Lyreco UK & Ireland Opiniões 

524
•
TrustScore: 4.5 em 5

4,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Suli Rehman has been extremely helpful throughout the whole process. Whenever we needed something, he was always quick to respond and went out of his way to find the right solution for us. He saved... Ver mais

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Classificada 5 em 5 estrelas

Supported by our own personal representative Suli Rehman who kept us updated throughout. Vast array of products. Cheapest prices sourced. Our specific needs catered for at every turn. Everything we co... Ver mais

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Classificada 2 em 5 estrelas

I got multiple emails telling me about the delivery and requiring my telephone number for my delivery. It was only a laptop riser which was placed over the gate (locked) so pointless having the phone... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We transitioned from multiple existing supplier to Lyreco - This was purely based on the support we received from Angela Smith (Telford). Her support from the initial meeting through to full transiti... Ver mais

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Informações sobre a empresa

  1. Loja de materiais para escritório
  2. também em
  3. Fornecedor de material para escritório
  4. Grossista de materiais para escritório
  5. Loja de mobiliário de escritório
  6. Loja de roupas de segurança e de trabalho
  7. Papelaria

Escrito pela empresa

With 60,000 products across 18 product categories, Lyreco offers a comprehensive range of products and services to enable you to get everything you need for your workplace, consolidate your suppliers, and reduce your costs. In addition, our Lyreco Goodness philosophy is the driving force behind initiatives that are helping us to reduce waste and carbon, increase recycling, work towards a circular economy as well as generate green energy. This includes providing our customers with alternatives to many products, signified by our Sustainable Selection by Lyreco product labels. Lyreco is your partner in helping you achieve your sustainability and CSR goals. UK: www.lyreco.co.uk/en IRE: www.lyreco.ie/en

Lyreco Go

Escrito pela empresa

Just another reason to Go to Lyreco
Lyreco Go is Lyreco’s loyalty programme that rewards customers for buying workplace essentials. With automatic enrolment, customers earn Go Points on every purchase, unlock higher earning tiers based on spend, and redeem points for a wide choice of rewards. It is a simple way for businesses to make their budget go further while ordering the products they need every day. www.lyreco.co.uk/en/page/lyrecogo

A Great Working Day. Delivered.

Next business day delivery on orders before 5:30 PM

Free delivery on all WebShop orders from £50

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

524 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(524)

364 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent delivery service.

19 de agosto de 2026
Opinião espontânea
logótipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Hi DHL Supply Chain,

Thank you for your 5★ review.

It’s great to hear you are pleased with our delivery service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Classificada 1 em 5 estrelas

Still have not received my full order

Still have not received my full order - communication was not great until raised a question regarding the order - on line ordering fantastic but service sorry but being a first time user was not impressed with the level of service - weeks after the order still not received it all.
Order was raised on the 16th July.
Still on-going

16 de julho de 2026
Opinião espontânea
logótipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Hi Paul,

Thank you for your review. We are very sorry to hear that you are not happy with the service you have received from us.

We've reached out to request additional information so we can investigate this for you.

Best regards,
The Lyreco Team

Classificada 4 em 5 estrelas

Quick delivery

Quick delivery, always on time.

18 de agosto de 2026
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Resposta da Lyreco UK & Ireland

Hi Caroline,

Thank you for your 4★ review.

It’s great to hear you are pleased with our delivery service. Your feedback is appreciated.

Best regards,
The Lyreco Team

Classificada 5 em 5 estrelas

Caroline Law is absolutely amazing

Caroline Law is absolutely amazing to deal with. She deals with enquiries for our orders promptly and efficiently and she is very knowledgeable in her field.

13 de agosto de 2026
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Resposta da Lyreco UK & Ireland

Hi Adele,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Caroline Law.

Best regards,
The Lyreco Team

Classificada 5 em 5 estrelas

Josh Mambo -- Great Service - First class company

Josh Mambo our business contact at Lyreco is always really helpful and always keeps us upto date with the Lyreco range of products and new items -- Josh is a great person to deal with. Lyreco has a excellant range of products and the service from everyone is first class -- Thanks for all your support.

18 de agosto de 2026
Opinião espontânea
logótipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Hi Auto Store,

Thank you for your 5★ review.

It’s great to hear you are pleased with our range of products and service. We truly appreciate your feedback and special mention of Josh Mambo.

Best regards,
The Lyreco Team

Classificada 5 em 5 estrelas

Richard Lewis is the best!

Richard Lewis has been our account manager for over 20 years and we wouldn’t be without him. Constantly trying to ensure we are getting the best products at the best price.

18 de agosto de 2026
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logótipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Hi Kelly,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Richard Lewis.

Best regards,
The Lyreco Team

Classificada 4 em 5 estrelas

Great service

Great service, just slightly buggy website still under construction.

17 de agosto de 2026
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logótipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Good Afternoon Jay,

Thank you for your 4★ review. Your feedback is appreciated.

Best regards,
The Lyreco Team

Classificada 5 em 5 estrelas

Its usually on time and delivered what…

Its usually on time and delivered what i have ordered also my rep Jack Upton-Penketh contacts me regularly to see that all is ok

17 de agosto de 2026
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Resposta da Lyreco UK & Ireland

Hi Steve,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Jack Upton-Penketh.

Best regards,
The Lyreco Team

Classificada 5 em 5 estrelas

Very good company

Very good company, supplies nearly everything. We have been using them for some years and have found them efficient and helpful to deal with. Our account manager, Simon Davies has been very prompt in responding to queries.

17 de agosto de 2026
Opinião espontânea
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Resposta da Lyreco UK & Ireland

Hi Jennie,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Simon Davies.

Best regards,
The Lyreco Team

Classificada 5 em 5 estrelas

Orders received next day

Orders received next day. Any enquiry is delt with quickly
Our account manager Josh Bamboo is very helpful

16 de agosto de 2026
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Resposta da Lyreco UK & Ireland

Hi Jocelyne,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Josh.

Best regards,
The Lyreco Team

Classificada 5 em 5 estrelas

A very reliable company with an…

A very reliable company with an excellent delivery service. All matched with great staff with Sarah and Liam leading the way. Always have 100% confidence in getting full customer satisfaction.

14 de agosto de 2026
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Resposta da Lyreco UK & Ireland

Good Afternoon,

Thank you for your 5★ review.

It’s great to hear you are pleased with our delivery service. We truly appreciate your feedback and special mention of Sarah and Liam.

Best regards,
The Lyreco Team

Classificada 5 em 5 estrelas

We have used Lyreco for many years now…

We have used Lyreco for many years now and have found the website to be very easy to use with a great selection of things to buy, delivery is very quick too. I had a query in respect of GoPoints recently and Simon Davies looked into it as soon as he received my email and then called me back, he was also very friendly and professional.
Thank you.

14 de agosto de 2026
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Resposta da Lyreco UK & Ireland

Hi Jacqui,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Simon Davies.

Best regards,
The Lyreco Team

Classificada 5 em 5 estrelas

I would highly recommend Natalie…

I would highly recommend Natalie Watkins at Lyreco. She consistently goes above and beyond for her customers and always makes sure you feel supported and valued.
Natalie is always there when you need her and nothing ever seems like too much trouble. She is friendly, approachable and incredibly helpful, and she always takes the time to make sure everything is taken care of.
Her customer service is fantastic, and she is a real pleasure to deal with. Natalie is a credit to Lyreco and a great example of what excellent customer service should be.

13 de agosto de 2026
Opinião espontânea
logótipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Hi Kelly,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Natalie Watkins.

Best regards,
The Lyreco Team

Classificada 5 em 5 estrelas

One very happy customer ...

My experience of Lyreco has been nothing but positive. 99.5% of my deliveries arrive as they should, and for the odd glitch (few and far between) we have experienced over the years, the Customer Service Department have been more than happy to help rectify the situation at the earliest opportunity. Sarah is my sales contact and has many years of experience in her field, which has been invaluable at times when looking for suggestions and alternative ideas.

12 de agosto de 2026
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Resposta da Lyreco UK & Ireland

Hi Michelle,

Thank you for your 5★ review.

It’s great to hear you are pleased with our service. We truly appreciate your feedback and special mention of Sarah.

Best regards,
The Lyreco Team

Classificada 5 em 5 estrelas

Simon has worked very hard along with…

Simon has worked very hard along with Kirsten to correct the lateness of our order number 0180518, which
we placed with Lyreco on 23-06-2026, the order arrived extremely late and to add to our troubles the order was incorrect.
So thank you Simon and Kirsten.13

13 de agosto de 2026
Opinião espontânea
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Resposta da Lyreco UK & Ireland

Hi Derek,

Thank you for your 5★ review. We are very sorry to hear about the issues you have experienced.

We truly appreciate your feedback and special mention of Simon & Kirsten.

Best regards,
The Lyreco Team

Classificada 5 em 5 estrelas

Extremely Helpful

Easy ordering, Jodie is extremely helpful each and every-time. She is always so happy in her job and very knowledgeable, it makes it a pleasure dealing with this company. Also very competitive pricing and quick deliveries.

13 de agosto de 2026
Opinião espontânea
logótipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Good Afternoon,

Thank you for your 5★ review.

It’s great to hear you are pleased with our delivery service and pricing. We truly appreciate your feedback and special mention of Jodie.

Best regards,
The Lyreco Team

Classificada 5 em 5 estrelas

5 stars for Sarah at Lyreco

We enjoy our working relationship with Lyreco, specifically with Sarah Coulson. She is consistently friendly, approachable, and genuinely lovely to deal with. She always makes sure we’re aware of the latest deals and offers, and she remembers the products we regularly use or have shown interest in. If something relevant comes up, she never fails to mention it, which we really appreciate. Her support is reliable, thoughtful, and very much valued.

11 de agosto de 2026
Opinião espontânea
logótipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Hi Anybook Ltd,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Sarah Coulson.

Best regards,
The Lyreco Team

Classificada 5 em 5 estrelas

Sarah Coulson

Sarah Coulson, Business Development Executive at Lyreco provides an excellent level of customer service. She is extremely efficient, reliable and responsive, always ensuring that our stationery requirements are handled promptly and professionally. She goes consistently above and beyond to provide helpful and effective customer support. We can always count on her to resolve queries and ensure everything runs smoothly. We really appreciate Sarah's continued support and excellent service she provides.

13 de agosto de 2026
Opinião espontânea
logótipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Hi Debra,

Thank you for your 5★ review.

We truly appreciate your feedback and special mention of Sarah Coulson.

Best regards,
The Lyreco Team

Classificada 3 em 5 estrelas

Simon has been amazing helping me sort…

Simon has been amazing helping me sort out delivery of our order . Had lots of difficulty signing into the account .

12 de agosto de 2026
Opinião espontânea
logótipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Good Afternoon Catherine,

Thank you for your review. We are very sorry to hear about the difficulties you have experienced.

We're pleased to hear that Simon has helped sort out your delivery.

We've reached out to request additional information if you would like us to investigate your account difficulties further.

Best regards,
The Lyreco Team

Classificada 5 em 5 estrelas

Great service

Next day delivery almost always complete 1st time round

13 de agosto de 2026
Opinião espontânea
logótipo da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland

Hi Jamie,

Thank you for your 5★ review.

It’s great to hear you are pleased with our delivery service. Your feedback is appreciated.

Best regards,
The Lyreco Team

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