Manchester School of Modelling Opiniões 

95
•
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

All the staff were welcoming and friendly from the moment I walked in. I was given a first class service. My makeup and hair looked amazing. Niamh, the photographer put me at ease and it was a natural... Ver mais

Classificada 2 em 5 estrelas

Took my 9 year old daughter there 2 weeks ago for a modelling experience. Staff were lovely, my daughter absolutely loved the experience , the only downside was at the end when you go in to speak to s... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bringing a two year old can seem a little scary as you don’t know how they are going to react… however we felt welcomed from the moment we arrived. Our experience inside the studio was brilliant and... Ver mais

Classificada 5 em 5 estrelas

I can’t praise Manchester School of Modelling enough. I want to get into mature modelling at 63 which is definitely out if my comfort zone, but all the staff are so welcoming and positive. All they wa... Ver mais

Informações sobre a empresa

Escrito pela empresa

Manchester School of Modelling® is the UK’s leading model school, setting the benchmark for professional model development, confidence building, and industry-ready portfolio creation, with a unique permanent in-house runway that gives models real catwalk training as part of our core programme, supported by expert coaching, structured runway development, and professional model test shoots designed to help models stand out and be taken seriously in a highly competitive industry; everything we do is built on transparency, safeguarding, and anti-scam awareness, with clear communication, ethical standards, and honest guidance to ensure every model and family feels informed, protected, and supported from day one. Manchester School of Modelling® is a registered and trademarked brand.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

95 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(95)

95 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

Honestly, I’m so over the moon I had to write this review! ❤️

My daughter attended Manchester School of Modelling around 12 weeks ago, and I can’t believe how much has happened since then.

Around 8 weeks after her experience, she was signed by Nemesis Model Agency, and today we found out she’s got her FIRST booking for JD Sports!! 😭🙌 I honestly couldn’t be prouder or more excited for her.

It did take a little while for things to start happening and there was definitely some waiting involved, but looking back now, it has been completely worth it. You just have to be patient and trust the process.

A massive thank you to Katelyn for all your support throughout and to Chantelle for believing in my daughter from the beginning. That really meant so much to us. ❤️

Everyone at Manchester School of Modelling has been amazing and so supportive. To think that just 12 weeks ago we were walking into the studio, and now she’s signed to an agency and has her first booking for JD Sports is just incredible.

We’re so excited to see where her journey goes from here. Thank you so much! ❤️⭐️

4 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

First Shoot

Went for a model shooting, staff were really nice and supportive, making the whole experience really good as my first shoot, definitely recommend!

3 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Wow what a brilliant place they are the…

what a brilliant place they are the real deal, loved the anti scam awareness real eye opener, definitely recommend lovely staff to no pressure at all.camt wait to get my portfolio and apply for some extra work

2 de outubro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic experience from the make up…

Fantastic experience from the make up team Sandrine to the amazing photographer Natasha who enjoys what she does and takes pride in her work, amazing receptionist Isabella who made my commute less stressful and helped explain the do’s on the day

25 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

⚠️ Warning

⚠️ Warning: Unauthorised Contract Changes & Aggressive Tactics

I am warning all consumers to avoid MSOM Group Ltd (Manchester School of Modelling). During a viewing session on 3 July 2026, I was subjected to intense high-pressure sales tactics.

After physically leaving the studio premises, the merchant's system altered my contract terms behind my back - adding an unauthorised £100 in-house charge onto a £1,500 package. The separate £100 was cancelled with GoCardless then set up again with Square. Core terms and non-cancellation policies were hidden and only emailed to me in the early hours of the next morning.

They have refused to process a same-day cancellation, kept the £1,500 finance funds disbursed by Payl8r, and have completely ignored a formal legal Letter Before Action, despite email tracking proving they read it multiple times after I sent it.

This matter is under active investigation by the Financial Ombudsman Service and Trading Standards (Case Ref: CCA-8841864 via Citizens Advice), for severe breaches of the Consumer Protection Regulations regarding aggressive and misleading commercial practices. Avoid at all costs.

3 de julho de 2026
Opinião espontânea
logótipo da Manchester School of Modelling

Resposta da Manchester School of Modelling

Thank you for bringing your concerns to our attention. We would like to clarify the circumstances and address the points raised in your correspondence.

Our records show that you attended the studio on 3 July 2026, completed your experience and chose to purchase your images and digital portfolio for £1,500.

During your appointment, you expressed that you were very happy with your experience and that you loved the images that had been created. You then selected the images and package you wished to purchase and personally completed the relevant paperwork and finance application. The documentation relating to the purchase was completed and signed by you on the day.

As part of our compliance procedures, a recorded compliance video was also completed. This records the confirmations made by you regarding your purchase and the relevant terms at the time. We retain this recording together with the signed documentation and transaction records.

At the time of completing the purchase, you did not raise any concerns with us about feeling pressured, being unhappy with your images or being unwilling to proceed. Based on the records and evidence we hold from the appointment, we do not accept the allegation that pressure was placed upon you to make the purchase.

We would also like to clarify the separate £100 model service payment referred to in your correspondence. This was a one-off £100 payment for a separate model service and was not an additional £100 added to, or incorporated into, the £1,500 image and digital portfolio package.

The model service was subsequently cancelled. Any payment request relating to this service was issued separately by payment link and was not an automatic Direct Debit payment.

We also do not accept the allegation that the £1,500 agreement was subsequently altered to add an unauthorised £100 charge. We retain the relevant documentation and records relating to both arrangements and are happy to provide these to any appropriate authority, finance provider or dispute-resolution body should they be requested.

We have attempted to contact you on a number of occasions to discuss the concerns you have raised and seek a resolution. We remain available to discuss the matter directly and professionally.

Should Trading Standards, the Financial Ombudsman Service or the relevant finance provider review the matter, we will cooperate fully and provide the documentation, compliance recording and other evidence held on file so that the circumstances can be independently considered.

We hope this provides clarification of our records and position regarding the matters you have raised.

Classificada 5 em 5 estrelas

I have never done a photo shoot before…

I have never done a photo shoot before and the girl at Manchester school of modeling made the experience very memorable,
The way they made me feel very welcome on arrival and throughout the photo shoot. I Would strongly recommend to anyone who is curious about the process…

6 de setembro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Was a lovely pampering experience and a…

Was a lovely pampering experience and a lovely opportunity to look glamorous and have fun posing for photos. Everyone was very kind. The process of going forward ie- modelling agencies or extra work also discussed at length with honest feedback provided.

4 de setembro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Took my 9 year old daughter there 2…

Took my 9 year old daughter there 2 weeks ago for a modelling experience. Staff were lovely, my daughter absolutely loved the experience , the only downside was at the end when you go in to speak to some staff after they have revised the pictures. You can automatically tell that they want you to sign something to pay a lot of money for either the pictures or a subscription. When I refused this it was obvious they were not happy. They said they would send me one free photo and I could pick which one I would like , I have never received this photo. So please just be very careful and cautious when you go and do not feel like you need to pay or sign for anything.

14 de agosto de 2026
Opinião espontânea
logótipo da Manchester School of Modelling

Resposta da Manchester School of Modelling

Thank you for taking the time to share your feedback. We are pleased to hear that your daughter enjoyed her modelling experience and that you found our staff lovely. Creating a positive, welcoming and enjoyable experience for young people and their families is extremely important to us.

We would, however, like to clarify the process at the end of the experience. Families are invited to view the photographs and are given information about the different packages and opportunities available. There is no obligation to purchase anything or sign up for anything, and families are always free to take the information away and decide what is right for them. We are sorry that you felt uncomfortable during this part of your experience, as this is not how we want any family to feel.

Regarding the complimentary photograph, we would be very happy to investigate why this has not yet reached you. As we are unable to identify your booking from the information in the review, please contact our team directly so we can locate your details and resolve this matter properly.

You can contact us at info@manchesterschoolofmodelling.co.uk or on 0161 710 1178.

We appreciate your positive comments about your daughter's experience and welcome genuine feedback that helps us continue to maintain the high standard of service we aim to provide for every family.

Classificada 5 em 5 estrelas

Fabulous throughout.❤

All staff were so friendly, warm welcoming and professional. Nothing was too much trouble. The studio is well equipped and relaxed. I met some gorgeous staff and models. Excellent service through out, I will be back very soony. Much love and many thanks for the wonderful experience. 😍😊

29 de agosto de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

I had high expectations for this…

I had high expectations for this opportunity. I had a long extensive phone call and emails sent prior to taking part in Manchester school of modelling. I was fully aware it’s not an agency and that I’d get my hair and makeup done and I’d learn different poses etc..

I was told on the phone it would be £150-£200 for photographs and the person on the phone said you only get the photographs if you get through, which was very confusing because I thought get through what if it’s not an agency. Anyways I wanted to do the experience to gain more knowledge into the industry I wasn’t bothered about photos or buying them.

I had my makeup done and did my own hair due to wanting to do my own hair styling. Then went into the room and took loads of photos and my photographer was great with showing me what positions to do.

Then I was told to go off for a few hours whilst photos were edited. Then before I went into the room I was told from another model the price of the photos and that you get one free.

Also on the phone call prior to going I was told to give a £35 deposit and that this was refunded and only to secure my place.

When I went in the room the lady showed me my photos and I asked to see them without the edits as I like natural shots. Of course the photos were gorgeous and I wish I’d walked away with just one. The package prices are ridiculous and unless you want to set up a payment plan or have money set aside we’re talking over £1000 for 10 or 15 images! I’ve done shoots before where I’ve gotten 100’s of photos for free.

The lady who gave me the price in the room also said that they don’t offer the refund back (£35) and tried to throw in a few free images so that I’d buy.

I think it’s very misleading and they need clear information and clarification for anyone else going forward. I’ve emailed and sent them a message several times and no response so that’s why I have come on here to talk about my experience.

Other than the misleading information about photo prices and the £35 deposit, the photographer I worked with was fab.

11 de julho de 2026
Opinião espontânea
logótipo da Manchester School of Modelling

Resposta da Manchester School of Modelling

Thank you for taking the time to share such detailed feedback. We are pleased to hear that you enjoyed the photography side of your experience, that you found your photographer helpful and professional, and that you were happy with the photographs themselves.

We would, however, like to clarify a number of points raised in your review, particularly regarding the information provided before your appointment.

Manchester School of Modelling is not a modelling agency, and this is something we aim to make clear throughout the booking process. Our experience is designed to provide aspiring models with the opportunity to learn more about the industry, gain confidence, receive guidance and experience a professional photoshoot.

Photography packages are discussed as part of the experience, and purchasing photographs is entirely optional. We understand that photography is subjective and that different photographers and studios operate with very different pricing structures, packages and numbers of images. Comparisons with other photoshoots where images may have been included free of charge do not necessarily reflect the structure, products or services offered by every photography business.

We are concerned to hear that you feel information regarding pricing and the booking payment was unclear. This is something we would be happy to investigate by reviewing your booking and the communications you received before attending. As you have mentioned contacting us without receiving a response, we would also like the opportunity to look into this directly, as we do not have enough information from the review itself to identify your specific communications.

Regarding the £35 booking payment, we would need to review your individual booking and the exact information provided to you before making any assumptions about what was discussed. We take claims of misleading information seriously and would be happy to investigate the matter properly.

We appreciate that, despite your concerns about the information you received regarding the packages and booking payment, you have acknowledged that your photographer was fantastic and that you were pleased with the photographs taken.

Please contact our team directly at info@manchesterschoolofmodelling.co.uk or call us on 0161 710 1178 with the name and details used for your booking so that we can investigate your concerns fully and provide you with a proper response.

We welcome genuine feedback and take concerns regarding communication and clarity seriously. We would always prefer the opportunity to review the full circumstances of an individual booking and address any concerns directly and fairly.

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