Mafson Limited Opiniões 

226
•
TrustScore: 2.5 em 5

2,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Ordered and paid extra for express delivery, stated as 1-2 business days. Tens of unanswered phone calls and an ignored email to chase - 12 days later I still have not received my order. Edit,... Ver mais

Classificada 1 em 5 estrelas

Dreadful. I have not received my order. I have sent emails requesting an update with no response. An attempted delivery which was a lie from Hermes delivery service. I am going to request a refund as... Ver mais

Classificada 1 em 5 estrelas

called multiple times and no one ever picks up the phone, emailed multiple times and tried sending from different email addresses to see if i get a response and nothing. i want to purchase items bu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Originally my aluminium nosing arrived with damage, which I now realise was made during transit having looked at the packaging. Mafson after a little delay did act on my complaint and immediately rese... Ver mais

Informações sobre a empresa

  1. Fornecedor de produtos de borracha

Escrito pela empresa

Mafson Limited offers an extensive range of Stair Nosing, Door Thresholds, Anti-Slip Paints, Anti-Slip Commercial & Domestic Mats.


Informações de contacto

2,3

Mau

TrustScore: 2.5 em 5

226 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 89% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,3

Todas as opiniões

(226)

67 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Customer service nonexistent.

Customer service nonexistent.
There is no answer to the phone in different times, no answer to email.
I've been trying to contact them for over 2 weeks with no success.
Don't bother with them!

31 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

VERY happy

Originally my aluminium nosing arrived with damage, which I now realise was made during transit having looked at the packaging. Mafson after a little delay did act on my complaint and immediately resent the item very quickly. I am very very happy with how they dealt with my complaint. I am very happy with colour and quality of champagne nosing

29 de setembro de 2023
Classificada 1 em 5 estrelas

Poor information on website and on phone

The product i ordered has confusing information on the website- in one place saying it was self adhesive and another saying adhesive was not included. I rang the company to clarify and they allegedly went to check the item and i was told it was self adhesive so i ordered. I then received an email the following day to say it was not self adhesive. I was very angry that i had made the effort to ring and check and was given the wrong information despite them apparently checking the item.

4 de setembro de 2023
Classificada 1 em 5 estrelas

Promised a product

Promised a product, I ordered next day delivery.

Had to email to realise product is not available, this is not the role of a merchandiser.

29 de agosto de 2023
Classificada 1 em 5 estrelas

A scandalous ripoff!

Ordered and paid for goods online. Firm emailed next day that shipping to my geographical region would cost £60 more. This for 2 x 2.5m lengths of plastic angle trim! Why did their website not pick up my region and give the correct shipping cost before I placed the order? A scandalous ripoff! Needless to say I cancelled the order and demanded a full refund.

24 de julho de 2023
Classificada 5 em 5 estrelas

Mafson - Professional & cost effective company

Allan at Mafson was a pleasure to deal with; professional, communicative and the edging for my campervan cupboards was cost effective.

A delivery issue was resolved promptly and with care. Thank you. I recommend Mafson and will use again.

17 de maio de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Missing items

Order 3 items to be delivered urgently,as I was going to hand over the project we were doing ,they sent only 1 item and 2 were missing ,kept calling them all day no answer and finally got through to them ,they said they will have a look in 30 min and call me back ,but they didn’t .the following day they said they have made a mistake and I should have the items with me very soon by express delivery, now 3 days later and I still haven’t received it ,customer driven for 6 hours to get the key and she was so unhappy that the project hadn’t finished and thanks to Mafson ,they ruined it for me ,absolutely careless and unprofessional and I urge you to not use them ever ,absolutely time waster,void st all cost

2 de junho de 2023

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