Luxurious Drinks Opiniões 25

TrustScore: 2 em 5

1,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Paid for order on Monday, checked delivery status on Friday to find out they had cancelled the order but hadn’t contacted me to tell me or refunded my money. Iv had to contact my bank for a refund. Fu... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

I ordered a gift for Fathers Day, then heard nothing - Fathers Day passed so I created an account to check my order - still awaiting shipment, and had been for over a week. I emailed directly but hear... Ver mais

Classificada 1 em 5 estrelas

Ordered 2 bottles of whiskey liqueur but they can cancelled the order. They never notified me. I only found out when I went into there website to find out where the delivery was. No money refunded ye... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Livraison un peu longue mais parfaite. Communication compliquée avec des questions sans réponses qui font douter. Mais "IN FINÉ"bonne expérience 😉

Informações sobre a empresa

  1. Loja de licores
  2. Loja de vinhos

Escrito pela empresa

WE ARE BEING HARRASSED BY A COPY CAT IN THE UK CREATING BAD REVIEWS TO OUR WEBSITE...WE ARE LUXURIOUSDRINKS.COM THE COPY CAT ADDS UK TO OUR DOMAIN AND SELL THEMSELVES DRINKS IN THE UK...THEY NAMED THEIR WEBSITE LUXURIOUSDRINKSUK.COM AFTER THAT PEOPLE COME TO US LUXURIOUS DRINKS WITHOUT UK !!!! AND REVIEW US FOR SOMETHING WE DO NOT DO WE DO NOT EVEN SHIP SPIRITS AND ALSO NOT EVEN TO THE UK. WE ONLY SELL WINE..WE CONTINIOUSLY SENT MESSAGES TO TRUSTPILOT THAT THIS HAPPEN BUT THEY DO NOT RESPOND AND THEREFOR I DO NOT WANT THEIR SERVICE! WE ARE VERY DISSAPOINTED WITH THE INSANELY BAD SERVICE FROM TRUSTPILOT!.


Informações de contacto

1,9

Mau

TrustScore: 2 em 5

25 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 28% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Awful experience

Paid for order on Monday, checked delivery status on Friday to find out they had cancelled the order but hadn’t contacted me to tell me or refunded my money. Iv had to contact my bank for a refund. Furious.

10 de abril de 2026
Opinião espontânea
logótipo da Luxurious Drinks

Resposta da Luxurious Drinks

You are reviewing the wrong business we have complaint to Trustpilot but they do not respond at all!!!! We are LuxuriousDrinks.com the scammer is LuxuriousDrinksUK.com !!! Use their real domain! We as official www.luxuriousdrinks.com do not even ship to the UK. Because i am 100% sure you are a UK client!

Classificada 1 em 5 estrelas

Ordered 2 bottles of whiskey liqueur…

Ordered 2 bottles of whiskey liqueur but they can cancelled the order. They never notified me. I only found out when I went into there website to find out where the delivery was. No money refunded yet.

28 de março de 2026
Opinião espontânea
logótipo da Luxurious Drinks

Resposta da Luxurious Drinks

WE KEEP GETTING REVIEWS FROM ANOTHER WEBSITE THEY COPIED OUR DOMAIN NAME AND ADDED UK TO IT SO IT BECAME LUXURIOUSDRINKSUK.COM INSTEAD OF JUST LUXURIOUSDRINKS(WITHOUT_UK) WE KEEP TELLING TRUSTPILOT TO DO SOMETHING ABOUT IT AND THEY NEVER RESPOND!!!!! WE DO NOT HAVE SPIRITS ONLY WINE FOR SOME TIME NOW...WHAT A DISGSUTING SERVICE TO LET PEOPLE RUIN OUR NAME BY THOSE COPY CATS IN THE UK...WHEN WILL THIS END!!

Classificada 1 em 5 estrelas

Fraud

Sadly, I did not check YOTPO before ordering.
This seems to be fraud. Paid the invoice. Never received the wine.

1 de outubro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Commande Vin

Livraison un peu longue mais parfaite.
Communication compliquée avec des questions sans réponses qui font douter.
Mais "IN FINÉ"bonne expérience 😉

10 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Scam site

Scam site - purchased something and got a text from bank stating fraud immediately - Bank said they were trying to add my credit card to an apple wallet

27 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Op 24 oktober 2025 een bestelling…

Op 24 oktober 2025 een bestelling geplaatst en betaald ad. €186,62. Een paar dagen later heb ik een trackingnummer ontvangen hetgeen bleek alleen maar een document te zijn geprint,., maar niet afgehaald door de transporteur. Verschillende emails gestuurd: geen antwoord. Telefoonnummer gedraaid: Krijg een welkomstwoord in verschillende talen, door geschakeld en verbroken. Waarschijnlijk failliet of wat dan ook een SCAM!

29 de outubro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Colis bien reçu

Colis bien reçu, les produits correspondent à ce que je voulais.
Mais, les délais de livraison sont trop longs (1 mois) et manque de communication du vendeur.

13 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

SCAM - They steal your money!

One star ist still too much.

I ordered 6 bottles of a dutch liquor on july 31st 2025, paid 131,55€ on august 1st 2025 and then ... NOTHING. As until august 9th 2025 nothing was received - neither liquor nor mail - I contacted them via mail. No response. Via phone. No response.

After more mails they wrote on august 14th, that the liquor would be shipped the next day. but again NOTHING!

Again: Phone calls. No response. Mails. No response. Until august 21th 2025. Xavier MAES - director of that SCAM-Company - wrote a mail stating, that I would receive a refund.

As until august 26th 2025 no refund was sent out, I contacted my bank to try to get the money back. I reserve the right to take legal action via the European Public Prosecutor’s Office.

31 de julho de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

I ordered a gift for Fathers Day

I ordered a gift for Fathers Day, then heard nothing - Fathers Day passed so I created an account to check my order - still awaiting shipment, and had been for over a week. I emailed directly but heard nothing, that's when I found all these bad reviews. I used their website contact form to ask about my order, now awaiting shipment for 14 days. Several days later I got a DPD notification that they were awaiting a shipment, and a few days after that it was delivered. So they do sometimes deliver?

9 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Commande non reçue ce jour malgré plusieurs réclamations

J'ai commandé deux bouteilles de rhum le 22 mars 2025 pour un montant de 109,38 euros qui devaient être un cadeau. Le montant a été prélevé et je n'ai jamais reçu les produits. j'ai téléphoné au pays bas , j'ai envoyé par mail plusieurs demande d'explication en français et en anglais...A part la réponse automatique d'un retour de mail dans les 24 heures, rien n'a été règlé... donc je décide d'envoyer cet avis pour espérer une réaction

22 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

No delivery

Er werd niet geleverd, en op bellen of mailen werd niet gereageerd. Na digitaal aangifte doen kreeg ik wél een mail, en uiteindelijk het aankoopbedrag teruggestort. Wil je een kater zonder te drinken? Bestel hier!

24 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely disgrace

Absolutely disgrace. More money out of my account than should have been. Tracking reference not functional as package had been delivered in Nov 2019. Money came out from an account in Hong Kong. Contacted 3 times no response whatsoever. Now reported to bank for scam/fraud.

9 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Scam website Don’t use

This website is a scam website as my bank stopped the payment as it was on there list of fake websites. I’m so lucky that my card was stopped in time before the transaction happened as the bank told me it’s to a different company name in China. Can’t believe I nearly got scammed be careful don’t buy from this company

23 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Trash company do not use!

Wouldn't even give them 1 star. Have taken payment but no email confirmation. Its been over 3 weeks. I have emailed their customer services on 3 occasions, no reply! Absolute dog 💩 service, dodgy company. Only good review must have been from their mum! DO NOT USE THIS TRASH COMPANY. Will be contacting the credit card company regarding refund.

1 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Bad service and Rude customer support

One month later and I haven't received my order,but the worst part is the lack of interest in solving the problem. Even they don't aswer to the customer emails! And when finally they do it, not a single word of apology.
I have requested a refund, but they haven't responded to this, just said I have to wait they find the lost shippment. Of course I am going to file a complaint with consumer protection authorities.

4 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Bedrogen

Er werd een andere - minderwaardige fles geleverd dan oorspronkelijk werd besteld. 290 euro betaald en een fles Old Pulteney werd geleverd van 180 euro.
Mijn ongenoegen geuit per mail, doch men had zelfs niet de beleefdheid om te antwoorden.
Schande !

3 de outubro de 2022
Opinião espontânea

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