U.S. Luxury Shippers Opiniões 151

TrustScore: 4.5 em 5

4,7

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Classificada 5 em 5 estrelas

My experience with US Luxury Shippers was amazing! My car was delivered quickly and safely! I have used this company twice and both times I felt at ease. I was communicated with effectively at time of... Ver mais

Classificada 3 em 5 estrelas

I contacted US Luxury Shippers online and got a quote very fast. After this, it was radio silence for couple of days until the day before pick up to tell me that the drivers were 1 day ahead of... Ver mais

Classificada 5 em 5 estrelas

I only have good things to say about Jackie. He "delivered-as-promised" the whole way. Very professional, timely and hassle-free. They cost a bit more than the competition but after having had to go... Ver mais

Classificada 5 em 5 estrelas

I highly recommend US Luxury Shippers. Jackie clearly understands the disappearing concept of ‘customer service’. He answered all my questions and quickly responded to my text and voice mail messages.... Ver mais

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4,7

Excelente

TrustScore: 4.5 em 5

151 opiniões

5 estrelas
4 estrelas
3 estrelas
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1 estrela

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Classificada 5 em 5 estrelas

Outstanding delivery experience

Jackie did an excellent job coordinating my recent car shipment. His initial contact through to the final delivery was first rate. Most importantly the vehicle arrived in flawless condition. I will definitely reach out to Jackie when myself or any of my friends need one of our cars transported. Thanks again!

25 de março de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing Service!

The service I received from Luxury Shippers was amazing and I wish they were in charge of my move and not just my car. My car was picked up one day after my earliest delivery date, I was told I would receive it from CA to VA within 7-9 days and received it at my door in exactly 8. It was in pristine condition, still clean, no damage, and with the same driver who picked it up. As someone who values their car a lot, I would definitely recommend USLS and will use again if ever needed. Jackie was great to work with

27 de fevereiro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Great company

Great company. Very easy to communicate with Jackie, car was delivered in perfect shape and earlier than expected.
Would definitely use again for all car shipping needs.

24 de fevereiro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

I had a great experience with Luxury…

I had a great experience with Luxury Shippers. Jackie was extremely accommodating to my tight schedule and he got my two cars where they needed to be and on time. Very pleased with Luxury; wouldn’t hesitate to use them again or recommend them! Thanks!

21 de janeiro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Long distance haul made easy!

I finally found the car I wanted. One small problem, it was 1,100 miles from my home. I contacted Jackie at U.S. Luxury shippers and quickly we settled on a date for shipment. The driver who handled the precious cargo was very courteous and provided me with updates when inclement weather delayed the delivery date. Thanks to U.S. Luxury Shippers my Chevrolet SS arrived in the same condition I saw it in when I purchased it. Pristine!

24 de dezembro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Great Car Shipping Company

I had a great experience with Luxury Shippers! There was a lot on my head while I was moving and they made sure the car transport aspect was hassle free. The pick up and delivery was done in a timely fashion. If I need to ship a car again, Luxury Shippers will be my first call! Thanks!

20 de dezembro de 2019
Opinião espontânea
Classificada 3 em 5 estrelas

Arrived dirty and covered in snow!

I researched several shippers to transport my new 2019 Corvette from New Hampshire to Montana in early December. U.S.Luxury Shippers was the quickest and most expensive by far, but it was worth it to me to have it before Christmas. They had it picked up within 2 days as promised and delivered to Montana in about 4 days which was great! When it arrived in the enclosed two car trailer it was filthy dirty and was covered in snow! The trailer appeared to be on it's last leg and had expandable foam sprayed in miscellaneous areas of they interior, however, they missed the leaking roof evidently. The biggest problem is that they transport the vehicles with the windows down so they can get in and out of them, so there was dirt and snow on the interior of the vehicle which was sickening. The driver apologized, but that doesn't solve the issue. I immediately called "my contact at U.S. Luxury Shippers" several times and he didn't answer. I paid the driver in cash and signed his release reluctantly because he couldn't leave until I did. For the next 3 days I have tried to reach "my contact at U.S. Luxury Shippers" by calling his direct line, business line and cell phone. He has NEVER returned my call! It should have been a red flag as to the kind of customer service this company offers when the communication all but stopped after I booked it and gave him my credit card deposit. So I guess I shouldn't be surprised that he won't return my calls after there was an issue. This could have been a better experience if there was communication.
UPDATE:
Upon seeing this post "my contact at U.S. Luxury Shippers" contacted me and has offered to refund 250.00 to pay for some detailing. Better than nothing.

18 de dezembro de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

PHENOMENAL SERVICE

PHENOMENAL SERVICE! I had relocated and had to leave my antique 911 behind with my mechanic in Fort Lauderdale for some repairs that were taking longer than expected. I called US Luxury Shippers in a panic and Jackie answered on the second ring. He completely understood my love of this automobile and the sentimental value attached to it (my recently deceased father had given it to me 25 years ago). He assured me it would be handled with the utmost care and respect. To my amazement he scheduled it to be picked up the next day. It was delivered to me in Cocoa, FL via private trailer in less than 28 hours in pristine condition. Manny, the driver called me with the expected delivery time and was right on schedule. He was polite, courteous, and extremely cautious unloading my car! Without hesitation or reservation, I highly recommend US Luxury Shippers! Thank you! - Eric I.

25 de junho de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

I called last minute and had my car…

I called last minute and had my car shipped from Miami to Buffalo in a matter of 2 days. Every other company I spoke to said it would 3-4 weeks. Overall, I had an incredible experience and I would highly recommended speaking to Jackie! I'll be using them again soon!

24 de junho de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Professional, rapid and efficient service

Needed rapid and efficient transport on short notice and that's exactly what I got. Got my car from Midwest to Tri State in <2 days. Couldn't be happier with the service I received. Art and Val were kind, helpful, and professional. Would use again in a heartbeat.

7 de junho de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Jackie is the MAN!

Jackie is the MAN!
My dealer back east had some shippers they defaulted to that "Jay Leno uses". I called them to confirm pickup etc, and the dude gave me attitude when I groaned at the pickup/delivery times..."go find it faster if you want". OK! I called around and talked to a half dozen or so, and Jackie was by far the easier and gave me his word he'd have that car picked up by that weekend and at my house by the next, beating "Jay Leno's" guy by a week at best for same cost and higher quality I'm sure. My new Corvette was accompanied by 5 Lamborghini's, so she was in good company!
That's how Jackie rolls...big league! I'd use them again 100%
Great communication and just a cool dude to work with!
Thanks Jackie!

3 de junho de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Great service, excellent truck!

I live in California but bought a vintage car located in Connecticut, about as far away as could be. I shopped around for shipping quotes and when Jackie called me back (very quickly) I knew I had the right people for the job. The quote was reasonable (not the highest, not the lowest), but more importantly, Jackie took the time to discuss with me what I wanted and what mattered for a good long-distance enclosed shipment. His attention to assuring that I'd have great communication, quick service, and a known truck made it easy to pick US Luxury over all the generic truck brokers (where I've had a couple less-than-stellar experiences). We made the deal and when Jackie called back an hour later he already had a truck ready to pick up my car the next day! Delivery was promised to me within 7 days and sure enough, 6 days later I got a call from the driver to arrange delivery (I was given updates along the way as well). The driver was great and his enclosed trailer would make some people's homes look shabby! It was state-of-the-art in loading and storage technology and as clean as a showroom-new car. My car was delivered in pristine condition, having travelled on a truck carrying nothing but super-nice, covered cars. The word "Luxury" in their name isn't just a marketing ploy - it's apparently exactly what they do. I highly recommend Jackie and U.S. Luxury Shippers!

28 de maio de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

My experience was excellent

My experience was excellent. I have used other carriers and they do not compare in terms of reliability, being communicative, doing what they say they will when they said they would, ALL of which U.S Luxury Shippers did do.
When shipping a high quality car, I feel very comfortable that these guys will take very good care of the vehicle.

19 de maio de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Luxury Shippers 100% Recommend!

Luxury Shippers always delivers the greatest most reliable service. Jackie is a true professional in a tough industry. We have worked with Luxury Shippers for quite some time and have never been let down. Fast, Friendly, and Reliable! 100% recommend.

12 de maio de 2019
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic Customer Service

When we found out that we would be relocating across the country, we were terrified by the prospect of having to ship our vehicles. We had heard horror stories of cars being damaged in transport or lengthy delays before they arrived. After an extended google search and looking at reviews for dozens of companies, we decided to use US Luxury Shippers. With only a weeks notice, Jackie was able to secure a pickup window on our desired shipping date. He was also very communicative throughout the whole process and always kept us informed. The rates were also extremely competitive, as he was able to find an enclosed carrier for the same cost my company was going to pay for an open transport. The driver was also prompt and showed up for both pickup and delivery within minutes of his scheduled times. The car arrived at its destination in flawless condition and right on time. Could not be happier with the experience and would certainly use their services again if ever required. Highly recommended!

2 de abril de 2019
Opinião espontânea

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