I have made a lot of purchases from MW since discovering them a couple of months ago. I was hesitant at first since the pieces aren't exactly inexpensive and the shipping to Canada is a little n... Ver mais
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I spent a while debating whether to buy a pair of trousers from Mary Wyatt as they are more on the expensive side, but I loved the design, so decided to hope for the best! The design/fit is indeed gor... Ver mais
Quick delivery, great size range, fantastic quality items!! I wear my See You In Hell bomber constantly at the moment (cosy, waterproof queen) Honestly every time something new drops I'm straight i... Ver mais
I absolutely love Mary Wyatt. Everthing, from sizing, to quality and customer service is top-notch. They are always available to answer any question about their garments, and they are setting an examp... Ver mais
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consistantly impressed!!!
I have made a lot of purchases from MW since discovering them a couple of months ago. I was hesitant at first since the pieces aren't exactly inexpensive and the shipping to Canada is a little nuts - however, I cannot express how happy I have been with every purchase and how worth the money these items are. I follow the size guide and have not had any issues with fit - everything is exactly as described in that department - the quality is incredible, and I truly love every piece I have added to my collection.
for the first time this week I ordered something in a size that after the fact I wish I sized down for - I emailed customer support and they went above and beyond helping me and replaced my size for me and had the order sent out same day. incredible!
its hard finding goth/alt clothing brands online that I love, and that are CONSISTENT, but Mary Wyatt has thread that needle for me.
consider me a loyal customer for life!!
Amazing clothes such good quality I…
Amazing clothes such good quality I made a mistake whilst ordering online like a total idiot and Julia helped me sort this out quickly. Amazing business and will keep telling my friends to order from them aswell
Fanstastic customer service
Great quality, super nice designs, and true to size stated on the webpage. They also have very gracious customer service. I highly recommend them!
Had a bad experience and they stepped up.
This was originally a 1-star review. I had a very awful experience and thought the brand had sent me some kind of unchecked return (a pair of random, dirty pants), and then had ignored my messages regarding the issue. They went out of their way to contact me further and clear things up, and I am now confident that the issue with my package was likely outside of their control. Regardless, they still took the extra step to try and refund me completely (including shipping/custom fees), and even provided a credit for another future order. I cannot speak for the clothing just yet, unfortunately, but I can say that the quality of their customer service can be accounted for: Very patient, friendly, and honest.
Disappointing quality for the price
I spent a while debating whether to buy a pair of trousers from Mary Wyatt as they are more on the expensive side, but I loved the design, so decided to hope for the best! The design/fit is indeed gorgeous and when they first arrived, the weight of the fabric felt expensive. However, after 1 wear and wash, the stitching had broke in two places. I contacted their customer service and they were very helpful and offered to either fix them free of charge or give me a 10% refund. I thought all was sorted but now after another wear, the 'bum' of the trousers has gone bobbly and looks awful. I'm only wearing them in an office! I'm really gutted at the quality I've experienced, given the price of the item. Despite loving the style of the brand, I don't think I would order from them again.
GothSex
What courtesy and charme at same time, a sumptuously sexy brand.
Speechless
I don’t know what to say… I ordered pants and a belt with express delivery and not even 24 hours later I got them, from London to Dortmund, Germany, thats crazy! The fabrique is so good, very high quality!
I asked the costumer Service for sizes and I should have listened, because I was too scared to Order a Size smaller the pants are a bit to big but they still fit good, and there are still taylors to make them a big smaller. So Overall: never had a better experience!
Excellent quality and customer service
I’ve been a customer for a few years now and I’ve been had a bad experience. The quality is outstanding (so soft) and sizing is accurate. Shipping is always super quick as well. Would definitely recommend!
Absolutely amazing and kind support!
Absolutely amazing and kind support!
I ordered the wrong size and the email support was so lovely and helpful. I made my return no problem (from outside the UK) and received a store credit with which I will order the right size now which they also helped me with. I will definetly shop with them again.
Out of stock items
Love the long sleeve t shirt i bought, good quality. I would love to buy more items but almost everything on their website is out of stock and says "restocking soon" it has been like this for a while. I hope they update items soon so I can purchase more in the future.
Outstanding Customer Support
When customer support is as good as this it's worth raving about. The staff at MW were very quick to respond to my inquiry and got me sorted out the same day.
5/5
PHENOMENAL experience
PHENOMENAL experience from start to finish. Incredible, attentive, kind customer service who truly went above and beyond. The garms I received are unbelievable quality, and so worth the money. My order also came shockingly quickly, despite not upgrading my shipping.
Especially in a cost of living crisis, it's really reassuring knowing your hard earned money is going to such a wonderful small business who clearly value delivering extremely high-quality fashion, and world-class customer service. I would buy out the whole store if I could (and likely will, over time, haha!). I genuinely cannot recommend enough - definitely my new favourite clothes store. Thank you so much, MW Team - many places could learn a lot from their phenomenal example of how to do business <3
Wish I'd shopped here sooner!
This was my first purchase from Mary Wyatt, and I couldn’t be happier! The delivery was smooth and timely, and the quality of the items completely exceeded my expectations. The clothes are on the pricey side, yes, but they feel sturdy and well-made, unlike what you sometimes get with other alternative brands.
Customer service was also amazing—super friendly and quick to respond. Mary Wyatt has definitely gained a new customer, and I can't wait for my next order. Highly recommended!
Quick delivery
Quick delivery, great size range, fantastic quality items!! I wear my See You In Hell bomber constantly at the moment (cosy, waterproof queen)
Honestly every time something new drops I'm straight in for the purchase!! Always a fab shopping experience!!!
Been shopping with Mary Wyatt longer…
Been shopping with Mary Wyatt longer than I can remember and 90% off my wardrobe is made up of their clothing. My recent haul of their leather collection was probably the best ever faux leather.
I have key items that I wear to death and they have been washed 100s of times and are still holding up perfectly. The quality is nothing short of amazing.
The jackets can feel a little expensive but they are worth every penny. I have one that is almost three years old now and it’s still like new.
Follow the wash instructions they give you and your purchases will last ages!!!
Best alternative brand in the UK
I’ve been shopping with Mary Wyatt for years now and genuinely believe they’re the best alternative brand available in the UK - their items are stunning and fit me like a glove every time. I’m a plus size girl so online clothes shopping can be frustrating, but I find Mary Wyatt clothes are always consistent and true to size (some are oversized but this is always clearly stated in the item description). Fabric quality is great and I’m confident most of their pieces will last me for years. I also love that they’re female-owned and run. Finally, their customer service is incredible - I’ve only ever had minor issues (I must have purchased over 30 items by now) and they got resolved immediately every time. Big fan!
Best alt brand to shop with
This is the alt brand worth spending your money on, the clothes are nice quality and wash well, they seem to care about what they make and aren’t just churning out fast fashion! I have met them at a tattoo convention and you can tell they really care about their customers, always so nice helpful and go above on beyond to help when you email or message on IG too. Thanks for making my fav clothes MW 🖤
meh experience
pretty items, scammy customer service when you have a problem

Resposta da Mary Wyatt
Obsessed with this company
Obsessed with this company, I’ve been buying clothes from them since around 2018 and most of my wardrobe is their stuff! The quality is incredible, the range is brilliant and although it is a little more expensive than brands like ASOS etc, you’re getting your money’s worth.

Resposta da Mary Wyatt
Best Subculture brand around
Mary Wyatt is the GOAT when it comes to alternative and subculture clothing! 🐐
This is hands down my all time favourite brand, while it definitely is on the pricey side, you get what you pay for. Every single piece of clothing I own is top quality and lasts!
The perfect blend of fashion, subculture and design, this brand truly knows what they’re doing!
I recently purchased the Appleskin harness belt, which is essentially a 2-1 kind of situation and omg… was BLOWN AWAY! Not only by the quality, but by the attention to detail when packing the order, it came perfectly protected.
Thanks for being a top brand

Resposta da Mary Wyatt
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