Luvbiltong Opiniões 

Resposta da Luvbiltong

19/07/2026

Awe that's really nice of you, thank you Samantha, apologies for mixing up your order with another order, we are so happy you are nearby, we promise it won't happen again and if it does, we can cycle to you to quickly rectify any errors as we're in most days making more biltong.
Kindest regards
Michael

Resposta da Luvbiltong

14/07/2026

Good evening Margaret, thank you so much for your lovely message, we really appreciate your custom and we'll continue to provide you with the best quality biltong and to show our appreciation for your amazing positive messages.
Best
Regards
Michael

Resposta da Luvbiltong

Actualizada a 4/05/2026

Hello Charmaine, thank you for your feedback, we take great pride in making our biltong products and use grass-fed beef, we don't use nitrates which makes biltong dry and therefore our biltong and droë wors will be more oily as a result of using natural ingredients.
We always offer samples of our biltong at the markets that we sell at, and so I am not quite sure why you bought our biltong if that's how you feel , which is a shame as we have met and sold to many thousands of South Africans who have said the complete opposite, that they really enjoyed it and it's the best biltong they have had.
We are sorry that our biltong is not to your liking and we wish you a happy bank holiday weekend.
Kindest regards
Michael

Resposta da Luvbiltong

Actualizada a 2/05/2026

Thank you for your feedback, we always provide samples of our biltong at markets for people to try, to see if it meets their preference, all our biltong variety packs are clearly labelled 80g which are vacuum sealed to maintain the moistness from coming out of the air dryer weekly. Kind Regards.

Resposta da Luvbiltong

10/04/2026

Hello Paul
Thank you very much for taking the time to write and leave us such a great review, we are constantly thinking about every detail and happy to know that what we do is working and that our customers enjoy our minimally processed biltong using natural ingredients. As a gesture of goodwill, we would like to send you a free pack of biltong.
Please message me with your preferred choice of flavour.
Best wishes
Regards
Michael

Resposta da Luvbiltong

22/03/2026

Thank you John, appreciate the kind words and may I say, the biltong pairs well with cheese.

Resposta da Luvbiltong

20/03/2026

Thank you Dean Baker, you are certainly welcome and we trust that you will enjoy your beef sticks and traditional biltomg flavours. Thank you for all your support and kind words, it is appreciated immensely. Our clean ingredients biltong will help fuel you with 50% protein.
Best
Kind regards
Michael & Sue

Resposta da Luvbiltong

Actualizada a 5/03/2026

Hi Tony, wow, what a fantastic review, I appreciate it immensely, would you be okay if I sent you a free pack of our Peri-Peri biltong as a gesture of goodwill for leaving such a beautiful review.

Amazing, wil get this sent out today.

My email is admin@luvbiltong.co.uk

Hi Tony

Totally forgot about your goodwill pack of Portuguese Peri-Peri.

I'll make a note to send this on Momsay if that's okay with you.

Kind regards
Michael

Resposta da Luvbiltong

17/02/2026

Hi Kate,

Thank you so much for your honest feedback — it genuinely means a lot to us.

I’m really pleased to hear that you’re enjoying the product itself, but I completely understand your frustration with the packaging. It’s not ideal if you have to open the whole pack and can’t reseal it, especially when you just want to enjoy a portion and save the rest for later.

We’re a small brand and we’re constantly learning and improving, so feedback like this is incredibly valuable. The clumping and resealability issue is something we’re actively looking at, and your comments reinforce how important it is that we get this right.

Thanks again for supporting us and for taking the time to share your thoughts — it really does help us improve.

Warm regards,
Michael

Resposta da Luvbiltong

1/05/2025

Hello Matthew, thank you kindly for sharing your thoughts and positive review about our biltong products, we will keep providing you with exceptional quality and taste. Best wishes

Resposta da Luvbiltong

8/02/2025

Hello Rosie,
We are sorry about the outcome of the package not being labelled as they should, we are a small family run business and we didn't want to miss the opportunity to be at Farnborough shopping centre in Princes Mead due to our normal back labels not arriving in time so we had to print some out from our till machine in Guildford from our kiosk and amend them slightly in the
interim. It was human error that we didn't amend the front label from 35g to 75g but the amount was 75g and we hope that the 75g that you did buy was enjoyable. We apologise for the delay in sending out your replacement packs , due to the confusion, with all of the correct labelling, but we were waiting
on our new back labels that we only received yesterday and have now posted out to you today so you will receive these at the beginning of next week.
We apologise again for the confusion and this is not how we operate normally , it upsets us that you have had this experience. If you have any further concerns about our product, please let us know as we always want to put in improvements from feedback we receive.

Many thanks from our small, South African, family run business

Resposta da Luvbiltong

7/01/2025

Good morning Sara, thank you so much for your kind words, we hope you enjoy your Luvbiltong snacks, we aim to be better, always. Kindest regards
Luvbiltong family

Resposta da Luvbiltong

Actualizada a 18/12/2023

Thank you for taking the time to leave us feedback, because of you, we continue to offer the best quality biltong on the market.

Resposta da Luvbiltong

25/10/2023

Thank you Lesley, we appreciate your kind words and will keep providing you, and all our customers with the best products and customer service possible.