I ordered a car port costing £2,500 back in the summer (August) . The website claims 1 week for delivery. Upon placing the order and paying in full I was assured that the lead time was now 3 x weeks b... Ver mais
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Leia as opiniões dos outros
We recently had a porch made and constructed for us by Master Plastics. It is perfect, keeps the "sometimes wild Cornish weather" from our front door and given us a mini-conservatory to sit in. Joe an... Ver mais
Despite detailed delivery instructions and phone number provided, order was dumped at building site half a mile away. Had to fetch it when builder recognised my name and rung me. Dont bother emailing... Ver mais
Utterly useless company. We ordered polycarbonate sheeting, paid in advance, then receive an email saying the order is cancelled, with no explanation or apology. Just one line "Your order is cance... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Master Plastics - UK Building Plastic Suppliers, order online for next day delivery accross the UK
Informações de contacto
Small Street 3, BS2, Bristol, Reino Unido
- masterplastics.co.uk
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Delivery not quite what we paid for
Paid for what we were told was a 24 hour delivery, this didn’t happen, when I chased the order I was told it should be 24 hours once it’s at the carrier, also no tracking details are available, not good service for quite an expensive shipping cost! When the delivery did arrive they had put the wrong address on the package, luckily the driver checked the invoice or, as he said, the shipment would have been returned. Product itself was fine, they just need to review delivery procedures.
Utterly useless company
Utterly useless company. We ordered polycarbonate sheeting, paid in advance, then receive an email saying the order is cancelled, with no explanation or apology. Just one line "Your order is cancelled".
We tried phoning them and there was no answer. Terrible customer service. We will NEVER use them again.
Incredibly disappointed with this…
Incredibly disappointed with this company, we had conversations to confirm the size of the base for the porch that we ordered, which they were helpful with. Then 2 weeks after placing the order they email us to say we live too far away and wanted to charge £500 to deliver it. Why did that take 2 weeks? We had no choice but to agree to the cost because after all we are in Scotland! They then cancel the order without asking us. Customer service from 'Rob' is appalling, if customers are willing to pay their extortionate delivery charges, they should have the decency to honour it .
Very helpful 👍 great service
Excellent business with a great service
Ordered some vistalux roof sheets came well packed delivery driver checked them over with me even carried them round to the back with me. Excellent service great customer services was very polite and helpful when I spoke with them can't fault them
After sales rubbish
Hello I recently purchased a lean-to ,delivery was early which was good product was really good and delivery guy was really helpful but they made the roof too small by 70mm and as soon as I try to tell them they Mysteriously couldn’t find my emails which was different to when I was
buying it (they were getting back to me straight away) so their after sales are poor
Which is a shame as the product is good luckily I am a tool maker and made it all work
I told the guy Matt I would give him a bad review but he of course didn’t get back to me,no sorry ,no compensation ,after all it was there mistake not mine
Amazing company highly recommended.
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