This mattress will be the death of me. My partner and I struggle to get comfortable every single night. The mattress has sunk and feels wonky which creates pain and this unbalanced feeling. Please tak... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The mattress was SO SMELLY we had to return it. I tried to air it out (sheets off, cover open, windows open) every day for nearly three weeks and it still smelled so chemcially and toxic, I simply cou... Ver mais
Ordered One by Made mattress. Delivery was quick but the delivery driver had no idea I had requested old mattress to be taken away so had to make alternate arrangements later. Mattress is comfortable... Ver mais
A empresa respondeu
DO NOT BUY A MATTRESS FROM MADE.com. I would love to say great things about this company but their memory foam mattress shelf life is probably less than 3 years and a very expense choice... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
The result of hundreds of test and dozens of prototypes, the One by MADE is your perfect sleep partner. Head to our new site to discover a revolution in sleep.
Informações de contacto
100 Charing Cross Road, WC2H 0JG, London, Reino Unido
- 03442 571 888 (Weekdays 9 - 6)
- onebymade@made.com
- made.com/one
2,1
Mau
33 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Meh!
Ordered One by Made mattress. Delivery was quick but the delivery driver had no idea I had requested old mattress to be taken away so had to make alternate arrangements later. Mattress is comfortable but still has a very strong chemical smell 4 weeks later.
16 de março de 2016
Opinião espontânea
Resposta da One by Made
Hi Jane,
We're happy to hear you find the mattress comfortable but do apologise for the collection.
The British Heart Foundation should've been in touch to organise this with you so I'm very sorry if you didn't hear from them. I'll look into this with them right away to see what happened.
If the smell hasn't disappeared within the next week, please give us a call on 0800 612 7061.
Kind regards,
Maddy
Good mattress but was damaged
I have had no issues with the mattress so far but when we received it the box was very damaged and there was a rip in the mattress cover.
15 de março de 2016
Opinião espontânea
Resposta da One by Made
Hi Liam,
I'm sorry to hear your mattress and packaging arrived to you damaged and will be in touch to get this resolved as soon as possible.
Kind regards,
Maddy
Wife says it is great
I'm a 100% pleased with mattress. Service and delivery all excellent. I am a 75 year old lady and this mattress is just what I wanted. Sleeping much better now that my husband has purchased this mattress. Would definitely recommend.
21 de fevereiro de 2016
Opinião espontânea
smelly!
fabby mattress for the price., didn't even really notice the transaction to the new one. However it's really smelly - I left it to air for about 7 days before laying on the base but it still smells like a stagnent pond after 4 weeks. Am washing bedding in the hope that improves the pong! Never experienced a pony mattress before and we have latex/memory form mattresses in all 5 bedrooms...
16 de fevereiro de 2016
Opinião espontânea
Resposta da One by Made
Hi Sue,
We're happy to hear the transition went smoothly and that you love your new mattress!
If the smell hasn't disappeared within the next week, please give us a call on 0800 612 7061.
Kind regards,
Maddy
Great, but small smell damp smell
Really comfortable mattress from the 1 week I have been using it. Only issue is that it still smells very damp, I imagine it was picked up from the warehouse, so hopefully this will just be temporary.
16 de fevereiro de 2016
Opinião espontânea
Resposta da One by Made
Hi Mathew,
We're happy to hear you're enjoying your new mattress!
If the smell hasn't disappeared within the next week, please give us a call on 0800 612 7061.
Kind regards,
Maddy
The One Mattress
Great Mattress and purchasing experience - highly recommend
16 de fevereiro de 2016
Opinião espontânea
Brilliant
The ordering and delivery were very good .We are delighted with the mattress ,so so comfortable
16 de fevereiro de 2016
Opinião espontânea
So glad we discovered this!
We needed to replace our old Tempur mattress but this time round couldn't justify the extortionate price. Having visited a bed shop and tried out plenty of other mattresses and brands we concluded we needed a replacement that still incorporated memory foam so I started searching online and came across this. Having said I'd never buy a mattress without trying it, the trial period eliminated any concern and I needn't have worried - this one's a keeper! I love it! Customer service and delivery were excellent, as despite the fact I ordered the night before Made's return after the Christmas break the two day turnaround was still achieved. I would definitely recommend.
16 de fevereiro de 2016
Opinião espontânea
great
super customer service and the comfiest mattress possible!!
16 de fevereiro de 2016
Opinião espontânea
Poor quality, saggy cover, felt low budget.
Think made.com should stick to making tables. Mattress really wasn't very good, and for the money and brand I expected better. Will be sending back.
16 de fevereiro de 2016
Opinião espontânea
Resposta da One by Made
Hi AWT,
We're very sorry to hear your mattress isn't working out for you. We will get in touch with you today regarding the next steps to return your mattress.
Kind regards,
Maddy
Great nights sleep
Quick delivery, helpfully brought it up to bedroom and took packaging away. Bed is great. Love it
16 de fevereiro de 2016
Opinião espontânea
Comfort at last!
Ordering-simple delivery- fault less. I have all major joints replaced and severely affected spine(osteoarthritis). From day 1 of sleeping on this matress have had restful nights.Cant believe anyone would send it back.Sheer Bliss.Thankyou.
9 de fevereiro de 2016
Opinião espontânea
Awesome
Love it! Does exactly what it says. Sleep is now much, much better
9 de fevereiro de 2016
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.