Terrible
Terrible company — if they ever get hold of your email address, they’ll spam you with endless mailings. They aggressively push their services. Do not get involved with them under any circumstances.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 50% das suas opiniões negativas
Geralmente leva mais de um mês para responder
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Terrible company — if they ever get hold of your email address, they’ll spam you with endless mailings. They aggressively push their services. Do not get involved with them under any circumstances.
Knowledgeable staff and eager to assist. Pushy sales, can be expensive. Not transparent, I would not recommend.

Resposta da mailgenius.com
Jan was extremely knowledgeable and very helpful within the consult - highly recommend!

Resposta da mailgenius.com
Jan is exceedingly knowledgeable on email deliverability and was a joy to work with on a 30-minute consult.

Resposta da mailgenius.com
Jan and Troy have been awesome Jan is a true email expert and helped me remedy my issues - very happy worth every penny to know my email is not causing any issues and will be delivered safely

Resposta da mailgenius.com
Mail testing page does not even work. At least for me. :(

Resposta da mailgenius.com
Troy and Jan were great helping with a Gmail PostMaster Tools issue

Resposta da mailgenius.com
Booked a 30-minute call to get help fixing my dmarc, dkim, and spf records for my company's dns records. Jan in support helped walk me through changing the records, and he stayed on the call to make sure the changes propagated and authenticated properly.
Jan was very helpful and pprofessional, and knew exactly what to do to get me up and running. I definitelly recommend using Jan at Mail Genius.

Resposta da mailgenius.com
Mail Genius is an awesome automated email recipient that analyses your DNS settings for the correct authentications. I have used it before and it helped a lot to identify some problems.
Why only 3 stars?
Well I tested our email again a few days ago and now Mail Genius now unironically sends you relentless amounts of spam afterwards.

Resposta da mailgenius.com
Couldn't have been a more valuable 30 minutes of my time. Jan fixed some wacky issues with our DNS and DKIM.

Resposta da mailgenius.com
I have been using Mailgenius for a couple of years now and it is getting better and better.
You can get instant results about your emails and it saved me and my clients countless hours. Thank you!

Resposta da mailgenius.com
Alerte spam avec Troy ericson qui m'harcele tout les jours sans possibilité de désinscription.
Mailgenius report our domain as blacklisted but it's not true. There is no way to understand why.

Resposta da mailgenius.com
All our clients on different servers at different hosters are getting the same error that their domains are blacklisted and that their IPs are blacklisted. I have about 5 times over the last months reported this bug to the different chat supporters, but they have never corrected this bug in their system. Basically, the different supporters cannot see the error, and we have proven over and over again that the domains nor the IPs are blacklisted. So now I believe that the site is a scam site that will first show a correct result when we contact them and pay for their time assisting with getting a better result. If I am wrong and they only have incredibly bad supporters on their chat, I will happily remove my review. Thank you :-)

Resposta da mailgenius.com
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.