Ordered my product on the 9th June. Now the 17th and it’s still not arrived. Tried to contact Massive Discounts by phone. No one answered. Emailed. No one responded. However, this turned out to b... Ver mais
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Quality product at very low price including delivery. I bought a TV wall mount. I already had a great quality one in the living room, knew exactly what I wanted, one that comes away from the wall for... Ver mais
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Ordered an L shaped wooden bar. Slight delay in arriving had to chase order. Upon putting the bar together I was supplied with instructions for a different kit! It was like doing a jigsaw with no phot... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de electrodomésticos usados
- Distribuidor de sistemas de ar condicionado
- Empresa de equipamento electrónico
- Loja de utensílios de cozinha
- Loja de corta-relvas
- Loja de televisões
Escrito pela empresa
We’re a UK-based store offering a wide range of new, refurbished, and open-box products — from electronics, home and garden items, solar panels, phone accessories, and tools, to photography gear and more. At Massivediscounts.co.uk, we focus on great value, fast delivery, and trusted service. Whatever you need, we probably have it — always at a massive discount.
Informações de contacto
Unit 6A, Craggs Industrial Park, Morven Street, S80 4AJ, Worksop, Reino Unido
- 0190 926 9453
- contact@massivediscounts.co.uk
- massivediscounts.co.uk
4,1
Bom
138 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 77% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very good service
3 de abril de 2024
Resposta da Massivediscounts
We're delighted to hear that! Providing top-notch service is our priority. If you have any questions or need further assistance, feel free to reach out.
Bought a used phone from them
Bought a used phone from them, which only worked for 4 months and then LCD display gone bad. I called them but they didn't help or refund money. Not using them again.
23 de novembro de 2023
Opinião espontânea
Resposta da Massivediscounts
Dear Buyer,
We deeply apologize for any inconvenience you've experienced. While we understand your frustration with the LCD display issue, it's crucial to note that the phone was sold as used, with the cracked screen explicitly disclosed at the time of purchase. As outlined in our policy, the warranty for used items extends for a period of 2 months, which has now elapsed.
Kind Regards,
Massive Discounts
Resposta da Massivediscounts
We're thrilled to hear that you're happy with your purchase! If you ever need anything else, feel free to reach out to us.
Resposta da Massivediscounts
We're thrilled to hear you had a positive experience with us! Thank you for your kind words and for choosing our website.
CHINESE AIR FRYER
It’s very poor quality . I should have known better as it was only £27. Took forever to arrive, a real poor Chinese air fryer, the plug supplied didn’t work and I’d to go buy one, the instruction panel is in Chinese and you need to refer back to the badly spelt instruction manual, looks like I’ll have to save up for a proper one.?
12 de março de 2024
Resposta da Massivediscounts
Dear Thomas,
We're truly sorry to hear about your experience with our air fryer. We understand the frustration of receiving a product that doesn't meet expectations, especially after eagerly awaiting its arrival. We assure you that your feedback is invaluable to us, and we are committed to improving our products and services based on it.
We apologize for any inconvenience caused by the faulty plug and the language barrier with the instruction panel. This falls short of the standards we strive to uphold. We will address these issues internally to prevent similar occurrences in the future.
If there's anything we can do to make this right or assist you further, please don't hesitate to reach out to our customer support team. Your satisfaction is our top priority, and we're dedicated to ensuring you have a positive experience with our products.
Thank you for bringing these concerns to our attention, and we sincerely appreciate your patience and understanding.
Best regards,
Massive Discounts
Resposta da Massivediscounts
Thank you for your kind words! We're glad you had a positive experience with us. If you ever need anything else, just let us know.
Quick delivery good product
7 de março de 2024
Resposta da Massivediscounts
We're pleased to hear that you received your order quickly and that you're happy with the product! If you need anything else, feel free to reach out.
Resposta da Massivediscounts
It's fantastic to hear that you're satisfied with the quality, price, and delivery speed of the light! If you need any further assistance, feel free to let us know.
Quality products at good prices
27 de fevereiro de 2024
Resposta da Massivediscounts
That's great to hear! We're glad you're happy with the quality and prices of our products. If you need anything else, just let us know!
Resposta da Massivediscounts
Thank you for your feedback! We strive to provide excellent communication and service to all our customers. Let us know if there's anything else we can assist you with.
Resposta da Massivediscounts
Thank you for your feedback! We strive to make your shopping experience easy and efficient. We're glad to hear that you're satisfied with our packaging and delivery speed.
Great value and great product
5 de fevereiro de 2024
Resposta da Massivediscounts
We're glad to hear that you found value in our products! Let us know if there's anything else we can assist you with.
Not received order
The courier returned the parcel saying incorrect address. I spoke with a lovely man at massive discounts who was so helpful and agreed to send the parcel again with another courier. The parcel arrived today..... thank you Massive Discounts you went over and above to get me what I ordered. X Not received order
28 de janeiro de 2024
Resposta da Massivediscounts
Dear Customer,
We dispatched your item, but it was returned due to an incorrect address, preventing DPD from making the delivery. Despite our efforts to contact you by phone and email, the phone number provided is incorrect, and we did not receive a reply to our email. Upon receiving the returned item, we promptly sent another email but received no response. Today, we received an email from you, to which we replied, yet again received no response. We require your correct address to resend your order. If we do not receive an update within the next 72 hours, we will proceed to cancel and refund the order. We have diligently attempted to reach out via email and phone. Please ensure you check your emails for further correspondence.
Please contact us at:
Email: contact@massivediscounts.co.uk
Landline: +44 (0) 1909 269453
Kind regards,
Massive Discounts
Resposta da Massivediscounts
Thank you for sharing your feedback about the value you found in our products! We're delighted to offer high-quality items at competitive prices. Saving you both time and money is always our aim, and we're thrilled to hear that it made a difference for you. We can't wait to serve you again in the future!
Excellent company to deal with goods…
Excellent company to deal with goods delivered was spot on, Delivered with good packaging and well before there estimated day of delivery.
31 de janeiro de 2024
Resposta da Massivediscounts
Thank you for your kind words about our ordering process! We're thrilled to hear that you found it easy and efficient. Providing a seamless experience for our customers is something we strive for, and we're glad to hear that it made your shopping experience enjoyable. We appreciate your support!
Resposta da Massivediscounts
Thank you for your review! We greatly appreciate your feedback and are thrilled to hear that you found our service trustworthy and our delivery speedy. Ensuring that our customers receive exactly what they expect is our top priority, and we're delighted that the item matched its description. Your trust means everything to us, and we're committed to maintaining the highest standards of reliability and accuracy in all our transactions. We look forward to serving you again in the future!
Fast delivery and easy to shop with.
1 de fevereiro de 2024
Resposta da Massivediscounts
Thank you for taking the time to leave us a review! We're thrilled to hear that you had a positive experience shopping with us. Our team works hard to ensure that orders are processed quickly and efficiently, and we're delighted that our efforts resulted in a fast delivery for you. Making the shopping experience easy and enjoyable for our customers is one of our top priorities, so it's great to know that you found it hassle-free. We appreciate your support and look forward to serving you again in the future!
Excellent price and service
Excellent price and service, speedy delivery and great communication. Would recommend highly.
30 de janeiro de 2024
Resposta da Massivediscounts
Thank you so much for your kind words and recommendation! We're thrilled to hear that you had such a positive experience with us. Providing excellent value and service is our utmost priority, and we're delighted that you found our prices competitive and our delivery speedy. Communication is key, and we're glad that we could keep you informed throughout the process. Your satisfaction means everything to us, and we truly appreciate your support. We look forward to serving you again soon!
Resposta da Massivediscounts
Thank you for your review! We're delighted to hear that you found our ordering process easy, and we're pleased that you received fast confirmation and quick delivery. Making sure our customers have a smooth and efficient experience from start to finish is our top priority, and we're thrilled that we could meet your expectations. Your satisfaction is important to us, and we appreciate your support. If you need anything else in the future, don't hesitate to reach out!
Great Products and Service
Great product which arrived very quickly in perfect unused condition at a great price. Many thanks
28 de janeiro de 2024
Resposta da Massivediscounts
Thank you for your wonderful review! We're thrilled to hear that you're pleased with your purchase and that it arrived quickly and in perfect condition. Providing top-notch products and ensuring they reach our customers promptly and in pristine condition is what we strive for. Your satisfaction is our ultimate goal, and we're grateful for your kind words. If you ever need anything else, please don't hesitate to reach out. Many thanks for choosing us!
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