Maxen Power is an excellent supplier and, moreover, a stable company. Unlike others like Octopus or Opus, which have faced difficulties and left their customers in a lurch, Maxen Power stands out. Whi... Ver mais
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Leia as opiniões dos outros
Equalspace Limited have received excellent service from Maxen Power in sorting out a new smart meter for us and so quickly. I only phoned this morning and they are fitting it on the 27th April which... Ver mais
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Haseeb paracha is delivered excellent customer service. He is always very helpful and curious. He goes extra miles whenever we require help. He is a truly great ambassador for his company.
A empresa respondeu
It was really difficult to get invoices. I asked for invoices from the support email address in the first instance without response. It was only after sending a message to 'complaints' with 'formal co... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Maxen Power is a distinguished name in the realm of commercial energy supply, specialising exclusively in serving the unique needs of businesses. Our unwavering commitment to excellence and professionalism sets us apart as a reliable energy partner for a diverse clientele, including micro and small to medium-sized enterprises, as well as corporate entities. At Maxen Power, our core mission is centered around prioritising our valued customers. We understand that the energy landscape can be complex, and that's why we offer tailored, flexible, and cost-effective gas and electricity solutions that are precisely crafted to meet your specific requirements. What sets us apart is our dedicated team of industry experts who are readily available to address your inquiries and provide guidance. We take great pride in consistently exceeding expectations, going the extra mile to ensure that your business has the power it needs to thrive. When it comes to connecting your business to a reliable and cost-effective energy supply, Maxen Power is your steadfast partner, always here to support your success. With us, you can trust in a partnership built on professionalism, flexibility, affordability, and a commitment to putting your business's energy needs first. Experience the difference with Maxen Power – your preferred choice in commercial energy solutions. Thanks for visiting our page.
Informações de contacto
Olympic House, 28-42 Clements Road, Ilford, Essex, , IG1 1BA, London, Reino Unido
- 0207-9-303030
- support@maxenpower.com
- maxenpower.com
4,5
Excelente
5 mil opiniões
Respondeu a 99% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
was very helpfull and cler
16 de abril de 2026
Opinião espontânea
Been with Maxen power for a while now
Been with Maxen power for a while now, very helpful
16 de abril de 2026
Opinião espontânea
Great company
16 de abril de 2026
Opinião espontânea
I just spoke with Tia who for Maxim…
I just spoke with Tia who for Maxim power about a service I needed in my property fortunately she was very kind. Tried her. Best to help me solve the problem out and provide the best service. Thank you once again.
16 de abril de 2026
Opinião espontânea
It was nice and I just transferred to…
It was nice and I just transferred to max and power which I faced no difficulties
2 de abril de 2026
Opinião espontânea
Resposta da Maxen Power
Dear Akinsanya Kolade Joshua,
We are so glad to hear everything went smoothly with the transfer! We try to keep the process as simple as possible, so I am happy that was your experience. Thanks for choosing Maxen Power!
Best regards,
Team @ Maxen
We have been with Maxen power for over…
We have been with Maxen power for over 3 year and they’re really good and Tia helped us a lot with our renewal contract. Thank you
16 de abril de 2026
Opinião espontânea
Resposta da Maxen Power
Dear Bekes Gulli,
It means a lot to the whole team to have been looking after you for over three years now. Our support representative is a star when it comes to renewals, and she will be so happy to hear that her help made a difference for you. We’ll keep working hard to make sure the next year is just as smooth. Thanks for the support!
Best regards,
Team @ Maxen
I am very satisfied by your services…
I am very satisfied by your services and all your efforts
Pinky Nankani
16 de abril de 2026
Opinião espontânea
Resposta da Maxen Power
Dear Reviewer,
Thank you for your kind words! We are happy to hear that you are satisfied with our service. Positive reviews like yours always keep us energised to keep providing the best service for all our customers
Best regards,
Team @ Maxen
Terrible company
Dealt with Ethan, was nothing but hassle and one of the worst suppliers i have ever been with wouldn't recommend them to my worst enemy.
16 de abril de 2026
Opinião espontânea
Resposta da Maxen Power
Hi,
I am very sorry to hear that you were not satisfied with our service. This is not the standard of service that we strive to provide, and I feel bad about this. I have raised this as a priority for our team to investigate this and address your concerns as soon as possible. Our support representative will be getting in touch with you to offer you assistance regarding your concerns. We would like a chance to improve and make things right for you!
Best regards,
Ansel
Thank you since have start using them I…
Thank you since have start using them I pay less bill. Thanks you. Ali was very helpful
16 de abril de 2026
Opinião espontânea
Resposta da Maxen Power
Hi,
We are so glad to know that you are happy with our assistance. Our support representative will be glad to know that his help was appreciated. Your satisfaction is our top priority, and we will always be here to help.
Best regards,
Team @ Maxen
Customer service
I have been with maxen power for last 3 years and customer service is very good also I had phone call today from them to offer me a better deal for next year to secure I’m not paying extra for next year and Lawrence from customer service was very helpful thank you from Autentico
15 de abril de 2026
Opinião espontânea
Resposta da Maxen Power
Hi,
Three years is a long time, and we really appreciate the loyalty from everyone over at Autentico. I am glad our support representative reached out and offered your assistance. We are always here to help whenever you need us.
Best regards,
Team @ Maxen
Difficult
It was really difficult to get invoices. I asked for invoices from the support email address in the first instance without response. It was only after sending a message to 'complaints' with 'formal complaint' as the subject in the email that I got a response.
14 de abril de 2026
Opinião espontânea
Resposta da Maxen Power
Dear Reviewer,
I am really sorry that you felt the need to leave the negative review for us. We always strive to provide the best service, and it makes me sad that you are not satisfied. I want to help you, and as soon as I received your review, I conducted an internal investigation. There might have been a delay in processing your request as we like to be thorough while handling verification processes, and I apologise for that. As soon as we received a confirmation, we processed your request. I would still make sure your account manager calls you and addresses any concerns that you may have.
If you still have any unresolved concerns, please write us at escalations@maxenpower.com so we can discuss this further and work toward a resolution. Your satisfaction is important to us, and we appreciate the chance to improve.
Best regards,
Ansel
mr hassan the best man on maxen power
15 de abril de 2026
Opinião espontânea
Resposta da Maxen Power
Hi,
It means a lot that you took the time to highlight our support representative’s efforts. He is a key part of what we do here, and hearing that he hit the mark for you is exactly what we like to see. If you need any assistance in the future, we will always be here to help.
Best regards,
Team @ Maxen
Good customer servise .specialy account…
Good customer servise .specialy account manager helped me too much.thanks
15 de abril de 2026
Opinião espontânea
Resposta da Maxen Power
Hi,
We are really pleased that your account manager was able to take the weight off your shoulders. Having that direct support makes a world of difference for a business. We are glad to have you with us!
Best regards,
Team @ Maxen
It's was very good it's good in…
It's was very good it's good in business move and switch suppliers it's was great
15 de abril de 2026
Opinião espontânea
Resposta da Maxen Power
Hi,
Moving a business is stressful enough, so I am really glad we could make the energy switch one less thing for you to worry about. Should you need any assistance in the future, we will always be here to help.
Best regards,
Team @ Maxen
I have had good service so far from…
I have had good service so far from Amazon Power, would recommend agent Laurence.
15 de abril de 2026
Opinião espontânea
Resposta da Maxen Power
Dear Stevie,
Thank you for taking the time to leave a positive review. We always strive to provide the best service for all our customers, and if you need any assistance in the future, we are always here to help.
Best regards,
Team @ Maxen
Haseeb paracha is a great ambassador for his company.
Haseeb paracha is delivered excellent customer service. He is always very helpful and curious. He goes extra miles whenever we require help.
He is a truly great ambassador for his company.
15 de abril de 2026
Opinião espontânea
Resposta da Maxen Power
Hi,
We appreciate you taking the time to leave a 5-star review! We always aim for that 'extra mile' service, and it is great to know our support representative delivered exactly that. All the best and thanks for the support!
Best regards,
Team @ Maxen
I made a switch for the electricity…
I made a switch for the electricity supply to Maxen power and everything was really smooth. Komal has been great in supporting us during all the process. I highly recommend it.
Thanks
15 de abril de 2026
Opinião espontânea
Resposta da Maxen Power
Hi,
It means a lot to know you would highly recommend us after your experience. Our support representative will be so happy to hear that her help made a difference during the transition. We are looking forward to looking after your electricity supply from here on out.
Best regards,
Team @ Maxen
Aina was very helpful though out call …
Aina was very helpful though out call which i was happy with keep up the good work
15 de abril de 2026
Opinião espontânea
Resposta da Maxen Power
Hi,
It means a lot to hear that you are satisfied with our service. We are pleased our support representative could get everything sorted for you during the call. So happy to have you with us, and we will always be here to help.
Best regards,
Team @ Maxen
Resposta da Maxen Power
Dear John Hamilton,
That is so good to hear! We are really pleased you are happy with the service so far. We try to keep everything running as smoothly as possible for our customers, so it is a win to know we have hit the mark for you. Should you need any assistance in the future, we will always be here to help.
Best regards,
Team @ Maxen
Resposta da Maxen Power
Hi,
Thank you so much for the kind words! We love hearing that we have hit the mark for you. Knowing that you would highly recommend us is the best reward the team could ask for. If you need any assistance in the future, we will always be here to help.
Best regards,
Team @ Maxen
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