Mavis Tire - Fogelsville Opiniões 18

Johnny the manager provides great customer service . I’ve been going to this location on and off for 15 years. The off years were terrible service because of their manager at the time. Now it has a team starting with manager Johnny where customer service is forefront . He goes above and beyond and that is the reason I’m back . That’s all a customer wants “ good service” . Johnny is honest and communicates well. Great teamwork here.

Johnny, manager, and entire staff were courteous and explained, in laymen's terms, what should be done to my vehicle to help me understand.
Gave me choices and the work was done efficiently and quickly.

Friendly service with great communication as always.

Steve and his team are great, and super helpful. I’m happy I landed at this shop. I highly recommend them for all your car needs. Thank you Steve.

Fixed my tire issue

Manager was very helpful and accommodating.

Stephane was very helpful, courteous and competent.

Mavis is my “Go to” tire shop. Their employees are knowledgeable and polite, and it’s great service at a great price!

Was in fast and out fast

Very reliable and work with you to get job done

I made an appointment for Tuesday, at the Fogelsville store, show up for my appointment & they tell me no one is there to inspect my car, and someone should have called me. No big deal, I rescheduled my appointment for this morning. I show up for my appointment & again am told that no one is there to do this and I again did not receive a phone call. Is it really that difficult to make a phone call if someone calls off? As someone who works in customer service, saying “oh there’s nothing I can do” after not even taking steps to notify a customer they can’t get their car inspected isn’t acceptable. It was only once my boyfriend asked if she could get us in at a different Mavis, that she even seemed to want to fix the issue that could have been avoided with a phone call.
We then went to the trexlertown location where they fixed fogelsvilles wrong & got my car inspected in a decently timely fashion under the circumstances.

No matter when I use the Fogelsville Mavis location I get excellent service. The guys working there are total gentlemen and I am never disappointed with my car repairs or tires. I highly recommend them.

My appt. was scheduled at 8am the first appt of the day. It took 40 minutes before putting my truck in the garage. I watched the mechanic eat a sandwich and drink OJ. And walk around before he even looked at my truck. Also had my daughters car in for inspection last year and they said she needed wiper blades , told me the same thing for my truck. And both times the wipers were replaced approx 2 weeks before the inspection ( on my daughters car and my truck) Seems like a scan and money maker for them.

The people at the Folgesville PA location are very helpful and friendly