ver mais

Classificada 5 em 5 estrelas

I finally got my Moonstone chunky necklace. What a beautiful piece of art. Luna Amatores always comes through. Gorgeous jewelry, prompt shipping, and lovely, careful packaging. They also include a sma... Ver mais

Classificada 5 em 5 estrelas

I've shopped at Luna Amatores a number of times now and honestly there's nowhere better for crystals and crystal jewellery. I have a fluorite gold chunky chain and it's incredible, I get so many compl... Ver mais

Informações sobre a empresa

  1. Loja de produtos esotéricos
  2. também em
  3. Joalharia personalizada

Escrito pela empresa

Luna Amatores is a Carlisle (Cumbria, UK) based shop that offers a wide range of beautiful crystals, handcrafted jewellery, witchy inspired homeware, snacks and beauty products alongside lots of other items. Luna Amatores prides itself on ethical practices and product variety whilst working to become a more sustainable business by using eco friendly packaging materials or reusing materials whenever possible. Every website order automatically plants a tree in partnership with Ecologi. Worldwide shipping is available as well as in-store shopping. Luna Amatores is run by just one person with many years of crystal collecting knowledge and an interest in geology.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

242 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(242)

29 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Amazing

Such an amazing store with a relaxed calming vibe. Stunning quality to the huge range of crystals and really supportive of other small businesses (we love this!) Karin and Kerrie are so knowledgeable and super friendly too!

17 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing products

Amazing products, wanted a chunky chain necklace for ages and finally managed to get one despite a 3 minute sell out! It arrived 2 days later, unbelievable service!

29 de outubro de 2024
Classificada 5 em 5 estrelas

Just a pleasure to deal with

Just a pleasure to deal with. Posted my necklace literally the next day after ordering despite having a huge amount of orders to get through. Extremely responsive to messages and super friendly. The item itself is really well made and high quality. I've also been in the shop in Carlisle too, and everytime I've gone in staff are super friendly and helpful and love to have a chat with you and even offered sweets! Fantastic small business, I'll be returning.

29 de outubro de 2024
Classificada 5 em 5 estrelas

Gorgeous shop

The moment you walk in the door you are greeted with an amazing scent. The shop has the most wonderful vibe. An amazing range of crystals and other beautiful items. A very relaxing shopping experience!

19 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic every time

I’ve ordered many times from Luna Amatores. Always fantastic and fast service. Couldn’t ask for better customer service

1 de outubro de 2024
Classificada 5 em 5 estrelas

Gold sheen obsidian

Brought an gold sheen obsidian bracelet and it's just as described. I don't take it off! Fast delivery. 100% recommend.

10 de setembro de 2024
Classificada 5 em 5 estrelas

If I could put ten stars I would!

If I could put ten stars I would!
Absolutely brilliant business both online and in-store. Hand crafted jewellery, crystals and things for the home among other amazing items.
There's always something new to look at when I go in the shop (and that's pretty regular!) The owner and staff are knowledgeable, friendly and it's always a great experience.
Online, I love seeing the new releases of necklaces Korin makes and treating myself occasionally to these too! It's so good she's been able to go back to creating these beautiful things now she has a little help in the shop!
If you order anything online, it comes
packaged beautifully - you can really tell there's a lot of love goes into this wonderful business.
There are other shops that sell crystals in Carlisle, but none with the same authentic vibe, or that sells the great selection of things Luna Amatores has to offer - it's definitely worth a visit if you're ever in town!

17 de agosto de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Change of direction

The business still continues to have beautiful products however I feel the direction has been focused on less of how it started, with crystals. Showcasing new and individual pieces. The direction at the moment seems to be on one design of a necklace and only that on social media. I feel the original customers of the business and why they first liked it has been forgotten about. We loved pre sale, unboxing and what’s new in the shop for your locals.

22 de agosto de 2024
Opinião espontânea
logótipo da Luna Amatores

Resposta da Luna Amatores

I'm sorry you feel that way, but I can assure you the business hasn't changed direction and has simply expanded, I just don't show as much online :) Luna Amatores actually began solely as a handcrafted jewellery business 10 years ago which I ran alongside working full time, eventually evolving into stocking a huge range of crystals too, which I think may be the time you discovered it!
Most customers are pleased to see the business get back into it's roots of high quality handcrafted jewellery alongside a huge selection of crystals :) I can assure you there's more than one design too - if you ever come to one of the beautiful markets I attend you'll see there's so many to pick from! Of course I will always make more of a certain design if lots of people want it, I would hate to feel like somebody is missing out!

Before I opened the in-person shop, I had plenty of time to create jewellery and run the pre-sales as I'd quit my full time job to put all of my time and energy into this business. Now as the shop has grown so much in the past couple of years and I welcome hundreds of customers through the door each week which means I don't have as much time to dedicate to social media. Pre-sales take up a solid week of work (photographing, labelling and pricing among other jobs) which at the moment I can't dedicate hours to. I have streamlined the online selling side and often upload new pieces to the website.
I spend my evenings after working in the shop creating jewellery and then catch up on social media, emails and admin (such as sourcing and procurement) when I have a spare minute, often gone midnight. People are often surprised to receive a reply to emails at 2am (though I am actively trying to not reply so late and spend more time with my family!).

In store you can still find an extensive range of crystals, I just don't show as much of it on social media as I'm simply too busy to be online. In fact, customers often comment on the incredible range available and will spend a long time browsing, even saying "there's too much choice!"! I do very often post new crystals to my social media stories as well as keeping the website well stocked, which should really be a full time job in itself (there's a lot of jobs for one person to do within this business)! I'm always happy to do live sales when enough people request them as well as a "personal shopping" experience via direct message or email.

I would absolutely love to do more unboxing videos, but unfortunately I need to respect the privacy of the customers in store and can't film a live video in store during opening hours due to this. It's also a struggle to do this on an evening as I use that time catching up on jobs I couldn't do through the day due to running a busy shop.

Please don't hesitate to reach out if there's anything you'd like to see. I'm always happy to send photos and videos of new crystals in the shop!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais