Mayahenrys Opiniões 

1210
•
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I just received my jewelry set , and it is absolutely beautiful! The quality is amazing and it looks exactly like the photo. I’m so happy with my purchase, especially for such a reasonable price. It w... Ver mais

Classificada 5 em 5 estrelas

When you recieve your order exactly as ordered it is a day of quiet celebration. The photographed items led to great expectations. The items came carefully packaged reflecting the care and pride Ma... Ver mais

Classificada 1 em 5 estrelas

Very sketchy deal. If you Google Earth the Business address 1309 Coffeen Avenue STE 1200 Sheridan, Wyoming 82801, you will see a very drab looking one-story wood frame bldg that looks more deserted... Ver mais

Classificada 5 em 5 estrelas

Fast shipping. Quality is outstanding. I had bought a new gold bracelet in my local jewelry store and laying them side by side you can't tell the difference. I was skeptical about buying but this... Ver mais

Informações sobre a empresa

Escrito pela empresa

Maya & Henry Jewelers is an online jewelry retailer offering beautiful, affordable pieces for everyday wear, special occasions, and meaningful gifts. As we enter the final chapter of our journey, we’re holding a closing-out sale with up to 80% off as we work toward selling our remaining jewelry inventory. It’s our way of giving customers one last opportunity to enjoy our pieces at special prices. We’re grateful to every customer who has supported us over the years and trusted us to be part of their special moments. 💛 Our team remains committed to providing a friendly shopping experience and helpful customer support throughout our closing sale. If you need any assistance, please feel free to email us at support@mayahenrys.com. We’re always happy to help!


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 55% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(1210)

973 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

A happy lady

I ordered a watch with a brown band and a set of two necklaces with the letter A.
I am very happy with what I received.
I thank you!

13 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

They really had some beautiful…

They really had some beautiful jewelry.I really love wearing the jewelry I have bought. There was little glitch with an order never got the merchandise I ordered a gold ring and a bracelet but never received it. Other wise the jewelry was very nice and so was Maya and Henry.Have a great retirement after all those years. Thank you, Denice

12 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Embarrassed

"Thank you for following up". Is Maya & Hentry NOT EMBARRASSED!?
I am somewhat surprised that, after my detailed response, you have chosen simply to increase the proposed refund from $168.85 to $253.28 without addressing any of the substantive concerns I raised.
This is not a matter of whether I will accept a 30% refund.
I have raised concerns about the repeated “going out of business” advertising (falst advertisement), the representations made about the jewellery, and the fact that the advertised closing date of December 2025 has passed while the business continues to advertise in the same manner in 2026.
There is also the very real issue of the consequences to customers who purchased these items believing the representations made in your advertising.
Ordered jewellery intended to give it as meaningful gifts to family, friends and colleagues for occasions including baptisms, confirmations, weddings, engagements, Bar and Bat Mitzvahs and birthdays. To discover afterwards that items may be materially different from what was represented is not simply a question of receiving an inexpensive product. It is deeply embarrassing and upsetting to have promised quality gifts in good faith that may turn out to be of little or no value.
There are further issues that cannot simply be dismissed by offering a percentage refund, including items being sent that were not ordered, orders being incorrectly fulfilled, and items that were paid for but never received.
The contrast is particularly striking when one considers inexpensive marketplaces such as Temu. Whatever one's opinion of such marketplaces, a customer generally understands that they are purchasing inexpensive imported merchandise. The serious concern here is that Maya & Henry's advertising creates an entirely different impression regarding the nature, authenticity, value and circumstances of the jewellery being sold.
The repeated “closing down” narrative and the resulting sense of urgency are also matters I have specifically asked you to address.
Your latest response does not address any of these issues.
I therefore decline the $253.28 offer.
I am willing to consider a serious and substantive resolution—one substantive enough to properly recognise not only the financial losses involved, but also the consequences and embarrassment caused by  purchases made in good faith and intended given these items in reliance upon the representations made by your company.
If Maya & Henry wishes to resolve this matter, I am willing to consider a serious and substantive response. Otherwise, I will determine the appropriate next steps independently.
Please do not send another standard percentage-refund offer without addressing the matters raised in my correspondence.
And, given the circumstances, I must say that the closing statement, “We love your feedback!”, is particularly difficult to reconcile with the serious concerns I have raised.
Respectfully submitted.

12 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Had a wrong size and Maya and Henry…

Had a wrong size and Maya and Henry immediately took care of the issue kind considerate couple and I am very grateful to them for all of their patients with me having wrong order 😑 sincerely Elizabeth Lennon

12 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

You follow through

You follow through. You answer emails right away and you pieces are very nice. I have given out to family friends and strangers. It has encouraged and changed their lives. Thank you

11 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

The ring that brought back a smile that change everything in my marriage

While have looking for right ring to put on beautiful wife a came across ms Maya &henry website I took a little to look deep into the offers I seen but in today world you have to be very careful so I found a perfect ring for my wife of sevens and I purchased the ring set it brought so much joy into our life and marriage for it TRUELY is the little things that count the most her smile lit up the room we where in so TRUELY I thank ms Maya & Henry for my finding them to be God sent blessing for my beautiful wife and I I am planning to make another purchase soon.

8 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Wake up America

I am only going to talk about Maya and Henry Jewelry one more time because sooo many people did not seem to believe me. I cannot believe that some people are so STUPID and NIEVE!! THIS. All you have to do is put your jewelry up to a magnet. If it is real gold it will not stick to the magnet. Also maybe you people who are so over joked with the jewelry should try reading all about Maya and Henry. Go to AI and ask them who these people really are. They will tell you and direct you to their website. Well guess what. No. One there is no Henry. The name is Maya Henry. She is around 26 yrs old a ND she is a fa.ous model in London. So there are not old and retired. and there is no 2 of them there is just Maya Henry. Thank God even tho their ad is still ongoing they were shut down awhile ago. You cannot place any orders. Why their boring lieing ads are still running, I do not know.So there you have it and I tried to tell you all along. I would like to Thank all the people who all along totally agreed with me. Sheila

8 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Product Design and Customer Service

All the pieces I received are beautifully crafted and obviously made with great care. They are truly unique and stunning. I will be sharing them with my family. Workmanship with quality is an important skill that is leaving us. These pieces will be heirlooms.

27 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

An online experience I will never forget

What a wonderful delight to be able to experience the opportunity to purchase some beautiful jewelry for my lovely Mother. I can honestly say that I wish I had known about Maya& Henry before their going out of business notice.

4 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

The jewery came today i wasent happy as…

The jewery came today i wasent happy as it isent real gold its gold plated so be aware if ure buying off this website its a con i even got a free chain cause they are so cheap

8 de agosto de 2026
Opinião espontânea
logótipo da Mayahenrys

Resposta da Mayahenrys

Hey, Richy! We’re sorry to hear you were disappointed with your jewelry. If you have any concerns about your order or the materials, please feel free to email us at support@mayahenrys.com with your order details. We’ll be happy to look into it and help however we can. 😊

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