Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Doesn’t actually sell drinks anymore, waste of space and time. Spent years accumulating membership discount only to bed fed generic responses when their entire product disappeared.

Classificada 5 em 5 estrelas

Bit cautious about ordering with the trust pilot score but glad I did! Ordered the Johnny walker 12 days of christmas box, got a great black friday deal! Free delivery! Ordered on the 20th November at... Ver mais

Classificada 5 em 5 estrelas

I've ordered from Malts.com several times now, as their Lagavulin special editions are offered at the best prices here. Recently, I noticed however that my points weren't adding up and my tier wasn'... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My judgement on level of service is how satisfied I am in getting a problem resolved. 5⭐️ therefore shows my problem was resolved to my satisfaction. I had problems in using my loyalty points. Over ap... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Atacadista de bebidas alcoólicas

Escrito pela empresa

With our iconic distilleries, we have deep roots in the history and future of whisky. We're here to help guide your whisky experience and find the single or Blended whisky that match your taste. Let's take a journey.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

262 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

good but pricey

its a good idea and the whisky choice is good, however I feel the price is too high for me to recommend to a friend

21 de outubro de 2022
Opinião espontânea
logótipo da malts.com

Resposta da malts.com

Thanks for the review. We will share your feedback with the relevant team for suggested areas of improvement.

Classificada 3 em 5 estrelas

Viele Sachen sind einfach zu teuer

Viele Sachen sind einfach zu teuer. Dafür, dass die Händlerkette überbrückt wird, müssten die Sachen günstiger sein.

21 de outubro de 2022
Opinião espontânea
logótipo da malts.com

Resposta da malts.com

Vielen Dank für Ihre Bewertung. Wir werden Ihr Feedback an das zuständige Team weiterleiten, um Verbesserungsvorschläge zu machen.

Classificada 5 em 5 estrelas

Inspiriert und gut

Die Informationen sind immer sehr hilfreich und interessant. Die Angebote sowie die Webseite sind sehr gut und ansprechend.

21 de outubro de 2022
Opinião espontânea
logótipo da malts.com

Resposta da malts.com

Vielen Dank für die Bewertung!

Classificada 5 em 5 estrelas

malt whisky range

I love the range of whiskies they cover. having tasted some of their single malts I tend to stick with them.

10 de setembro de 2022
Opinião espontânea
logótipo da malts.com

Resposta da malts.com

Appreciate the feedback Iain!

Classificada 5 em 5 estrelas

Ich bin sehr froh diesen Shop gefunden…

Ich bin sehr froh diesen Shop gefunden zu haben, absolut zuverlässig und schneller sicherer Versand.
Wenn man fragen hat, dauert es nicht lange bis einem geholfen wird.
Einfach nur zu empfehlen!

2 de setembro de 2022
Opinião espontânea
logótipo da malts.com

Resposta da malts.com

Vielen Dank für die Bewertung!

Classificada 4 em 5 estrelas

Bis jetzt alles Super

Bis jetzt alles Super, es hat alles geklappt. Lieferung könnte aber ein bisschen schneller klappen. Verpackt ist alles sehr gut, immer ohne Beschädigungen angekommen. Die Auswahl ist leider auf ein paar wenige Brennereien eingeschränkt, aber ansonsten sehr gut!!!

21 de outubro de 2022
Opinião espontânea
logótipo da malts.com

Resposta da malts.com

Vielen Dank für die Bewertung und es tut uns leid, das zu hören. Wir werden dies mit dem Kundenservice teilen, um Verbesserungsvorschläge zu erhalten.

Classificada 5 em 5 estrelas

Ein sehr gutes Sortiment

Ein sehr gutes Sortiment, bei Fragen immer kompetente Hilfe. Die Ware ist stets gut und sichert verpackt. Immer gerne wieder.

21 de outubro de 2022
Opinião espontânea
logótipo da malts.com

Resposta da malts.com

Vielen Dank für die Bewertung!

Classificada 5 em 5 estrelas

I use a mixer so the Malt I will have…

I use a mixer so the Malt I will have as the special Christmas present from my son will be sipped with just piece of ice in a crystal glass. My regular scotch and lemonade plus a few lumps of ice is 'swigged', my Malt is sipped and savored.!!!

26 de dezembro de 2021
Opinião espontânea
logótipo da malts.com

Resposta da malts.com

Thanks for the review Tony!

Classificada 1 em 5 estrelas

Really poor company to deal with

Really poor company to deal with!
Been told by Royal Mail my parcel is missing, contacted Malts and received and email saying we will be in contact within 48 hours! Still waiting for the reply over a week later! Currently have had no response from either company and no items received!

21 de outubro de 2022
Opinião espontânea
logótipo da malts.com

Resposta da malts.com

Hello Andrew, thanks for getting in touch and really sorry to hear you've been having difficulties. In order for us to assist you in resolving this request can you please drop us an email on malts@intervino.co.uk with your full name, email address, order number and question. Thanks, Malts team

Classificada 1 em 5 estrelas

Der Newsletter ist nicht zu empfehlen.

Der Newsletter ist nicht zu empfehlen.
Zwei emails pro Woche mit Neuheiten, die zu außerordentlich hohen Preisen angeboten werden.
Das Angebot von Blended Scotch Artikeln einer bekannten Marke gefällt überhaupt nicht.
Die emails sind lästig, zu häufig und zu einseitig ausgerichtet.

21 de outubro de 2022
Opinião espontânea
logótipo da malts.com

Resposta da malts.com

Vielen Dank für die Bewertung und es tut uns leid, das zu hören. Wir werden dies mit dem Kundenservice teilen, um Verbesserungsvorschläge zu erhalten.

Classificada 5 em 5 estrelas

Really nice site for Diageo releases

I think the site was a little rocky when it first launched, I had no idea when things were being released, etc. But now, it's working well, the Malts Club is great, and every order I've had has arrived perfectly. Some items don't ship for a while, but that is usually noted on the item page. Overall, the site is very nice and works well. Shipping to USA will be a big plus.

7 de setembro de 2022
Opinião espontânea
logótipo da malts.com

Resposta da malts.com

Thanks for the review James, appreciate your feedback.

Classificada 5 em 5 estrelas

Good whisky at reasonable prices and…

Good whisky at reasonable prices and free delivery for Malts Club members. That's great, thank you. However, Malts Club benefits are a bit hit and miss, in my opinion. Great to have free delivery but the allocation of points appears inconsistent. I never received my birthday bonus. Tried to contact but got no reply. I have written three reviews since signing up but only got points for one. Clarity on this would be great!
Update- November 2022: I have now had my Malts Club Points total amended to be in line with what I was anticipating. This occurred within 24 hours of me replying to their request for me to contact them again. In view of that I am happy to upgrade my review to 5 Stars. Thank you for your rapid response.

21 de outubro de 2022
Opinião espontânea
logótipo da malts.com

Resposta da malts.com

Hello Michael, thanks for getting in touch. In order for us to assist you in resolving this request on the Malts Club benefits can you please drop us an email on malts@intervino.co.uk with your full name, email address, order number and question. Thanks, Malts team

Classificada 2 em 5 estrelas

Not a great selection on offer

Not a great selection on offer, I would have liked to have seen some of the smaller independent distilleries represented such as Rosebank.

21 de outubro de 2022
Opinião espontânea
logótipo da malts.com

Resposta da malts.com

Thanks for the review Harrison. We will share your feedback with the relevant team for suggested areas of improvement.

Classificada 3 em 5 estrelas

Interesting, but ooh la la do they hype.

Malts.com do know their stuff and had a good selection of malts, many of which I have in my collection or have consumed.

Alas recently offers have been concentrated on niche high end malts (mostly variants of established brands) at hundreds of pounds a bottle.

Now I am so naïve as to think there as such a thing as a cheap bottle of good malt whisky, but on the other hand I am not so gullible as to pay many times the price for a virtually indistinguishable bottle.

20 de outubro de 2022
Opinião espontânea
logótipo da malts.com

Resposta da malts.com

Thanks for the review. We'll share your feedback with the relevant team for suggested areas of improvement.

Classificada 5 em 5 estrelas

Great whiskies

Great choice of whisky and reasonable prices. Delivered to the door as well.

21 de outubro de 2022
Opinião espontânea
logótipo da malts.com

Resposta da malts.com

Thanks David!

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