Mac Replacement Keys Opiniões 

488
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Thomas was incredibly helpful. My parrot managed to break 3 of my arrow keys. I got the replacements quickly but then discovered they had also destroyed the small silicone nubs underneath the mechanis... Ver mais

Classificada 4 em 5 estrelas

One of the keys and als the clip holding it in place broken on my mac book looked on the web and found macreplacement keys. Along list of replacement keys and clips would Advise checking which b... Ver mais

Classificada 5 em 5 estrelas

Quick and accurate service. When additional items were required the comms very prompt and items shipped very quickly. Highly recommended

Classificada 5 em 5 estrelas

Great spare parts, but most importantly, great people. I bought my MBP left arrow key, and ordered it with untracked shipping. It took longer than expected so I contacted them to let them... Ver mais

Informações sobre a empresa

  1. Assistência técnica de informática

Escrito pela empresa

Mac Replacement Keys provides replacement keycaps and clips for Apple MacBooks, MacBook Airs, MacBook Pros as well as other Apple keyboards.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

488 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(488)

52 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Amazing Product!

I was in for a surprise when I discovered that my down arrow key was broken while using my laptop. Finding a replacement for my midnight blue Mac seemed like a task, but I stumbled upon a website based in the UK and decided to take a chance. I placed my order on May 16th, and to my amazement, the key arrived on the 24th! The installation was a breeze, and I couldn't even tell the difference between the new key and the rest of the keys. It was a perfect match!

24 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Incredible service!

Incredible service!

Was so stressed out after 2 pieces of plastic snapped off of my delete key and would not clip on whatsoever, during my university finals week too! I ordered another delete key on Tuesday night and it arrived Thursday morning, super quick delivery! It fit perfectly, at first it was a little stiff but after a few uses it feels just like the original. Thank you so much!

10 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I can't believe this

I actually got my keyboard key. AND IT FITS.

My number 2 key randomly popped off, and well, After (constantly needing to carefully type the number 2 key,) was a pain for almost 2 weeks.

I honestly thought it was going to be a scam, nope, arrived in perfect condition. And, it fit. My three expectations met. I never believed it would of arrived in just 10 days.

Immediate five stars. It's going to make me chew on water and sip ice.

10 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

High quality product, works perfectly.

Bought a replacement key and hinge after breaking one of the original ones on my M1 Macbook Air (I had tried to remove it as there was some grit underneath it).

Very easy to install - check out the mac replacement keys Youtube for how to install them. Great value (I paid just under £9 for a key and hinge).

I can't tell the difference between the replacement key and the original. Very happy.

17 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Quality Product and Incredible Customer Service

For reference: I live in the United States.

I’m super impressed with this company and their customer service. They were quick, efficient, kind, and completely understanding.

A day or two after I placed my order, I received two tracking emails from Royal Mail informing me MRK had scheduled the package to be dispatched to their service and giving me instructions and a link to track the delivery, (including info on how to track it once it arrived in the States). I was impressed by how quickly they handled the order.

Then, I heard nothing for almost two weeks. I was patient since it was international shipping, but eventually emailed MRK to figure out why the system was still showing the same scheduled (but incomplete) dispatch.

MRK emailed me back within the hour with:
- confirmation that it was given to the courier on March 19th
- confirmation that he was seeing the same thing as me and assumed it had been lost in the system
- an unprompted promise to immediately send me another key.

I wasn’t treated with suspicion; I didn’t have to ask for a new key, and they didn’t even bother to ask if I would like another shipped. They just informed me they would send me one immediately. I was so surprised by the ease of the interaction that I actually became *more* suspicious of the company. However, I received a tracking alert from Royal Mail within 15 hours of my initial email, and I received the replacement key 7 days later. MRK also profusely apologized for the delay in their first and each subsequent email.

While it would have been nice to receive the key sooner, I’m honestly kind of glad I didn’t; this was a uniquely awesome customer service experience and my week was a bit better for having had it.

2 de abril de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

the product I bought

the product I bought, when taken to the apple store to carry out a repair, I was told was faulty and broken, despite not even being taken out of the packaging. I am very disappointed in the product however, The customer service from Tom has been excellent in trying to sort things out and giving me a full refund. Im sure it was a one off errror

10 de abril de 2024
Opinião espontânea
logótipo da Mac Replacement Keys

Resposta da Mac Replacement Keys

Hi Zane,

Sorry to see you felt the need to leave a negative review after we resolved the issue for you.

We issued you full refund within the hour of finding out about your order being damaged during shipping and also offered to ship out another key free of charge.

Kind regards,
Tom

Classificada 5 em 5 estrelas

Great Service, advice and product

Having bought a new mac from Apple in the UK I moved abroad, (sub-saharan Africa) and 2 months later a key fell out. Needless to say Apple were useless but thanks to Mac Replacement Keys I was able to buy the key and tool and install myself using the videos. When contacted the team were very helpful and cannot recommend them and their overall product enough.

3 de março de 2024
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais