Amazing Customer Service and amazing drivers. Really helpful and thoughtful. The driver had an issue with getting access to my properties due to the street beeing too narrow, despite so many at... Ver mais
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Good solid service for a wide variaty of building goods from a wide netork of providers at reasonab;e prices. I ofter receive goods from local merchants much cheaper than if I went to those merchants... Ver mais
What a great find to discover Material Market. So simple to use.Googled what I needed, came up available from Material Market at a very good price, also delivery not to expensive Placed order and was... Ver mais
The 15mm sound block plaster board was fine and delivered in good condition, the 12.5mm TE standard plaster board on the bottom of the pallet was in really poor condition all corners were broken and o... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de materiais de construção
- Mercado de materiais de construção
- Loja de materiais de construção
- Loja de materiais de isolamento
- Fornecedor de isolante
- Loja de madeiras
Escrito pela empresa
Materials Market is a UK‑based digital marketplace for construction materials, created to make sourcing building materials simpler and more efficient for everyone involved in a project. Instead of ringing round multiple local suppliers to compare prices, check stock and chase delivery slots, customers can use a single online account to access a broad network of suppliers with over 1,000 branches nationwide. Our platform brings together a fragmented supply chain in one place, so builders, contractors, property professionals and serious DIYers can find the materials they need without the usual friction. Customers can browse a wide range of products - from timber, sheet materials and insulation, through to roofing, plasterboard, drylining and related accessories - all supplied by vetted builders merchants and distributors who are supported by our in‑house Supplier Team. Behind the scenes, our marketplace technology co‑ordinates pricing, allocation and delivery, helping customers line up materials and plan jobs with greater confidence. By encouraging suppliers of all sizes, from major nationals to independents, to work through a single platform, we create a strong customer proposition. Today, thousands of customers use Materials Market to keep projects moving, with new suppliers, product categories and ways to buy being added as the marketplace grows.
Informações de contacto
London, Reino Unido
- 02074594574
- theteam@materialsmarket.com
- materialsmarket.com
4,4
Excelente
4 mil opiniões
Respondeu a 98% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Delivered exactly.
15 de abril de 2026
good comms, delivery and competitive price
15 de abril de 2026
Very helpful came on time
17 de abril de 2026
Good service throughout
The process of ordering through to delivery was very professional. The attention to detail, communication systems and accessibility to advice and updates was all very good.
16 de abril de 2026
Opinião espontânea
Quality product, good value & timely delivery
Delivery was made by a genuinely great guy. The timber was carefully & neatly unloaded on to the driveway, the driver made sure I was happy with everything before leaving the site. Great communication & service from start to finish . Thank you
16 de abril de 2026
Opinião espontânea
An excellent experience
An excellent experience. Very good communication & an excellent delivery man, Nuno. I would definitely recommend them.
16 de abril de 2026
Opinião espontânea
Some good / some bad
The 15mm sound block plaster board was fine and delivered in good condition, the 12.5mm TE standard plaster board on the bottom of the pallet was in really poor condition all corners were broken and or disintegrating, as was each edge / side in multiple places. The paper facing was delaminating from the plaster in multiple places on the 12.5mm TE sheets.
10 de abril de 2026
Resposta da Materials Market
Thank you for your review and I’m very sorry to hear about the poor state of the 12.5mm boards. That’s clearly not acceptable, and I understand how frustrating this must have been.
We take quality issues very seriously, so I am passing this on to the team to follow up with you in the morning. They will likely contact you by email to request further details and photos so we can investigate and put this right.
Thank you for bringing this to our attention, and I’m sorry again for any inconvenience caused.
Jo
Customer Support | Materials Market
Ordering was easy
Ordering was easy. Communication was straightforward. Driver was great. Great delivery.
13 de abril de 2026
Delivered on top with great product.
16 de abril de 2026
Good solid service for a wide variaty…
Good solid service for a wide variaty of building goods from a wide netork of providers at reasonab;e prices. I ofter receive goods from local merchants much cheaper than if I went to those merchants direct!
16 de abril de 2026
Received all orders on time
Received all orders on time, last order 1 piece of plasterboard missing
16 de abril de 2026
I ordered a product and you changed it…
had an issue but team dealt with it quickly and efficiently
14 de abril de 2026
Speedy delivery to our front garden
14 de abril de 2026
Failed to match order repeatedly…
Ive tried to place the same order twice, each time Materials Market have accepted the order and taken payment - however on each occasion they have failed to place the order and so it never gets completed or delivered.
Disappointing given that the items are not particularly scarce items.
16 de abril de 2026
Resposta da Materials Market
Thank you Paul for your review and I’m very sorry that you’ve had to place this order more than once due to delays in matching it with a supplier - I appreciate how frustrating this must be.
Your order has now been matched to a supplier and will be delivered tomorrow as scheduled. You should have received an automatic notification of this.
Our apologies once again for the delay and for any inconvenience caused - we are currently experiencing an exceptionally busy period and sometimes allocations and updates are taking longer than usual. Thank you for bringing this to our attention.
Jo
Customer Support | Materials Market
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