First time buying from Master Vinyl, and it's always a bit daunting, particularly since this was quite a costly order. But I needn't have worried. All communication with Tony was friendly, and his re... Ver mais
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Leia as opiniões dos outros
Tony’s communications are 10 out of 10. He is quick to respond to any email queries most often replying by phone which is exceptional. He goes out of his way to assist and reassure if orders are delay... Ver mais
A empresa respondeu
Awesome seller kept in contact during pre issue of box set , rang to say it had arrived and posted out to me straight away . Ozzy Osbourne see you on the other side v2 Highly recommend this seller w... Ver mais
A empresa respondeu
Without doubt the best record dealer in the uk I've ever come across... The Vinyl is always of the highest quality, the packaging/dispatch times are second to none and the customer service I receive... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are a small family run record retailer in the heart of Yorkshire. We pride ourselves in supplying the best vinyls from around the world from Miles Davis to dire Straits & more. We also Ship worldwide in professional mailers, And try to ship on the same day as purchase.
Informações de contacto
Reino Unido
- mastervinylshop@yahoo.com
- mastervinyl.shop
4,9
Excelente
163 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very kind communication
Very kind communication, super fast shipping and thorough packaging. Thanks a lot!
3 de abril de 2025
Resposta da Master Vinyl UK
Thank you for your feedback hope to see you back soon
Great Record Shop!
Vinyl's arrived asap, Great expertise over the phone and will order from again in the future!
1 de abril de 2025
Resposta da Master Vinyl UK
Thank you for taking your time to write us a review. It’s customers like you who keeps us small independent business going. thank you.
Super netter Kontakt Bestellung hat…
Super netter Kontakt Bestellung hat richtig gut geklappt und Vinyl perfekt.
Danke
30 de março de 2025
Resposta da Master Vinyl UK
Thank you hope you purchase from us again in the future
Great service and excellent quality…
Great service and excellent quality vinyl and sacds .
Ordered some sacds and was kept up to date order status .
Definitely Recommend
26 de março de 2025
Resposta da Master Vinyl UK
Thank you Barry for taking the time to leave us a review we Pride ourselves to provide good service to all are customers hope to see you back soon
Resposta da Master Vinyl UK
Once again thank you for your feedback. Hope to see you back soon.
Good selection and great service. Thoroughly recommend.
Easy to order online, great communication, prompt service and well packaged. Thoroughly recommend Master Vinyl.
16 de março de 2025
Resposta da Master Vinyl UK
Thank you for taking to leave us a 5 star review hope to see you back soon
Awesome seller …
Awesome seller kept in contact during pre issue of box set , rang to say it had arrived and posted out to me straight away . Ozzy Osbourne see you on the other side v2
Highly recommend this seller with 100 percent confidence . Thanks again will be back to buy some rhino pressings in high quality vinyl .
15 de março de 2025
Resposta da Master Vinyl UK
Thank you for taking the time to leave this fantastic feedback we like to keep our customers up-to-date with all pre-orders and ship out as quick as possible once they arrive
Resposta da Master Vinyl UK
Thank you we try to ship our order out as quick as possible, we’re looking forward to your next purchase
Resposta da Master Vinyl UK
Thank you for taking the time to leave us feedback hope to see you back soon
👍👍👍👍👍👍👍👍👍👍
21 de fevereiro de 2025
Resposta da Master Vinyl UK
I guess that means you’re happy with the service lol thanks
Great customer service
Great customer service, fast response, had a problem but was sorted quickly plus a great web site with a super search engine.
26 de fevereiro de 2025
Opinião espontânea
Resposta da Master Vinyl UK
Thank you for taking the time to leave us feedback we’re happy we could fix the problem and you’re satisfied hope to see you back soon
Great comms and service
Great comms. on delivery timescale. Competitive pricing. Speedy delivery and the record well packaged. Terrific service, thank you.
21 de fevereiro de 2025
Resposta da Master Vinyl UK
Thank you for your feedback hope to see you back soon
Great personal service
Great personal service, my orders arrived quickly and very well packaged. Will definitely be making further orders in the future. Highly recommended!
29 de janeiro de 2025
Resposta da Master Vinyl UK
Thank you for taking your time to write your review. Welcome back any time looking forward to your next purchase
Back order was delivered On Time…
Back order was delivered close to estimated date... good allround service
29 de janeiro de 2025
Resposta da Master Vinyl UK
Thank you for shopping using us for your Vinyl Records, We like to ship as soon as we receive back orders and pre-orders hope to see you back soon for your next purchase.
Great communication
Great communication. Fast service. Always kept up to date with order. Fantastic customer service
16 de janeiro de 2025
Resposta da Master Vinyl UK
Thank you for taking the time to leave us a five star review we are a small independent business and its customers like you who make it’s worthwhile. Hope to see you back soon. Tony at master vinyl UK.
Brilliant service from Master Vinyl
Brilliant service from Master Vinyl. Really swift dispatch and records arrived in perfect condition in a heavy duty double walled record mailing box. Great communication between them and myself, would use again, well recommend, thank you 👍
22 de janeiro de 2025
Resposta da Master Vinyl UK
Thank you so much for taking the time to write as such fantastic review. We do our best to make sure all our customers are happy from the purchase to receiving the album.
Resposta da Master Vinyl UK
Thank you glad you’re happy with our service
What customer service should be like
I placed my order late one evening, got a call the next day from the owner thanking me for the order and advising of a delay in delivery due to the bad weather and him being snowed in. No problem at all, great to get that update and a few days later the LP's arrived in mint condition and very well packaged, all round wonderful service
7 de janeiro de 2025
Opinião espontânea
Resposta da Master Vinyl UK
Thank you for your understanding for the late delivery and we’re so happy that you are happy with the service. We’re just a small family business but it’s customers like you that make it all worthwhile once again thank you. Tony
Master Vinyl are provided first rate…
Master Vinyl are providing me with a first rate service which cannot be faulted. They import quality vinyl from the US and deliver an excellent service and Tony is a gentleman
13 de janeiro de 2025
Opinião espontânea
Resposta da Master Vinyl UK
Thank you Steve hope to see you back soon. Glad you love our service it’s customers like you who keep us going.
Resposta da Master Vinyl UK
Thank you hope to see you back soon
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