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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

It looked exactly like the picture on website and it looks beautiful on. Also the price on this website was way cheaper then other sites

Classificada 5 em 5 estrelas

I was skeptical at first purchasing from this company as I’d never heard of them before. Entire process was great. I requested a size change after purchase and they were extremely accommodating. Shipp... Ver mais

Classificada 5 em 5 estrelas

Its Always a Great Experience working with Luosophy! Always Happy with my purchases also! I have made many!

Classificada 4 em 5 estrelas

This company was good at communicating and shipping my order very quickly. They address my concerns after I received my purchase. I've bought from them 2-3x before and I would purchase from them again... Ver mais

Informações sobre a empresa

  1. Loja de acessórios de moda
  2. Loja de malas e bolsas

Escrito pela empresa

Luosophy is a platform that offers in-season and genuine fashion and accessories from our partner boutiques in Europe at the best price. Through many years of extensive research and experience, Luosophy was created as a unique platform that provides a seamless shopping experience. Luosophy was founded in San Diego, USA from 2016 and has partnered with hundreds of high end luxury boutiques across Europe. After long term cooperation, we get a very good discount and the best quality guaranteed. That's why our price is unbeatable compared to other stores in the USA. Our business mission is to make our customers experience the wonderful sensation of satisfaction by seeing their expectations for buying luxury products realized, and exceeded. We realize that purchasing a high-end product is about the whole process, not just receiving your item. Although Luosophy still operates as a very unique type of platform we still continue to innovate and make changes, and we always welcome customer input to provide an unforgettable and high-level shopping experience.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

57 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 83% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Beautiful Item for a Great Price.

I purchased a Louboutin Funky sling bag from Luosophy for a great price. The bag arrived (from Italy) in pristine condition with tags inside and its dust bag. The item was well packed, dispatched quickly and arrived quickly (there were a few glitches with FedEx tracking). Customer services were very helpful and answered questions promptly. The bag is absolutely fabulous and I’d definitely use Luosophy again.

2 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

HAPPY CUSTOMER!!!

I was skeptical at first purchasing from this company as I’d never heard of them before. Entire process was great. I requested a size change after purchase and they were extremely accommodating. Shipping was fast and my item was fantastic. I will definitely purchase from them again.

25 de fevereiro de 2026
Classificada 5 em 5 estrelas

Great company, authentic item with fast shipping and great customer communication.

I can’t tell you enough how happy I am with this company. First off I was so nervous because it’s a company I’ve never dealt with and reviews can up in the air. I reached out through email before I purchased the bag of my dreams to see if they did trades and I received a response asap. Though they do not do trades the customer service rep helped me with a discount code to help me purchase my dream bag. I asked a few questions of concern and got answers then purchased my dream bag. I was told my bag would arrive within 5 days and I have the shop app which gives me a updated every day and shows me exactly where in the world my bag is at, and at every facility it reaches. I got it see my bag be shipped from Italy, then to Milan, then to the USA and then to my address within 5 days. I got it, it was packaged so carefully and it came with everything (dust bag, care cards and tags). I inspected the bag, took it to Neiman‘s Marcus and compared the bag they had to my bag I got, every detail was the exact same, I also got it authenticate for piece of mind and it came back 100% authentic. Honestly I couldn’t be happier and you will read some reviews that scares you and cause you to walk away from a great deal, don’t and give it a try! They are standing by their items are all authentic or they will refund you. To get a authentication done is what $10-$20? So why not!
Thank you guys so much for helping me get my dream bag!

17 de fevereiro de 2026
Opinião espontânea
logótipo da Luosophy

Resposta da Luosophy

Thank you for your great review, especially for a new website like us. We really appreciate it. Hope to serve you again in the future.

Classificada 5 em 5 estrelas

Excellent Experience

Great experience shopping with Luoshopy. I love their wide selection of brands and stylish pieces — there’s something for every taste. The ordering process was quick and easy, and when I had to make a return, the staff were incredibly helpful and made sure I had all the correct information. Excellent customer service and a stress-free experience overall. Highly recommend A+++

12 de fevereiro de 2026
Opinião espontânea
logótipo da Luosophy

Resposta da Luosophy

Thank you for your great review, especially for a new website like us. We really appreciate it. Hope to serve you again in the future.

Classificada 5 em 5 estrelas

I purchased a Fendi scarf for $200 less…

I purchased a Fendi scarf for $200 less than the retail price that was selling all over. The item arrived in less than a week!

28 de janeiro de 2026
Opinião espontânea
logótipo da Luosophy

Resposta da Luosophy

Thank you for your great review, especially for a new website like us. We really appreciate it. Hope to serve you again in the future.

Classificada 1 em 5 estrelas

I purchased a jacket on their website

I purchased a jacket on their website. It was too small. I returned it and had to pay for the tarriff and customs fees . it cost me over $500. They can now sell the jacket to someone else and charge them for the taxes I already paid.

12 de janeiro de 2026
Opinião espontânea
logótipo da Luosophy

Resposta da Luosophy

Sorry that we cannot refund the duty payment, because once the product entered the US, the import duty was paid to the government. Evan you returned it later, we can never get the duty back from the government. Therefore, we really cannot refund the duty amount. We understand there is a lot of frustration due to the new US tariff policy. We will do all our best to compensate our clients by lowering our product price. Thank you for understanding and sorry again.

Classificada 5 em 5 estrelas

Excellent experience.

30 de dezembro de 2025
logótipo da Luosophy

Resposta da Luosophy

Thank you for your great review, especially for a new website like us. We really appreciate it. Hope to serve you again in the future.

Classificada 1 em 5 estrelas

The shipping is delayed and after 11…

The shipping is delayed and after 11 days I do not yet have my order.

30 de dezembro de 2025
logótipo da Luosophy

Resposta da Luosophy

So sorry for the delay due to the holidays. We already improved our system and make sure the delay will not happen again. we will offer a good discount next time when you shop with us. thank you for your understanding.

Classificada 1 em 5 estrelas

Never received my item which I ordered…

Never received my item which I ordered on the 26/12 it was a pair of shoes which were £604 it was Stuck in customs as the wring paperwork was sent with the parcel , know fedex had to return the package which they got back on the 5th December and I have not been refunded do not order from this company

25 de novembro de 2025
Classificada 2 em 5 estrelas

Not so sure my bag is truly authentic…

Not so sure my bag is truly authentic as there is no serisl#

24 de outubro de 2025
logótipo da Luosophy

Resposta da Luosophy

We ensure all our products are 100% authentic. You can check your product at any official retailer or authenticator. If they confirm the bag is fake, we will fully refund you. Thank you for understanding.

Classificada 5 em 5 estrelas

Fast and as described!!!

20 de outubro de 2025
logótipo da Luosophy

Resposta da Luosophy

Thank you for your great review, especially for a new website like us. We really appreciate it. Hope to serve you again in the future.

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