Luxury Coastal Opiniões 

1492
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

A haven with tremendous views. A perfect apartment with everything you need. Great to use as a base to see what. Cornwall has to offer including a trip to the Scilly isles. Love this place and hav... Ver mais

Classificada 5 em 5 estrelas

True to their word they got in touch as soon as the house we wanted became available! Booked it straight away and the process was excellent! Service was just as good as always!

Classificada 5 em 5 estrelas

We had a wonderful stay at Hayditch lodge the weather was like being abroad with having two dogs with us it was sometimes too hot to go out with them. We stayed in the lodge quite a lot of the tim... Ver mais

Classificada 5 em 5 estrelas

Stayed here with my partner, on arrival the host was super friendly and greeted us both and recommended us some local attractions. The location and surrounding area was beautiful as well as the ground... Ver mais

Informações sobre a empresa

  1. Agência imobiliária de arrendamento de casas de férias
  2. também em
  3. Acomodação de férias
  4. Alojamento auto-suficiente
  5. Arrendamento de casas rurais
  6. Casa de férias

Escrito pela empresa

Discover the finest collection of luxury coastal cottages, apartments and lodges in the best locations across the South West.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

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Respondeu a 92% das suas opiniões negativas

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Como esta empresa usa o Trustpilot

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4,6

Todas as opiniões

(1492)

138 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Cannary row

Great communication and any issues sorted .the apartment at cannary row hayle was modern and had everything you would need its walking distance to the beach and little town.will definitely book again the views are amazing

2 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

A smooth booking experience

Easy to search on the website and to book. No hidden fees when going through booking procedure and ability to pay deposit and then full balance later much appreciated. No restrictions on the start and end dates of holiday

20 de abril de 2026
Classificada 1 em 5 estrelas

On arrival we found slug pellets in the…

On arrival we found slug pellets in the garden which could have been lethal to dogs and children ..The property is very sub-standard in our opinion . Linen stained and quite frankly should have been checked before we arrived .
The gate at the top of the stairs was broken and a young child could have fallen down the staircase.
We would never use this company again as they have not handled our complaint in a proper manner

3 de abril de 2026
Opinião espontânea
logótipo da Luxury Coastal

Resposta da Luxury Coastal

Thank you for sharing your feedback with us. We pride ourselves on both our service and the standard of our properties, so when we hear that a guest’s stay did not meet expectations, we make it our priority to carefully review the concerns raised and ensure we address them appropriately.

Regarding the slug pellets, we completely understand how concerning this must have been, particularly when travelling with dogs and children. The property owner has confirmed that the pellets used were manufactured after 2020 and are considered pet-friendly by vets.

However, they completely understood the worry this must have caused you, so offered to cover the cost of a precautionary veterinary visit at the time, which we hope provided some reassurance.

That said, we appreciate that this was still an unpleasant experience, and the owner has since instructed their gardener not to use slug pellets in the future to avoid any similar concerns for upcoming guests. Please accept our sincere apologies for the worry caused.

In relation to the condition of the linen, this is certainly not the standard we aim to provide. Providing photos would have helped with our feedback to the housekeeping team however we will be addressing this with them nonetheless to ensure that all items are thoroughly checked prior to guest arrival.

With regards to the stair gate, we understand your concerns. The gate is intended as a dog gate to prevent pets from entering the bedrooms; however, we do take safety feedback seriously and will review this with the owner to ensure it is secure and fit for purpose.

We want all our guests to have a lovely experience when visiting our properties, and we believe our team assisted as best as possible during your stay. We hope you and your family enjoyed the area and were able to make the most of the lovely weather.

Best wishes
The Luxury Coastal Team

Classificada 5 em 5 estrelas

Overall great experience

Easy booking process, very detailed and accurate property details provided via the website, plenty of information and ongoing communication before and after the booking. Great holiday property as described.

12 de março de 2026
Classificada 5 em 5 estrelas

Great experience

Great experience. Very professional and helpful as we needed a place to stay quickly following flood damage. Would highly recommend to others. Thanks.

5 de março de 2026

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