Made4Fighters Opiniões 

127
•
TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great customer service! I had an issue with an international return and Oran was really helpful and found a solution straight away. He arranged my exchange, refunded the postage and made the whole p... Ver mais

Classificada 1 em 5 estrelas

Ordered something from this website without realising they use Evri (lol!!!). A week later tracking number still says they couldn’t deliver and will try next working day, emailed made4fighters multipl... Ver mais

Classificada 5 em 5 estrelas

After Evri had said they delivered my item and it wasn’t delivered I spoke with Oran from the customer support team via email. I have to say that Oran is an asset to Made4Fighters. Oran worked with me... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Really bad customer service. Im competing Saturday and realised I’d lost my mouthguard and ordered Tuesday, spoke to Danielle today (Thursday) who said it hadn’t been shipped yet so I went and ord... Ver mais

Informações sobre a empresa

  1. Loja de roupa desportiva

Escrito pela empresa

Made 4 Fighters is the premier online retailer in MMA Gear. MMA Clothing and Fight Wear to suit all MMA Fighters.


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

127 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,7

Todas as opiniões

(127)

10 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Top customer service ⭐️⭐️⭐️⭐️⭐️

James was very helpful, providing top customer service. After enquiring if my order would be delivered next day on Saturday after being ordered on a Friday, James added a note to my order to ensure it was delivered with a method that would do just that. Top customer service :-)

26 de julho de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Some issues, but still I recommend this company

Where do I start.. I have a lot of issues with this shop, however I have to give my thanks to their CS team that is very quick in solving my issues. I have never shopped here before and after reading Trustpilot I made my purchase, so I hope my review can help people making buying decision.

First issue: I couldn't add anything in my cart! Every time the page refreshes, my cart is empty again. It's frustrating because how can you make a sale when the website doesn't work? Solution: CS team created the order on my behalf, and sent me the invoice that I can pay. Not a fan of this because I have to send my data through email, but I was desperate in getting my Muay Thai shorts so I did. The good thing is they can also add 10% first order discount manually to my order.

Second issue: I paid for express shipping, which promises the delivery within 3 days (to Ireland).
However I got charged double the price, claiming the information on the website isn't updated anymore. Solution: I complaint and sent them screenshot, and they honor the website price (under Delivery & Return section). The website looks updated now, but I was surprised no one from their team noticed to update this very important info.

Third issue: After 3 days, my shipment hasn't been shipped yet. I was disappointed because I paid extra for express shipping, but my order is treated as a normal shipping.. I mean why would I pay extra if my order will still come late? Solution: I wrote email to CS, and CS kingly refunded my express shipping.. which is very much appreciated. My order is eligible for free shipping, so in the end I didn't have to pay. They also mentioned they are in process of moving warehouse, which they didn't communicate on the website to manage customer expectation. This is very disappointing because express shipping won't work during this time.

I hope they are treating their CS team well, because I can only imagine they work very hard to make the customers happy. AND: my 3 Muay Thai shorts have arrived today (7 business days, including customs processing) and I am so happy with my purchase! I hope they add more size S into the TUFF Muay Thai shorts range because the option for this size is very limited.

All in all, I will gladly recommend this shop to anyone. I will buy again in the future, with expectation pre-managed.
M4F#000383204

24 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Awesome customer service!

Order to Finland took almost 2 weeks as expected. Didn't really matter since Made 4 Fighters had rapid and infromative customer service. My email got answered in 5 minutes, and just like that, all my questions were answered. Also the quality of my products was great.

9 de fevereiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Terrible website makes it impossible

Great gear. Terrible website. You filter it by gender and then size, only for everything you click on to be out of stock in that size.
It’s a shame as there’s plenty of great looking things on here but the shambles of a website makes it impossible. Make some effort on your website

17 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I knew they could deliver

I knew they could deliver by Xmas. I had faith. James didn't want to commit (understandable) but the warehouse team pulled it out of the bag and I got my order the next day! Go team.
Great service. Great quality.

20 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant customer service

Must commend the customer service, changed my delivery method upon request then issued my refund within 2 days are returning one of the items. Great range of products will definitely shop here again

20 de outubro de 2023
Opinião espontânea
Classificada 4 em 5 estrelas

Received some faulty goods

Received some faulty goods. But the team at made 4 fighters were quick and very helpful with my issue. They even sent a replacement the same day. Hopefully the goods are up to standard this time.

4 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Although I received the incorrect item…

Although I received the incorrect item (4kg dumbbells as opposed to 5kg) I have been super impressed by how quickly the team replied to my email (less than 2 hours) and I had a resolution in less than 24 hours. Exceptional customer service from Oran.

3 de outubro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Unhelpful staff

Really bad customer service. Im competing Saturday and realised I’d lost my mouthguard and ordered Tuesday, spoke to Danielle today (Thursday) who said it hadn’t been shipped yet so I went and ordered directly from opro on nwd as Danielle couldn’t upgrade even though I offered to pay the delivery.

I went through opro and so no longer needed the mouth guard that hadn’t been shipped yet, I ask Danielle to cancel my order and she said it’s been shipped, 20 minutes ago it hadn’t been shipped, i then request to cancel but can’t because it’s left us?

Crap customer service, isn’t the first time either, agents never try to help.

27 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Just what I expected!

Just what I expected!
My pair of heavy dumbbells got dispatched the next day and delivered the day after and it's very good quality so definitely met and even exceeded my expectations. Customer support also replied quickly to give me an invoice so no issues at all.

19 de maio de 2023
Opinião espontânea
Classificada 3 em 5 estrelas

Bad experience but good customer service

Their website is excellent; easy to navigate, a vast amount of products for different martial arts and combat sports. They also offer occasional discounts on special days, that being said I ordered 2 items during the kings coronation weekend as they had 20% off fumetsu products. Happy that I got a matching set of rashguard and shorts for around £50 I couldn't wait for them to arrive.

I then received an email 6 days later saying that one of my items were no longer in stock, and that they were happy for me to choose another rashguard of similar price or ship the shorts only. I'm a tad gutted I could not get the rashguard I wanted as the website said it was in stock but perhaps it may have been a one off.

In terms of customer service, I wish they had gotten back to me sooner regarding the stock shortage but other than that; they are great, communication was on point, polite responses and quick to get my refund sorted.

10 de maio de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

The best customer service from any…

The best customer service from any company ever..... Have bought lots from them. Was sent a wrong colour belt. So just a minor issue in the grand scheme if things, but speed and quality of the communication to resolve it was fantastic. Thanks

10 de março de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service. Quick delivery.
One item had a defect, I emailed made4fighters.
Thye couldn't have been more helpful: apologised and within a couple of hours they had contacted the manufacturer and given me a full refund. Amazing in this day and age.

9 de janeiro de 2023
Opinião espontânea

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