My initial glove order arrived promptly and the gloves were very nice. Sadly though I had not checked the sizing guide as I should have and they were too tight/small. I contacted Macleod and was instr... Ver mais
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Leia as opiniões dos outros
Bruce from Used Motos made the buying process simple and informed me of all the particulars with confidence. Used Motos seems to take pride in their work with quality products speaking for themselves,... Ver mais
The most helpful company! The courier accidentally took my parcel to Ireland instead of the Netherlands and probably lost the package. Macleod helped me constantly track the package and kept in contac... Ver mais
A empresa respondeu
I was looking for new pair of gloves when I spotted these online. I liked the design and was happy with the info on the website so I ordered a pair that arrived the next day. I wasn’t 100% happy with... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Macleod Motor Co is a London-based motorcycle and street apparel store. Established in 2021 - our purpose has been to merge motorcycle wear with an urban style that reflects and captures the unique essence of riders.
Informações de contacto
20-22 Wenlock Road, N1 7GU, London, Reino Unido
- management@macleodmotor.com
- macleodmotor.com
4,7
Excelente
116 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Macleod Motor Co.
Thank you very much, Matthew :)
Excellent quality of product and MOST …
Excellent quality of product and MOST excellent responsive communication from Ethan!
18 de junho de 2026
Resposta da Macleod Motor Co.
Thank you so much, Greg. It's been a pleasure dealing with you, and we're thrilled to see you back as a customer once again!
Kind regards,
Ethan
Very good product
Very good product, arrived on time, very pleased would use them again.
11 de junho de 2026
Resposta da Macleod Motor Co.
Thank you very much for your feedback, Chris!
Warm regards,
Ethan - Macleod Motor
2023 R1
Bruce from Used Motos made the buying process simple and informed me of all the particulars with confidence. Used Motos seems to take pride in their work with quality products speaking for themselves, making an interstate purchase preferable.
1 de junho de 2026
Resposta da Macleod Motor Co.
Thank you Simon :)
Resposta da Macleod Motor Co.
Thank you, Catherine, we appreciate your feedback :)
Resposta da Macleod Motor Co.
Thank you very much for your great feedback, David!
Resposta da Macleod Motor Co.
Thank you very much for your kind feedback :)
Kind Regards,
Ethan
Super
J’ai u un soucis de livraison, j’ai contacter le service il a été super investie et rapide, il m’on envoyé une deuxième paire et je l’est bien reçus , super produit et super sav merci !👌🏻
13 de março de 2026
Resposta da Macleod Motor Co.
Merci beaucoup Anthony. Je suis ravi que vous ayez enfin reçu votre article et que vous ayez apprécié notre service client. Ce fut un plaisir. Bonne route, Ethan.
Have been waiting for my order for over…
Have been waiting for my order for over a month and I don’t get any information about it
19 de janeiro de 2026
Resposta da Macleod Motor Co.
Hi Adam,
We’re very sorry to hear that your order has not yet arrived, and we completely understand how frustrating delays can be.
Your order was dispatched promptly, and according to the latest tracking information, it arrived in Denmark on 28 January and is currently with PostNord undergoing customs processing. Unfortunately, customs clearance times can vary and are outside of our direct control. In some cases, the carrier or customs authority may contact the recipient if any additional information or import fees are required before delivery can proceed.
That said, we have already contacted you directly to resolve this and have offered both a replacement or a full refund to ensure you are not left out of pocket.
We take pride in our customer service and are committed to resolving every issue fairly and quickly. If you have not yet received our email, please contact us at support@macleodmotorco.com and we will take care of this immediately.
Kind Regards,
Ethan
Great product and service
12 de janeiro de 2026
Resposta da Macleod Motor Co.
Hi Paul,
Thank you very much :)
Regards,
Ethan
Great stuff
I bought my 1st pair last year, just wanted a 2nd pair. Bought another colour.
12 de janeiro de 2026
Resposta da Macleod Motor Co.
Hi Dirk,
Good to see you again, I appreciate your kind reviews!
Best regards,
Ethan
Excelente 🙏🏼💯🌟
12 de janeiro de 2026
Resposta da Macleod Motor Co.
Hi Marcelo,
Thank you for your review :)
Best regards,
Ethan
Les tailles ne sont pas bonnes
Les gants sont de qualités, mais les tailles ne correspondent pas, sur quatre paires achetées une est très petit, les trois autres ont les doigts un petit.
Pour les retours aucune réponse au mail, d’après leur conditions de retour il faut payer, et la cela coûte très chère.
Mieux vaut regarder des produits fabriqués en France.
12 de dezembro de 2025
Resposta da Macleod Motor Co.
Thank you for sharing your feedback. We appreciate that, and it helps us improve our products and services.
However, we would like to clarify that we did not receive the email referenced, which can occasionally happen due to email filtering or delivery issues, but this was not in our inbox or spam folders. Once we became aware, though, we reached out directly to assist and remain happy to help.
Our sizing guidance and returns policy, including return shipping responsibility, are clearly outlined prior to purchase, and we are always glad to review individual cases when we have the order details. From time to time, there may be a product fault, but this is rare, and we will always replace or refund in this instance, as outlined in our policy.
If you would still like us to look into this further, please feel free to reply to our email at any time and we will be happy to assist.
Kind regards,
Ethan | Macleod Motor
The most helpful company
The most helpful company! The courier accidentally took my parcel to Ireland instead of the Netherlands and probably lost the package. Macleod helped me constantly track the package and kept in contact with the courier and me throughout. When we found out the package was somewhere else completely they immediately sent me a new one. I am Very thankful for how incredibly respectful and quick they handled the problem. Absolutely would order here again!
27 de novembro de 2025
Resposta da Macleod Motor Co.
Hi Jasmijn,
Thank you very much for this kind review. We were more than happy to assist you during this unfortunate shipping error. I really appreciate your patience and cooperation during this whole process, and hope you had a Merry Christmas!
Kind Regards,
Ethan
Très content de cette marque
Très content de cette marque
J'ai commis une erreur lors de ma commande et après leur avoir expliqué, ils m'ont gentiment répondu et m'ont renvoyer la commande sans rechigner et le tout en étant très aimables et rapides.
Je recommande !!
Merci beaucoup
19 de outubro de 2025
Resposta da Macleod Motor Co.
Hi Nicolas,
Thank you very much for your positive review. It is much appreciated!
Kind Regards,
Ethan
Great service
Great service, the gloves arrived early, and thanks to the websites size guidelines, I managed to get the perfect size. They fit perfectly and are comfortable, the leather soft and feel like I have worn them for ages.
Worth the miney with excellent service.
Got my missus a pair as well and she loves them .
Thanks to all at Macleod.
29 de agosto de 2025
Resposta da Macleod Motor Co.
Hi Philip,
Thanks a lot for the awesome review!
Kind Regards,
Ethan
Great website
Great website, wide variety of products, easy to navigate. Quick delivery.
26 de agosto de 2025
Resposta da Macleod Motor Co.
Hi Kieran,
Thanks so much for the kind words!
Ride safe,
Ethan
Resposta da Macleod Motor Co.
Hi Sascha,
Thank you very much for your positive review. It is much appreciated!
Kind Regards,
Ethan
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