Makepayslip.co.uk Opiniões 3

Resposta da Makepayslip.co.uk

10/04/2026

▎ Hi Michael,

▎ Thank you for your feedback — we're sorry the
payslip didn't include the tax deductions you
expected.

▎ To generate accurate PAYE and National
Insurance calculations, you'll need to select
your tax situation in the generator — the
state/region selection determines which
deductions are applied. If that step was missed
or unclear, that's on us to make clearer, and we
appreciate you flagging it.

▎ We'd love the chance to make this right. We've
added complimentary credits to generate new
payslips — just email us at
info@makepayslip.co.uk with your account details
and we'll sort it within 24 hours.

▎ We take every piece of feedback seriously and
use it to improve the tool.

▎ Kind regards,
▎ The MakePayslip Team

Resposta da Makepayslip.co.uk

10/04/2026

▎ Hi Stephen,

▎ Thank you for taking the time to share your
experience — and apologies for the frustration
with our chat support at the time.

▎ Since your review, we've made significant
improvements to our customer service. You can now
reach us directly at info@makepayslip.co.uk and
we respond to all enquiries within 24 hours. If
you ever need something urgently, that email is
the fastest route to a real person.

▎ We'd genuinely like the opportunity to make
this right. We've set aside complimentary credits
for you — just drop us an email and we'll get
you sorted straightaway.

▎ Kind regards,
▎ The MakePayslip Team