Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

It was Great working with Ivy Long of M2Host , support department in resolving my website issue. Regards Simon fro Kenya

A empresa respondeu

Classificada 5 em 5 estrelas

M2host has been amazing even when things were not working out, I was able to resolve my issues via live chat by SARAH and trully appreciate how fast and effective she was helping me to get my website... Ver mais

Classificada 1 em 5 estrelas

I would not recommend these jokers, I have the payment setup on PayPal to pay them on every billing date. I'm guessing that because there are different days in the month they get paid a day late and t... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

hosting good. but when it comes to payments , it was bad over the years always disscussing over billing. now when cancelld accouunt , and even cant access now ,it shows no ac exist --pls create new... Ver mais

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3,5

Aceitável

TrustScore: 3.5 em 5

347 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 60% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

if you are planning to make a business…

if you are planning to make a business using them , stay away they have support but it use to be great now it seem they are using AI to respond and things will take days to get fix and not reliable do your business with another provider

12 de fevereiro de 2026
Opinião espontânea
logótipo da M2host

Resposta da M2host

Hello User,
At the moment, we’re unable to find an account matching the details mentioned. It would be great if you could provide the registered email ID or username so our team can verify your profile and assist you further.

Classificada 1 em 5 estrelas

Concern Over Unauthorized Charges and Poor Communication

Very disappointed with how my account issue is being handled. A card that I requested to be removed is still linked to my account, and auto-charging was enabled without my consent or prior notification.
This is no longer just a technical problem, it involves unauthorized billing and poor communication. I’m still waiting for clear explanations, corrective action, and written confirmation that the issue has been resolved.

14 de janeiro de 2026
Opinião espontânea
logótipo da M2host

Resposta da M2host

Thank you for sharing your concerns. I understand your frustration, and I appreciate the opportunity to clarify this matter.

For all active accounts, a default payment method is required to remain on file. This is a standard system requirement to ensure uninterrupted service and to process any applicable charges related to the account’s activity. Because the account remains active, the payment method cannot be fully removed, even if it was previously requested.

Regarding auto-charging, charges are only triggered based on account usage or active services, the details of which are outlined in the terms agreed to at the time of account activation. No manual action is taken to enable charges outside of these system rules.

That said, we acknowledge that the communication around this could have been clearer, and we apologize for any confusion or inconvenience this caused. We are happy to:
Confirm which payment method is currently set as default
Review any charges in detail

Classificada 1 em 5 estrelas

I would not recommend these jokers

I would not recommend these jokers, I have the payment setup on PayPal to pay them on every billing date. I'm guessing that because there are different days in the month they get paid a day late and they jump down your throat. The servers are down more than up, I pay them yearly or maybe 6 monthly and they still demand more money. I'm closing my account, I have hosted websites with probably more than 20 companies and these idiots are the worst of the lot.

3 de novembro de 2025
Opinião espontânea
logótipo da M2host

Resposta da M2host

We’re truly sorry to hear about your experience and appreciate you bringing these issues to our attention. We never want any customer to feel frustrated or unsupported. Our billing system is automated through PayPal, and sometimes timing differences can occur — but our team is always happy to assist and resolve such issues quickly.

Regarding the downtime you mentioned — we’d really like to understand more about when this occurred so we can investigate and address it properly. Could you please share the approximate dates or any specific details with us at the support ticket?

We’d love the chance to make things right — please reach out to us through a support ticket or chat so we can review your account details directly and resolve this for you.

Classificada 1 em 5 estrelas

Bad Experian few time with M2host.com

Hi
i am Cambodian that subscribe to Starter Plan in M2host.com. My domain have lost while my order have been completed payment and spend long time and days to solve the issue. Until now it not completely

29 de maio de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Good Live Support

They are good at providing support to their customers. Whenever I face any issue, I open a live chat support and gets the issue resolved.

11 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

100% Satisfecho por la atención

Hoy fui atendido por el soporte de M2Host, la joven llamada Hadley la cual me ha dado una atencin de primera clase, resolviendo un problema que tenia con una reinstalacion de wordpress ´que yo no pude solucionar y le pedí la ayuda a Hadley y ha sido fantastico su atención y profesionalismo. Estoy muy agradecido a Hadley por a ver podido solucionar el inconveniente que estaba presentando mi wordpress. 100% Satisfecho.

28 de novembro de 2024
Opinião espontânea
logótipo da M2host

Resposta da M2host

Thank you so much for your kind words

Classificada 5 em 5 estrelas

Gregory Anderson

Gregory Anderson. One of the best agents I have contacted. Great service.

5 de outubro de 2024
Opinião espontânea
logótipo da M2host

Resposta da M2host

Thank you so much for your kind words

Classificada 5 em 5 estrelas

Thanks for your help Chris

Dear Mr. Christopher,
I wanted to take a moment to express my deepest gratitude for the tremendous help you provided with my website. Your expertise made a huge difference, and I truly appreciate the time and effort you dedicated to making sure everything was perfect.

Your kindness and willingness to assist, even when things got complicated, did not go unnoticed. It’s rare to find someone as generous and patient as you, and I feel very fortunate to have had your support.

Thank you once again for your professionalism, your generosity, and your kindness. It has been an absolute pleasure working with you.

Warm regards, Ali

18 de setembro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

I signed up for m2hosting years ago…

I signed up for m2hosting years ago because they were cheap and gave me virtually unlimited space, etc. However, they recently "upgraded" to a more expensive account, without consulting me, citing that I exceeded their NEW criteria for hosting. I have deleted domain parked or redirected from the site and 8 emails to get down to the 2 domains and 10 email restrictions imposed. I prepaid for three years under the initial criteria, which appears to have changed. So, I will no longer stay with them once my prepaid subscriptions expire and probably move to another hosting company that I have, such as webhostingpad.com or ?? Just saying, they lost me as a loyal customer with the new changes they are enforcing!

25 de julho de 2024
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

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Leia mais sobre como processamos as opiniões na Trustpilot.

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