Mansuristore Opiniões 6

Sent wrong tracker. I've requested refund and was asked to send video proving I had received wrong tracker I did this and still no refund. Now ignoring my emails.

SCAM SCAM SCAM
All looks great until you receive the item (delivered after around 8 days) and realise they are the crappie, cheap bluetooth item finders worth A LOT less than you paid. AVOID AT ALL COSTS

I would give minus stars if it were possible!
The address for Mansuri is non existent (Birmingham UK).
The telephone number does not accept calls. "All calls to this number are blocked".
The reviews on their site are NOT real, every one FAKE.
I ordered a tracker for the "elderly" on the 28 April. On the same day it confirmed "despatched".
After many emails, which are now being ignored, it seems that it's now "in transit" from China!!!
Yesterday I requested a refund, within the 14 day "cooling" off period. Within a few minutes, after showing a message saying "no activity", the label was printed and a short time after, it said it was in transit!
Needed this urgently and did explain this to 'Emily". I kept getting the same reply, "wait a couple of days". So, seven days after it was "despatched" and after I had asked for a refund, it's supposed to be on it's way! To say I'm furious doesn't come close.
AVOID THIS "SHOP" LIKE THE PLAGUE!!!!!

Scam - not gps trackers.
Bluetooth find my keys in the same room type things.
Dont responds to emails.
Contact number on website doesnt work.
100000% scam avoid.

We bought 2 cat trackers from this site. They cost 44£ which felt okay price for the items you get. They have put up 5 star reviews on their site so it looks legit. The trackers arrived within 2 weeks, the shipping was not too bad. The problem is, instead of cat trackers we received 2 key finders. Like literally cheapest ones, for finding keys or wallet, not meant for pets at all. I got in touch with this Emily from customer service, at first she responded and I provided all the proof that wrong items were sent and I requested a refund, happy to send them back. No more emails after that. I did email them again, for now no reply. So probably I wont get my money back, avoid this company at all costs. They just scam you. Customer service is dreadful too, stay away.

Payment taken twice and not returned!
I ordered a GPS tracker for my cat. The payment was taken twice and has not been refunded. I have emailed Emily who has not responded, I have called customer services and left a message. Again no reply. They have basically stolen money from me and not paid it back. I will be reporting today. Absolutely shocking!
UPDATE 30.04.2026 - The tracking number and order number are also not recognised. I have also had a notification that item has been delivered, but it hasn't. AVOID AVOID AVOID!