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Luna Fabrics Opiniões 5

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TrustScore: 3.5 em 5

3,7

Loja de roupas de cama
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Informações sobre a empresa

  1. Loja de roupas de cama
  2. Loja de cosmética

Escrito pela empresa

Luna Fabrics is better for your planet and you. Protect your hair, improve your skin, and wake up refreshed with our bamboo sleep essentials. Crafted from sustainably sourced bamboo — a 100% natural, vegan, and eco‑friendly alternative to traditional silk — our fabric offers a cool, smooth touch that’s hypoallergenic, breathable, and easy to care for.

Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

5 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

vegan silk pillow cases

Beautiful quality vegan silk pillow cases. I was so pleased with mine that I ordered more as gifts. Very soft fabric which is a delight to sleep on, range of lovely colours and good service. Easy to wash and care for. Great value for the quality. Highly recommended!

7 de maio de 2026
Opinião espontânea
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Resposta da Luna Fabrics

Thank you so much for this wonderful review! 🌙 It means the world to us that you loved your pillowcases enough to gift them to others — that's truly the best compliment we could receive. We're so glad you're enjoying the softness, the colours, and the easy care. We hope your loved ones enjoy them just as much as you do! 🎁✨

Classificada 4 em 5 estrelas

Will buy again

Pillowcase is soft but not as soft as my silk pillowcases. WAY better than any cotton!!! And I like the sustainability of bamboo, ease of washing and price. Will buy again.

4 de março de 2026
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Resposta da Luna Fabrics

Thank you so much for your lovely review! 🌿 We're so glad you're enjoying the softness, easy care, and sustainability of bamboo — and that it's won you over from cotton! We'd love to earn a place alongside your silk collection one day. See you again soon! 💚

Classificada 5 em 5 estrelas

These pillow slips might seem expensive…

These pillow slips might seem expensive but they actually do what it says on the tin!
That’s keeping your hair looking as good as when you got into bed. Just a light brush is all that’s needed as no kinks or bits sticking up to spoil your style.
Hair even looks smoother as does your skin so win win along with keeping your head cool all night!!

1 de maio de 2026
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Resposta da Luna Fabrics

Thank you for this wonderful review! 🌿 "Does what it says on the tin" — we'll take that! We're so glad you're waking up with smoother hair, happier skin, and a cooler night's sleep. That's exactly what Luna Fabrics is all about. See you again soon! 💚

Classificada 5 em 5 estrelas

Great product, great service

I love these pillowcases. I had another brand that didn’t last long in spite of being expensive (fabric along zipper didn’t hold up) but these Luna ones feel sturdier and are gorgeous against my hair and skin.
I had one issue (turns out of my own making) and found Customer Service responsive and helpful.
I’m going to buy a second set…great product and great service!

26 de abril de 2026
Opinião espontânea
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Resposta da Luna Fabrics

Thank you so much for this wonderful review — it really made us smile! 🌙 We're so glad to hear the pillowcases are living up to expectations, and that our Customer Care team could help when you needed us. We can't wait for you to receive your second set — you deserve the best sleep! 💙🌿

Classificada 1 em 5 estrelas

Pillow cases. Not what they say

I purchased some pillow cases as they said that they are temperature regulating. Sadly this isn't the case. I've gone through the menopause so this isn't why I wake hot or sweaty. The customer service is awful as I'm still waiting for a response
I spent £64.80 and I'm very unhappy

25 de março de 2026
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Resposta da Luna Fabrics

Thank you for sharing your feedback, and we're genuinely sorry for the experience you've had.

We want to sincerely apologise for the delay in responding — your emails to us landed in our spam folder, which means we missed them entirely. This is not the standard of service we hold ourselves to, and we're sorry it left you feeling ignored.

Regarding the pillowcases: our bamboo fabric is designed to be breathable and moisture-wicking, but we understand that results vary and we're sorry they haven't delivered what you hoped for.

We have now processed a full refund of £64.80, which should reach your account within 1–2 working days. We're sorry it came to this and hope it goes some way to restoring your faith in us.

If you have any further questions, please don't hesitate to get in touch — we're here to help.

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