Lusso Opiniões 

548
•
TrustScore: 5 em 5

4,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Bought a pair of the Paragon Signature bib shorts as they come highly reviewed and I like the fact they're made in the UK. First impressions are really good, the material is amazing. Nice and compress... Ver mais

Classificada 5 em 5 estrelas

I normally wear Assos, but came across Lusso and what a find these are. Incredibly comfortable, fit better than expected, and most importantly they stay put on long rides. Went into the factory a... Ver mais

Classificada 5 em 5 estrelas

Quick, easy and great British products at brilliant prices. Never had a bad item yet and all my clothing room Lusso has exceeded my expectations by a country mile. No exaggeration but their products h... Ver mais

Classificada 5 em 5 estrelas

A local company with a local lad at the helm, Lusso's service is second to none even allowing a pick up option if you prefer. Little details make all the difference, a repair service for damaged cl... Ver mais

Informações sobre a empresa

  1. Fabricante de roupas e tecidos
  2. Ciclismo de estrada

Escrito pela empresa

At Lusso, we have been hand-making cycling clothing in Manchester since 1982. In our 40 years of history we have honed in our expertise to deliver premium cycling clothing using the same technical materials and production methods as other leading brands. On our website you will find a complete collection of products including jerseys, bib shorts, jackets and accessories constructed using sustainable materials.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

548 opiniões

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4,9

Todas as opiniões

(548)

71 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

I bought a lusso acqua repel jacket 2…

I bought a lusso acqua repel jacket 2 years ago. At the time I was also looking at a castelli gabba which was roughly the same price. I bought the lesson because it was stated to have a higher waterproof rating. This was a mistake. Seams are not taped. The fabric is not waterproof. As I subsequently discovered, it is no comparison with a gabba. On a positive note, fit is good and its well made. But its not worth 160 quid. I posted a balanced and truthful review on the lusso website. They removed it and only retained the 5 star reviews. I am never buying anything from them again for this reason.

I have subsequently seen Lusso's response below. A couple of comments: I bought a castelli gabba and the seams are taped - i should add that i bought a gabba because i was disappointed with the performance of the Lusso. The gabba is a thinner garment, but way more waterproof. In the case of the lusso garment I went for a 1 hour ride in sustained drizzle (not rain) shortly after buying it (ie not 2 years later), and the water made its way through. That was very disappointing. In similar weather a gabba was way better. Lusso have also not responded to my comment about removing unfavourable reviews. That, more than the performance of the garment, was the shocker for me.

In summary, for me the jacket fits well and has a long back. It's extremely comfortable. But don't buy this thinking it's any more water resistant than a decent fleece, it's not.

7 de janeiro de 2024
Opinião espontânea
logótipo da Lusso

Resposta da Lusso

Hi Justin,

Thanks for your honest feedback on this product.

Although the fabric we use on this garment is waterproof, with a Windtex pro membrane that features a 10,000mm water column and high permeability rating, we do not sell this garment as fully "waterproof" because the seams are not taped. We aim to get the balance of breathability, warmth and water protection that a softshell jacket can offer. Castelli do not tape the seams in the gabba either, a quote from their site states- "essentially waterproof, using our own subjective judgment to find a balance between water protection, breathability, and comfort. It doesn't mean that no drop will ever come in, but we do longish rides in real rain and stay completely dry."

After 2 years of use, the water ingress you might be experiencing may be down to the DWR coating wearing off. This is a simple fix by reproofing the jacket with a reproofing agent such as Nikwax.

------------

Hi Justin- To clarify, we have not deleted your review- it is not possible to do so on our system. Once reviews are submitted onto our site they go through an approval process, whereby the contents are checked for foul language and factual information. Reviews are then published regardless of being in our favour or not. I have just searched our database for your name and review contents and nothing has come up. We would not intentionally hide information other customers could find useful. We are very receptacle to constructive feedback and our customers regularly get in contact with us via email with positive and negative comments which we use to help develop our products further.
Cheers
Jake
CEO

Classificada 5 em 5 estrelas

Great cycle gear at great prices

Bought Lusso for many years. Quality cycle clothing at great prices. Another advantage is you can collect direct from the factory so you can be sure of correct sizing. Great service, a pleasure to shop there.

19 de dezembro de 2023
Classificada 5 em 5 estrelas

Great items and customer care

I bought 5 items in September (Perform Carbon bib shorts x2, lightweight aero jersey X2, aqua challenge gilet and max repel arm warmers.
Have now had the chance to use them a fair bit since purchase.
First thing is customer service is excellent they left a pair of the shorts out of the orde, and there were no quibbles getting a replacement pair sent very quickly.
Gilet is warm, windproof and fit is great, pockets very accessible.
Jerseys are great, second skin like and great is 30 degrees very cool.
Arm warmers are very comfy and don't slip.
The bib shorts were really comfy (pad) on 80km plus rides in October in France for 2 weeks day after day. However the thigh bands were tight and they've offered to try a reduced cost larger size, which I hope to take them up on in the Spring.
They seem to care about customers.

18 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Keeps on getting better

Been buying Lusso kit since 2014 and it just keeps getting better. Nothing seems to be an issue and they also take note of feedback on what could be improved.
Current purchase is the roll neck base layer. Just about to order another.

24 de novembro de 2023
Classificada 5 em 5 estrelas

Quick, easy and great British products at brilliant prices

Quick, easy and great British products at brilliant prices. Never had a bad item yet and all my clothing room Lusso has exceeded my expectations by a country mile. No exaggeration but their products have kept me going in very cold conditions. Brilliant stuff and their customer services are excellent too. What more can I say?!

17 de novembro de 2023

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