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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’ve had a great experience working with MadeMine. Their product quality is consistent, especially for personalized items, and my customers are always happy with how everything turns out. Production t... Ver mais

Classificada 5 em 5 estrelas

Extremely glad to have found MadeMine as my dropshipping supplier. The goods are of high quality and my customers are always happy with their purchase. All items are well-tracked and delivery times to... Ver mais

Classificada 5 em 5 estrelas

i was so excited when i bought from the website.... and thennn when there wasn't much follow up with postage and tracking details i became sceptical and checked out this page. I. WAS. DEVASTATED. i th... Ver mais

Classificada 1 em 5 estrelas

Really lousy customer service. They claimed problem would be resolved within 24 hours - guaranteed. OK, so here we are one MONTH later and still nothing has been done!!!! They are absolutely total... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de e-commerce
  2. Fornecedor de soluções de e-Commerce

Escrito pela empresa

MadeMine is a personalized gifts drop shipping company that was founded in Q4 2022. We are committed to providing our customers with the highest quality personalized gifts at an affordable price. We offer a wide variety of personalized gifts, including jewelry, apparel, home decor, and more.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

117 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great products & customer service.

I’ve had a great experience working with MadeMine. Their product quality is consistent, especially for personalized items, and my customers are always happy with how everything turns out. Production times are reliable, and orders are fulfilled smoothly. It’s been a solid partner for my business, and I appreciate how easy they make the customization process.

18 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Extremely glad to have found MadeMine…

Extremely glad to have found MadeMine as my dropshipping supplier. The goods are of high quality and my customers are always happy with their purchase. All items are well-tracked and delivery times to the UK are fair enough. Highly recommended!

1 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

this is the third time my order is late…

this is the third time my order is late because of mademine and the people who work there completely ignored me its not really fair a order to make does it really take 5 working days ?

11 de setembro de 2025
Opinião espontânea
logótipo da mademine.com

Resposta da mademine.com

We sincerely apologize for any dissatisfaction caused to you.
We specialize in custom-made products. Some of these products require additional production time due to their handcrafted nature. We clearly indicate the production time on the order page, so you can refer to this timeline to check if it meets your expectations before placing an order.
For the specific product you mentioned, we have already provided clear information about its production time. We hope you can understand that there is no delay—this is simply the amount of time the product inherently needs to be made.
Our customer service team has not ignored you. They have been consistently informing you that this product requires exactly this number of days for production, and we hope you can understand this.
We also offer many products with shorter production lead times. You may consider choosing one of these other models if they better suit your needs.

Classificada 1 em 5 estrelas

Dodgy scammer company

Dodgy scammer company, they rip you off with cheap nasty items, they make them wrong and charge you to fix. AVOID!!!

28 de dezembro de 2023
Opinião espontânea
logótipo da mademine.com

Resposta da mademine.com

Nikki, we extremely sorry this about the incident and the connection issues you have had. Can you clarify which order it was? We would like to understand which product you were not satisfied with the quality of. We will compare to go for improvement.

Classificada 1 em 5 estrelas

No local customer support hours; Horrible shipping times

First, this company does not offer support during business hours in the US. They are located in Hong Kong, which is anywhere from 13 to 16+ hours ahead of the US, making their support hours when we are winding down for the evening or sleeping. Second, the amount of time for an order to get from order placed to received by my customer is taking a lot longer than what MadeMine has on their website (we are at 4 days overdue, and the order has been in the same status for 5 days now). Third, they are refusing to refund my money on an item that is lost. Update: they credited my account for the lost item, but they are not allowing me to withdraw the money. Fourth, the company messaged me and asked me to remove my review on Trustpilot.

30 de novembro de 2024
Opinião espontânea
logótipo da mademine.com

Resposta da mademine.com

My friend, there has been some misunderstanding between us. About the parcel you mentioned, it has been delivered, because of the delayed delivery due to the logistic blockage during the Black Friday, we are trying our best to urge the logistic, and now the parcel is delivered. At the same time, we have also compensated you with a refund. When a customer initiates a demand for a chargeback, we don't go about withholding the customer's money, we work with our customers in good faith. We hope this unpleasant experience is understood by you. At the same time, we will improve the areas where we fall short.
About the working hours you mentioned, we have arranged customer service duty seven days a week, as long as the customer message information, the next day at work will certainly be properly handled and replied to, and strive not to delay the customer's message.
Above, again, I apologize to you, please feel free to contact our customer service, our customer service will do our best to solve for you.

Classificada 5 em 5 estrelas

Bonjour

Bonjour, réponse immédiate a nos demandes, merci j'ai été rassurée sur ma commande. Site réactif.

16 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Love it!

One of the best e-commerce and personalization sites I've ever used! The products, the ease of listing them to my store, and the sleek customization tools make this my go-to site.

10 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great Company

I had a great experience ordering from Mademine. They consistently provide excellent and prompt customer service, and most importantly, their fast shipping to the USA is incredible.

15 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Exceptional Service and Quality Products - Highly Recommend MadeMine!

I am thrilled to share my positive experience with MadeMine! The customer service has been nothing short of excellent. Joy, in particular, has been incredibly helpful, addressing all my questions promptly and with great patience, especially when it came to making modifications to my orders. Her dedication to customer satisfaction is truly commendable.
In addition, I have received extremely positive feedback from all my customers. They have commended both the quality of the products and the efficiency of the shipping process. It’s truly comforting to know that my customers are satisfied with their purchases. A big thank you to the team for producing such high-quality items!.
Overall, I am really, really happy with MadeMine and the outstanding service they provide. I highly recommend them to anyone looking for a reliable and customer-focused company. Thank you, MadeMine, for making my experience so wonderful!

20 de setembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

If I could give zero stars I would

If I could give zero stars I would. I've had to refund three orders this week. They take so long to ship. I've been waiting for three days for them to help me with the expected time frame on an order. They are destroying my business reputation. I am just trying to make sure people are getting their products. I shut it down before they get it shut down for me. So many unhappy customers and they won't refund me. When the reason everyone wants a refund is they are not shipping properly. Avoid them I wish I had!

19 de setembro de 2024
Opinião espontânea
logótipo da mademine.com

Resposta da mademine.com

Hello my friend, we should have probably had a misunderstanding before. The order we have contacted you and refunded you. We are responsible for any delays caused by our reasons and we will take care of it to the end. Hope to get your understanding.

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