DO NOT ORDER! I ordered almost 2 months ago and still have no received my item. Customer service said it’s enroute but my tracking says it was delivered in another country. Now several emails have gon... Ver mais
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An absolute scam, ordered a Father’s Day shirt and it never came. They feed Shopify a false status of delivered also, I couldn’t even report it because it doesn’t exist in the shop app. So aggravating... Ver mais
I regret not checking these reviews before ordering as I would've avoided this company. Ordered a personalised Father's Day gift which never arrived and appears to have been delivered to the wrong cou... Ver mais
If I could leave no stars I would. Extremely upset and frustrated that I never received my husbands Father's Day gift. Same experience as a lot of others. Showing as delivered to an address on the... Ver mais
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Beware
Exactly the same experience as others mention. My order was placed from the Uk but supposedly delivered to the US. No customer service response
Another scammed customer
Sickened and so upset about all of this. I have desperately been trying to contact the company with no success. Then I came to this review page and it looks like my exact experience has been written 23 times. My order never arrived for Father’s Day and tracking led to the package being delivered in Elberta, AL. I live in PA and have emailed the company 4 times. I hope everyone who was scammed is able to dispute their credit card charges. What a gross person to do this to people!
All the reviews are true
All the reviews are true. It’s a complete scam, ordered a Father’s Day shirt and it got sent to Elberta Alabama. Sent multiple emails to Lunacub no response. Filed with my bank it’s a scam so hopefully get my money back.
Order delivered to wrong place. SCAM.
First order went to the wrong city, emailed to complain. They reshipped it, the second one went to California instead of Illinois. Now when I demand a refund they do not respond. DO NOT ORDER FROM THIS STORE.
DO NOT BUY!!!!
DO NOT BUY!!!!!
I usually Google companies from random internet ads. Didnt see anything for this one so took a chance on father's day item. Thought it was a little pricey but so on theme for my husband that I bought it. Same as these other reviews, my package went to Alabama. I live in NY. I emailed company twice, no response. I will be filing a complaint with BBB and trying to get my money back but I am most disturbed that I uploaded personal photos, and less about the money. Lesson learned the hard way.
It's a scam
It's a scam! I ordered Father’s Day gifts, and they never came. They were sent to IL, and I don't live there! I have filed with my card to get my money back.
I just read all of the reviews it seems…
I just read all of the reviews it seems everyone's order was sent to alabama for whatever reason , file a claim with your card I filed a claim with the better Business bureau as well...All the reviews are about fathers Day which means there weren't many reviews to begin with so I don't nessarly feel scammed , bc Ive done an order like this through ticktock and it's been fine .
Lunacub is a SCAM!
I wish I read the reviews before ordering!! The exact same thing happened to me, I got scammed. They delivered my package to Elberta Alabama and I live in California. And now they won't return any of my emails. I feel sick that I too ordered this for Father's day and now they have my personal info and pictures of my kids! I don't know what to do..if anyone does, please let me know!
Absolutely awful
Absolutely awful! DO NOT buy from them! They sent a tracking number that said my shirt was delivered to Alabama and now won’t answer any of my emails! I’m so disgusted that I sent a picture of my daughter and husband to this despicable company.
Fuming. Don’t EVER use them
Fuming. Order a Father’s Day gift at the start of June to arrive well within time for Father’s Day. They didn’t respond to an enquiry email and I’ve been informed via Shop App that the item was delivered to an address in Alabama…. I entered my address in London. They have stolen personal data and pictures of a child.
I want my money back and my pictures. It’s disgusting what they have done I am FUMING
Scam company- horrible
I could have written these other reviews myself. I should have checked here first. Same experience - ordered personalized Father’s Day gift (including uploaded family photos, which I’m now most concerned about). Tracking information also said the package was delivered to Elberta, Alabama. No response from the company when I reached out. Have disputed the transaction with my bank and also reported the company to the Better Business Bureau. SCAM.
Buyer Beware!
Clearly, I fell for the same scam as everyone else. I ordered a customized shirt for Father's Day through Tik Tok. It said that the shirt was delivered but to some random address. I sent multiple emails with no response. I guess I need to speak with the bank.
Buyer Beware!!
Obviously same Father’s Day scam as…
Obviously same Father’s Day scam as everyone else! I like in the UK and my package ended up in Elberta, Alabama. Paid extra for fast shipping. Emailed twice and no response. Now need to put a claim in with my bank to get my money back. Damn I feel like an idiot.
Scam website
Paid a lot for a personalised t shirt for fathers day for it to not even leave the US and end up with random people in Alabama. They then didn’t respond to the multiple emails that i sent and ended up having to go through the bank to get my money back.
Clearly we all got scammed for Father's Day
Clearly we all got scammed at the same time for Father's Day.
I ordered a personalised photo Lego frame thing and it was delivered to Alabama, USA, despite the fact that I live in Europe.
I contacted them via email and no answer. My only hope is that it was never printed and my photos not kept anywhere.
I cannot leave any review on their website as my order is marked with them as On its way.
@lunacub does not exist on Instagram anymore so I think it was officially a Father's Day scam.
Lesson learnt :(
Delivered to Wrong Address; No Customer Service Response
Like everyone else who has reviewed over the last week or so, I ordered a Father’s Day gift that was “delivered” to an address in Alabama - a state halfway across the country. I have reached out to Lunacub via email with no response. This was a personalized photo gift that cost me almost $100. Extremely disappointed with this experience. I should have known better than to purchase from an unknown Instagram ad, but since I didn’t - future buyers beware.
Dit verdient zelfs geen ster
Dit verdient zelfs geen ster. Niet te vertrouwen!!! Bestelling van vaderdag werd niet geleverd. Het werd geleverd op een fout adres. Geen contact mogelijk met het bedrijf. Ik ga klacht indienen voor online fraude en het stelen van persoonlijke gegevens (foto's).
Whatever u do don’t order from this…
Whatever u do don’t order from this company. I placed an order June 2nd and paid extra for early delivery. Barely got a email June 20th that the package was delivered & never received it. I checked tracking number and it was delivered across the country. I reached out 4 times and no response. I was out a Father’s Day gift for my fiancés first Father’s Day
I should have read the reviews here…
I should have read the reviews here first. I live in the UK and ordered a personalised Father’s Day gift. The tracking says it has been delivered to a mailbox in Elberta Alabama US. No response from Lunacub. Scam company. What’s worse is they have photos of my husband and son.
Bestelling gedaan.
Bestelling gedaan.
Blijkbaar ergens totaal anders terecht gekomen.
Nog niet eens dichtbij.
Krijg nergens reactie.
Nooit meer bestel ik hier.
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