Customer services was excellent. I looked on website but wasn’t sure about how to progress. I then got a call asking if I needed help. I was given fantastic support to make payment, arrangements we... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Amazing, ordered my mattress, picked the day, it came the time it said. Had a, small issue as I paid to get my old one taken away and the courier couldn't take it. So I had to ring the customer servic... Ver mais
A empresa respondeu
Albeit only delivered yesterday evening l am so far happy with the mattress we bought. Let down by the delivery (including a specified two hour window). Delivery was initially cancelled on the promise... Ver mais
A empresa respondeu
I ordered 2 headboards on 9th June. Earliest delivery date I could choose was 17th July. I received a phone call from the company checking why I'd chosen 17th July, although she suspected that was t... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Welcome to Mattresses 365, where our dedication to exceptional customer service, unbeatable prices, and extensive product selection sets us apart. We take pride in offering expert advice and top-notch products that make you feel valued and satisfied. With a team of experienced professionals in the bed industry, we possess the knowledge and expertise to assist you in selecting the perfect divan bed, bed frame or mattress that suits your unique needs. We are not just an online retailer; we are your ultimate destination for an enjoyable and hassle-free bed and mattress shopping experience. We believe that purchasing beds and mattresses should be a stress-free process, and we go above and beyond to make this happen. At Mattresses 365, we understand that your bedroom is a sanctuary, a place where you unwind and rejuvenate. That's why we are dedicated to selecting a wide range of stylish and comfortable beds and mattresses that will elevate the ambiance and aesthetics of your space. We take pride in providing a seamless and pleasurable shopping journey. Our user-friendly website offers an extensive selection of mattresses, divan beds, bed frames and headboards, along with detailed product information, images, and videos. With just a few clicks, you can explore our diverse range, find the perfect pieces to suit your style and needs, and effortlessly transform your bedroom into a haven of relaxation. With Mattresses 365, you can say goodbye to the stress and inconvenience often associated with bed and mattress shopping. We prioritise your satisfaction and have implemented smooth ordering processes, secure payment options, and efficient delivery services to ensure that your experience with us is nothing short of exceptional. Let us be your trusted partner in creating the bedroom of your dreams, where comfort, style, and relaxation seamlessly intertwine. Experience the pleasure of shopping with us and discover why Mattresses 365 is the go-to destination for your bedroom furnishing needs. Start your journey towards a restful night's sleep today, and find the ideal bed or mattress that will transform your sleep experience.
Informações de contacto
Unit 5 and, 6 Vanguard Ct, Stockton-on-Tees , TS18 3TR, Stockton-on-Tees, Reino Unido
- 01642 686365
- sales@mattresses365.co.uk
- mattresses365.co.uk
4,6
Excelente
137 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great price and product
Great price, service and product very good, would recommend.
7 de junho de 2025
Resposta da Mattresses 365
Hi Simon,
Thank you so much for your kind words! We're delighted to hear you were happy with the price, service, and product. Your recommendation means a lot to us. We hope to see you again soon!
Thank you,
Kiran @ Mattresses 365
Excellent service and communication
Excellent service, fast delivery. Arrived exactly when you said. Mattress is perfect. The men took the mattress upstairs for me. Very impressed. If I was going to bit pick the delivery men didn't come across very friendly or even smile and hardly said one word, but no doubt they were on a busy schedule and again their service was excellent.
16 de maio de 2025
Resposta da Mattresses 365
Hi Andrea,
Thank you so much for your kind review! We're thrilled to hear you’re happy with the service and that your mattress arrived exactly when expected — and even better, that it’s perfect for you! 😊
The delivery was handled by Panther, our trusted courier partner. We’re glad they were able to get the mattress safely upstairs for you. That said, we appreciate your feedback regarding their friendliness — we completely understand how much a smile and a warm attitude can make a difference, even on a busy day. We'll be sure to pass this along to Panther to help improve future customer experiences.
Thanks again for choosing us and enjoy your new mattress!
Kiran @ Mattresses365
Resposta da Mattresses 365
Thank you so much for your kind review! We're really pleased to hear that our team was helpful and carried the mattress upstairs for you — we always aim to go the extra mile. If you need anything else, we’re just a message away! 😊
Thanks,
Kiran @ Mattresses365
Great company to deal with
Great company to deal with. Easy to order and arrange delivery.
I haven't put the bed up yet so can't comment on how good the mattress is yet....I'm hoping it's as good as the service.
18 de abril de 2025
Resposta da Mattresses 365
Hi,
Thank you for the lovely feedback! We're so pleased to hear that you found the ordering and delivery process straightforward. We hope you love the mattress once it's all set up — if it's anything like your experience so far, we're confident you won’t be disappointed!
Let us know if there’s anything we can help with in the meantime.
Thanks,
Kiran @Mattresses365
Great comfortable pillow
Great comfortable pillow ! Really good for neck and shoulders pain relief
19 de março de 2025
Resposta da Mattresses 365
Hi Jean,
That’s fantastic to hear! 😊 A good pillow can make such a difference, especially for neck and shoulder pain relief. Wishing you many nights of comfortable, restful sleep!
Thank you,
Kiran @ Mattresses 365
Resposta da Mattresses 365
Hi Brandon,
Thank you for your wonderful feedback! 😊 We're so pleased to hear that you had a great experience with our service and that your delivery arrived right on time at 8am as arranged.
We always strive to make the process as smooth as possible for our customers. Enjoy your new mattress, and thanks for choosing us!
Thank you,
Kiran @ Mattresses 365
Great service from start to finish
Great service from start to finish! In addition, the wooden headboard is just perfect.
22 de fevereiro de 2025
Resposta da Mattresses 365
Thank you for your wonderful review! 😊 We're delighted to hear that you had a great experience from start to finish and that your new headboard is just perfect!
Enjoy, and let us know if you need anything in the future.
Thank you,
Kiran @ Mattresses 365
Lovely mattress. Prompt service.
Easy ordering. Prompt service. Delivery came at the allocated time.
Mattress v comfy.
21 de fevereiro de 2025
Resposta da Mattresses 365
Thank you for your lovely review! 😊 We're so pleased to hear that you found the ordering process easy and the delivery prompt. Even better that you're loving your comfy new mattress! Enjoy many restful nights, and if you ever need anything else, we're here to help.
Thank you,
Kiran @ Mattresses 365
We booked the mattress on line and…
We booked the mattress on line and spoke to a lady called Sue who was very helpful and got us a swift delivery within a couple of days just what we wanted.
18 de fevereiro de 2025
Resposta da Mattresses 365
Hi Mr Battersby,
Thank you so much for your lovely review! We're delighted to hear that Sue was able to assist you and arrange a swift delivery just as you needed. We truly appreciate your support and hope you’re loving your Centurial mattress. If you ever need anything else, we’re always happy to help!
Thank you.
Best wishes,
Kiran @ Mattresses365
The mattress is very good this is our…
The mattress is very good this is our second purchase. I have back pain usuly if I dont sleep on a medium firm mattress butt on this one I sleep like a baby . I ordered a kingsize as we changed from medium size bed to a kingsize.
28 de janeiro de 2025
Resposta da Mattresses 365
Hi,
Thank you for your wonderful review! We're so pleased to hear that this is your second purchase and that your new king-size mattress is providing the perfect level of comfort and support for a restful night's sleep. It's great to know that it's helping with your back pain too.
If you ever need anything else, we're always happy to help. Enjoy your new mattress!
Thank you,
Kiran @ Mattresses365
We tried the mattress in a shop then
We tried the mattress in a shop then looked on the site online and found the mattress £70 cheaper 😀 the mattress is very comfortable but only time will tell how long it will last, we ordered the mattress to come on a specific day but it came a day earlier (that was nearly a problem) overall we are very pleased 😁
6 de dezembro de 2024
Resposta da Mattresses 365
Hi Stephen,
Thank you for your feedback! We're glad you found a great deal on our site and that you're enjoying the comfort of your new mattress. We're pleased to hear you're overall very happy with your purchase. Wishing you many restful nights ahead!
Thank you,
Kiran @ Mattresses 365
Jennifer called to say the mattress I…
Jennifer called to say the mattress I ordered had not been received from the manufacturer and would be late. I expressed my disappointment and she went out of her way to provide me with an alternative mattress that would suit my needs. The mattress arrived a day earlier which also helped me. : Congratulations for handling my problem egfficiently and sympathetheticly
11 de dezembro de 2024
Resposta da Mattresses 365
Hi Fred,
Thank you for sharing your experience! We're sorry for the initial delay, but are delighted to hear that Jennifer was able to assist you efficiently. It's wonderful to know the alternative mattress met your needs and even arrived earlier than expected. Your satisfaction is our priority, and your kind words mean a lot to us. Wishing you many comfortable nights on your new mattress!
Thank you,
Kiran @ Mattresses 365
Quick delivery great matress Great delivery and matters
Great delivery and matters. Bought two now…
2 de dezembro de 2024
Resposta da Mattresses 365
Hi Angela,
Thank you for your kind words! We're thrilled to hear you're happy with your mattress and our delivery service. It means so much that you've chosen us not once, but twice! 😊 Wishing you many restful nights on your new mattresses!
Thank you,
Kiran @ Mattresses 365
Quick service and a good quality mattress
Very quick service and the mattress is great. Very pleased with the service
26 de novembro de 2024
Resposta da Mattresses 365
Hi Julie,
Thank you for your kind review! We're delighted to hear that you were pleased with our quick service and that your new mattress is meeting your expectations. Your satisfaction is our top priority, and it’s wonderful to know we delivered on that. If you ever need anything else, we’re here to help. Enjoy your new mattress!
Thank you,
Kiran @ Mattresses365
Easy customer experience
Very easy to deal with in our experience. Cheaper than the high street (we did try our local shops first).
Delivered quicker than anybody else could. Communication exceptional. Delivery team - efficient and courteous.
Would definitely recommend and use again.
13 de novembro de 2024
Opinião espontânea
Resposta da Mattresses 365
Hi Daniel,
Thank you so much for your wonderful feedback! We're thrilled to hear you had such a positive experience with us, from our competitive pricing to speedy delivery and excellent communication.
We'll be sure to pass your kind words on to our delivery team as well. Looking forward to serving you again in the future!
Thank you,
Kiran @ Mattresses365
A great price that included old…
A great price that included old mattress removal. Good communication as to the delivery details. Happy customer!
9 de outubro de 2024
Resposta da Mattresses 365
Thank you so much for your kind review! We're thrilled to hear that you’re pleased with the value and service you received. Ensuring a smooth delivery and keeping you informed along the way are top priorities for us, so it's wonderful to know we met your expectations. Thanks again for choosing us – enjoy your new mattress!
Good all round service
Good all round service- delivered on time with information on when. Delivery guys were great too.
15 de outubro de 2024
Resposta da Mattresses 365
Hi Diane,
Thank you so much for your kind words! We're thrilled to hear you had a smooth delivery experience and appreciated our service. We'll be sure to pass your compliments on to our delivery team – they’ll be delighted! If there's anything more we can do for you, don’t hesitate to reach out. Enjoy your new purchase!
Thanks,
Kiran @ Mattresses365
Brilliant Service...
Ordered an expensive Sleepeezee super king size mattress on 09.08.24. I had done my research into the mattress and the company. Mattresses365 is owned by a very reputable bed company called Linthorpe Beds so this review covers both businesses. The price, inc free delivery and free disposal of the old mattress, was at least £100 better then anywhere else and up to £300 better than some.
The mattress arrived within 2 weeks as scheduled but, on inspection, had a hump at one end. I thought maybe it would flatten out on settling but, to be on the safe side, I emailed Mattresses 365 with some pics as evidence that it was like this on arrival. It was the Friday afternoon before a bank holiday weekend, but they acknowledged the email and said they’d get back to me the following week, They did exactly that and said that Sleepeezee had advised them that they would replace the mattress. They kept me updated, by phone, over the next couple of weeks and arranged that their own team would deliver the new mattress and take away the first one. They did so on 18.9.24 and the mattress is perfect.
I have no idea what caused the problem with the first mattress but sometimes these things happen. The more important thing is how the company(s) respond when things do go wrong. I can say that Mattresses 365, Linthorpe Beds and Sleepeezee gave me exceptional service and I would recommend them every day of the week.
Thanks
18 de setembro de 2024
Opinião espontânea
Resposta da Mattresses 365
Hi,
Thank you for sharing such a detailed and insightful review. We truly value your feedback and are pleased to hear about your experience with Mattresses365, Linthorpe Beds, and Sleepeezee. We're glad that you found our pricing competitive and that the free delivery and mattress disposal added to the overall value of your purchase.
It’s unfortunate that the first mattress had a slight defect, but as you noted, sometimes these things happen. What’s most important to us is ensuring that any issues are handled swiftly and efficiently, and we’re glad that our team responded promptly, even during the busy bank holiday period. Keeping you informed throughout the process and coordinating the replacement was our priority, and we’re thrilled that the second mattress arrived in perfect condition.
Your kind words about our customer service, attention to detail, and regular communication truly mean a lot to us. We're happy we could turn the situation around and provide you with the high-quality product and service you deserve. Thank you for your recommendation, and if you ever need anything in the future, we’re always here to help.
Enjoy your new mattress!
Thank you,
Kiran @ Mattresses 365
Resposta da Mattresses 365
Hi Jennie,
Thank you for your wonderful review! We're thrilled to hear that you're enjoying the deep, well-sprung comfort of your Deepsleep mattress and finding it to be great value for money. Your satisfaction is our top priority, and it's fantastic to know we're meeting your expectations. If you have any more feedback or need assistance, feel free to reach out. Sleep well!
Thank you,
Kiran @ Mattresses 365
Ordering system very easy
Ordering system very easy
Beautiful mattress
Great delivery
3 de setembro de 2024
Resposta da Mattresses 365
Thank you so much for your kind review! We're thrilled to hear that you found the ordering process easy and are happy with your new mattress. It's also great to know that the delivery went smoothly. We appreciate your support and hope you enjoy many restful nights on your beautiful new mattress!
Thank you,
Kiran @ Mattresses 365
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.