Suli Rehman has been extremely helpful throughout the whole process. Whenever we needed something, he was always quick to respond and went out of his way to find the right solution for us. He saved... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Suli Rehman has been extremely helpful throughout the whole process. Whenever we needed something, he was always quick to respond and went out of his way to find the right solution for us. He saved... Ver mais
A empresa respondeu
Supported by our own personal representative Suli Rehman who kept us updated throughout. Vast array of products. Cheapest prices sourced. Our specific needs catered for at every turn. Everything we co... Ver mais
A empresa respondeu
I got multiple emails telling me about the delivery and requiring my telephone number for my delivery. It was only a laptop riser which was placed over the gate (locked) so pointless having the phone... Ver mais
A empresa respondeu
We transitioned from multiple existing supplier to Lyreco - This was purely based on the support we received from Angela Smith (Telford). Her support from the initial meeting through to full transiti... Ver mais
A empresa respondeu
With 60,000 products across 18 product categories, Lyreco offers a comprehensive range of products and services to enable you to get everything you need for your workplace, consolidate your suppliers, and reduce your costs. In addition, our Lyreco Goodness philosophy is the driving force behind initiatives that are helping us to reduce waste and carbon, increase recycling, work towards a circular economy as well as generate green energy. This includes providing our customers with alternatives to many products, signified by our Sustainable Selection by Lyreco product labels. Lyreco is your partner in helping you achieve your sustainability and CSR goals. UK: www.lyreco.co.uk/en IRE: www.lyreco.ie/en
Escrito pela empresa

Next business day delivery on orders before 5:30 PM
Deer Park Court, Donnington Wood, TF2 7NB, Telford, Reino Unido
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Still have not received my full order - communication was not great until raised a question regarding the order - on line ordering fantastic but service sorry but being a first time user was not impressed with the level of service - weeks after the order still not received it all.
Order was raised on the 16th July.
Still on-going

Resposta da Lyreco UK & Ireland

Resposta da Lyreco UK & Ireland
Caroline Law is absolutely amazing to deal with. She deals with enquiries for our orders promptly and efficiently and she is very knowledgeable in her field.

Resposta da Lyreco UK & Ireland
Josh Mambo our business contact at Lyreco is always really helpful and always keeps us upto date with the Lyreco range of products and new items -- Josh is a great person to deal with. Lyreco has a excellant range of products and the service from everyone is first class -- Thanks for all your support.

Resposta da Lyreco UK & Ireland
Richard Lewis has been our account manager for over 20 years and we wouldn’t be without him. Constantly trying to ensure we are getting the best products at the best price.

Resposta da Lyreco UK & Ireland
Great service, just slightly buggy website still under construction.

Resposta da Lyreco UK & Ireland
Its usually on time and delivered what i have ordered also my rep Jack Upton-Penketh contacts me regularly to see that all is ok

Resposta da Lyreco UK & Ireland
Very good company, supplies nearly everything. We have been using them for some years and have found them efficient and helpful to deal with. Our account manager, Simon Davies has been very prompt in responding to queries.

Resposta da Lyreco UK & Ireland
Orders received next day. Any enquiry is delt with quickly
Our account manager Josh Bamboo is very helpful

Resposta da Lyreco UK & Ireland
A very reliable company with an excellent delivery service. All matched with great staff with Sarah and Liam leading the way. Always have 100% confidence in getting full customer satisfaction.

Resposta da Lyreco UK & Ireland
We have used Lyreco for many years now and have found the website to be very easy to use with a great selection of things to buy, delivery is very quick too. I had a query in respect of GoPoints recently and Simon Davies looked into it as soon as he received my email and then called me back, he was also very friendly and professional.
Thank you.

Resposta da Lyreco UK & Ireland
I would highly recommend Natalie Watkins at Lyreco. She consistently goes above and beyond for her customers and always makes sure you feel supported and valued.
Natalie is always there when you need her and nothing ever seems like too much trouble. She is friendly, approachable and incredibly helpful, and she always takes the time to make sure everything is taken care of.
Her customer service is fantastic, and she is a real pleasure to deal with. Natalie is a credit to Lyreco and a great example of what excellent customer service should be.

Resposta da Lyreco UK & Ireland
My experience of Lyreco has been nothing but positive. 99.5% of my deliveries arrive as they should, and for the odd glitch (few and far between) we have experienced over the years, the Customer Service Department have been more than happy to help rectify the situation at the earliest opportunity. Sarah is my sales contact and has many years of experience in her field, which has been invaluable at times when looking for suggestions and alternative ideas.

Resposta da Lyreco UK & Ireland
Simon has worked very hard along with Kirsten to correct the lateness of our order number 0180518, which
we placed with Lyreco on 23-06-2026, the order arrived extremely late and to add to our troubles the order was incorrect.
So thank you Simon and Kirsten.13

Resposta da Lyreco UK & Ireland
Easy ordering, Jodie is extremely helpful each and every-time. She is always so happy in her job and very knowledgeable, it makes it a pleasure dealing with this company. Also very competitive pricing and quick deliveries.

Resposta da Lyreco UK & Ireland
We enjoy our working relationship with Lyreco, specifically with Sarah Coulson. She is consistently friendly, approachable, and genuinely lovely to deal with. She always makes sure we’re aware of the latest deals and offers, and she remembers the products we regularly use or have shown interest in. If something relevant comes up, she never fails to mention it, which we really appreciate. Her support is reliable, thoughtful, and very much valued.

Resposta da Lyreco UK & Ireland
Sarah Coulson, Business Development Executive at Lyreco provides an excellent level of customer service. She is extremely efficient, reliable and responsive, always ensuring that our stationery requirements are handled promptly and professionally. She goes consistently above and beyond to provide helpful and effective customer support. We can always count on her to resolve queries and ensure everything runs smoothly. We really appreciate Sarah's continued support and excellent service she provides.

Resposta da Lyreco UK & Ireland
Simon has been amazing helping me sort out delivery of our order . Had lots of difficulty signing into the account .

Resposta da Lyreco UK & Ireland
Next day delivery almost always complete 1st time round

Resposta da Lyreco UK & Ireland
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