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Materials Market Opiniões 3764

TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Amazing Customer Service and amazing drivers. Really helpful and thoughtful. The driver had an issue with getting access to my properties due to the street beeing too narrow, despite so many at... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Good solid service for a wide variaty of building goods from a wide netork of providers at reasonab;e prices. I ofter receive goods from local merchants much cheaper than if I went to those merchants... Ver mais

Classificada 5 em 5 estrelas

What a great find to discover Material Market. So simple to use.Googled what I needed, came up available from Material Market at a very good price, also delivery not to expensive Placed order and was... Ver mais

Classificada 3 em 5 estrelas

The 15mm sound block plaster board was fine and delivered in good condition, the 12.5mm TE standard plaster board on the bottom of the pallet was in really poor condition all corners were broken and o... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de materiais de construção
  2. Mercado de materiais de construção
  3. Loja de materiais de construção
  4. Loja de materiais de isolamento
  5. Fornecedor de isolante
  6. Loja de madeiras

Escrito pela empresa

Materials Market is a UK‑based digital marketplace for construction materials, created to make sourcing building materials simpler and more efficient for everyone involved in a project. Instead of ringing round multiple local suppliers to compare prices, check stock and chase delivery slots, customers can use a single online account to access a broad network of suppliers with over 1,000 branches nationwide. Our platform brings together a fragmented supply chain in one place, so builders, contractors, property professionals and serious DIYers can find the materials they need without the usual friction. Customers can browse a wide range of products - from timber, sheet materials and insulation, through to roofing, plasterboard, drylining and related accessories - all supplied by vetted builders merchants and distributors who are supported by our in‑house Supplier Team. Behind the scenes, our marketplace technology co‑ordinates pricing, allocation and delivery, helping customers line up materials and plan jobs with greater confidence. By encouraging suppliers of all sizes, from major nationals to independents, to work through a single platform, we create a strong customer proposition. Today, thousands of customers use Materials Market to keep projects moving, with new suppliers, product categories and ways to buy being added as the marketplace grows.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 98% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Good service throughout

The process of ordering through to delivery was very professional. The attention to detail, communication systems and accessibility to advice and updates was all very good.

16 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Quality product, good value & timely delivery

Delivery was made by a genuinely great guy. The timber was carefully & neatly unloaded on to the driveway, the driver made sure I was happy with everything before leaving the site. Great communication & service from start to finish . Thank you

16 de abril de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Some good / some bad

The 15mm sound block plaster board was fine and delivered in good condition, the 12.5mm TE standard plaster board on the bottom of the pallet was in really poor condition all corners were broken and or disintegrating, as was each edge / side in multiple places. The paper facing was delaminating from the plaster in multiple places on the 12.5mm TE sheets.

10 de abril de 2026
logótipo da Materials Market

Resposta da Materials Market

Thank you for your review and I’m very sorry to hear about the poor state of the 12.5mm boards. That’s clearly not acceptable, and I understand how frustrating this must have been.

We take quality issues very seriously, so I am passing this on to the team to follow up with you in the morning. They will likely contact you by email to request further details and photos so we can investigate and put this right.

Thank you for bringing this to our attention, and I’m sorry again for any inconvenience caused.

Jo
Customer Support | Materials Market

Classificada 1 em 5 estrelas

Failed to match order repeatedly…

Ive tried to place the same order twice, each time Materials Market have accepted the order and taken payment - however on each occasion they have failed to place the order and so it never gets completed or delivered.
Disappointing given that the items are not particularly scarce items.

16 de abril de 2026
logótipo da Materials Market

Resposta da Materials Market

Thank you Paul for your review and I’m very sorry that you’ve had to place this order more than once due to delays in matching it with a supplier - I appreciate how frustrating this must be.

Your order has now been matched to a supplier and will be delivered tomorrow as scheduled. You should have received an automatic notification of this.

Our apologies once again for the delay and for any inconvenience caused - we are currently experiencing an exceptionally busy period and sometimes allocations and updates are taking longer than usual. Thank you for bringing this to our attention.

Jo
Customer Support | Materials Market

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