We had an issue with our dryer and Maziak sent an engineer straight away. Although the issue could not be solved we had a hire dryer installed immediately whilst awaiting a new machine. Great servi... Ver mais
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We had to install a new compressor as our existing unit developed a fault and the replacement parts were on a long lead time. Paul Stanton organised a temporary replacement air compressor in a matter... Ver mais
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We recently had to have a New Compressor installed as our existing unit had come to the end of its life after 20yrs. Unfortunately the new unit failed after 10 days due to a major fault in the motor.... Ver mais
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This si the first time we signed a service contract with Maziah. When the service was requested nothing happened. I have to chase for a response and was told parts are ordered cannot give a date. The... Ver mais
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Informações sobre a empresa
- Reparação de compressores de ar
- Distribuidor de compressores de ar
- Fornecedor de gás industrial
- Empreiteiro mecânico
- Fornecedor de tubos
- Fornecedor de ferramentas pneumáticas
Sobre Maziak Compressor Services Ltd
Escrito pela empresa
We've been around a long time!
Established back in 1958, Maziak have been supplying customers with compressed air solutions for more than 60 years. We are industry experts with plenty of product knowledge to help you find the right systems for your applications.
We can help you from concept to a fully piped in system, with several maintenance and servicing options post installation. We've also got an enormous amount of experience in helping customers take advantage of the benefits of onsite nitrogen generation.
If you need short-term or flexible compressed air options, we also offer new and used equipment rental. A Maziak audit on your existing equipment could uncover savings and process improvements. case studies Our vision is to deliver an unbeatable experience as your partner of choice, adding value to your operation, however big or small your requirement. So whatever your compressed air or nitrogen needs, give us a call to see how we might help.
Informações de contacto
Unit 1, Finedon Road Industrial Estate, NN8 4HN, Wellingborough, Reino Unido
- 01933 222000
- enquiries@maziak.co.uk
- maziak.co.uk
4,5
Excelente
136 opiniões
Pede aos clientes que escrevam opiniões
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Respondeu a 100% das suas opiniões negativas
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Booking in for the service was an…
Booking in for the service was an arduous process. The technician was very competent
15 de maio de 2023
Resposta da Maziak Compressor Services Ltd
Thank you for your review Haydn. Please accept our apologies for the delays you experienced, however due to us not stocking the parts your machine required for it's service we could not issue as date straight away. However the parts arrived into our warehouse and the Service team contacted you immediately and booked this in for the next day as they were aware of your urgency.
Great service
Great service, always on time and courteous. Engineer is very knowledgeable and discusses the work to be carried out.
24 de abril de 2023
Resposta da Maziak Compressor Services Ltd
Thank you for your wonderful review Bill.
Resposta da Maziak Compressor Services Ltd
Thank you for your review Ian.
always on time and good work
27 de março de 2023
Resposta da Maziak Compressor Services Ltd
Thank you for your review Andrew.
GOOD SERVICE
21 de março de 2023
Resposta da Maziak Compressor Services Ltd
Thank you Martyn for your review.
Confidence in Maziak's knowlege of our system
Confidence in Maziak's knowlege of our system, Good price, smooth paperwork and installation process, no hassle.
23 de março de 2023
Resposta da Maziak Compressor Services Ltd
Thank you for your great review Ambrose.
great job very methodical and friendly.
27 de fevereiro de 2023
Resposta da Maziak Compressor Services Ltd
Great review, thanks Dylan.
Matt Howard the go to guy to get things…
Matt Howard the go to guy to get things done.
15 de março de 2023
Resposta da Maziak Compressor Services Ltd
Thank you Steve, I will give Matt your great review!
very helpful
very knowledgeable and very keen to find all the leaks on site
highly recomended
2 de março de 2023
Resposta da Maziak Compressor Services Ltd
Thank you for your review Chris, I will ensure the engineer is advised of your comments.
Service Engineer was very professional…
Service Engineer was very professional and capable.
13 de fevereiro de 2023
Resposta da Maziak Compressor Services Ltd
Thank you for your Feedback John, I will pass your wonderful comments onto our engineer.
the engineer was helpful and organized…
the engineer was helpful and organized and also was on time , Very good service all round .
20 de fevereiro de 2023
Resposta da Maziak Compressor Services Ltd
Thank you for your great review Jason.
1st Service of the year
1st Service of the year, and as i have come to expect, first class job, arrived on time and no dramas.
27 de janeiro de 2023
Resposta da Maziak Compressor Services Ltd
Thanks for a great review Tony.
Professional service engineers
Professional service engineers, clear communication.
31 de janeiro de 2023
Resposta da Maziak Compressor Services Ltd
Thank you for your review Martin.
Poor service
Lack of notification of site visits despite 48 hours notice required and still trying to charge.
High turnover of staff means regular change of contact.
Poor customer service around breakdowns and aggressive management despite having Gold Contract.
5 de dezembro de 2022
Resposta da Maziak Compressor Services Ltd
We welcome all feedback and see negative reviews as an opportunity for improvement, however in this instance we feel this review has been left unfairly for the following reasons.
1. Lack of notification – We had notified the site of our visit more than 48 hrs before the visit. Your site engineer went off sick and did not communicate to anyone else he had confirmed our visit. We have email confirmation of this.
2. High turnover of staff – A single sales person had been looking after your site for two years, he then took an internal sales role where he still supported RWE. A new person replaced the external role. This is not a high turnover in staff.
3. Poor customer service around breakdowns – The last visit the site had was on the 15th of August 2022, we attended the site the same day and identified the issue which you were not charged for as per your service agreement. A part was required which was ordered on the 16th of August once we had authorization, and fitted on the 25th of August when it arrived. I don’t see this as poor customer service.
4. Why has it been five months between our last visit in August 2022 , immediately after which the review invitation was sent, and today when the negative review was received. This seems a little unusual.
We are very happy to discuss this further with a meeting should you wish to.
quick and efficient response
21 de dezembro de 2022
Resposta da Maziak Compressor Services Ltd
Thank you for your review we appreciate the feedback
engineer turned up quickly and resolved…
engineer turned up quickly and resolved issue, however could not get a message answer on the emergency phone line
30 de novembro de 2022
Resposta da Maziak Compressor Services Ltd
Thank you for your great review Alan and we apologise for the issues you had calling for an emergency visit. If you phone our main line out of hours, you will be directed to our voicemail after 3 rings which then provides you with the emergency call out phone number. Once again, please accept our apologies for they inconvenience this may have caused.
guys we brilliant fitted the equipment…
guys we brilliant fitted the equipment with great efficiency and left the area very clean and tidy and all pipe work very neat
24 de novembro de 2022
Resposta da Maziak Compressor Services Ltd
Thank you for your review, we look forward to working with you again as it has been a pleasure.
Excellent Service Received.
We recently had to have a New Compressor installed as our existing unit had come to the end of its life after 20yrs.
Unfortunately the new unit failed after 10 days due to a major fault in the motor. Maziak very quickly found us a replacement and lent us a Diesel Unit to keep us running until it was fitted.
27 de outubro de 2022
Resposta da Maziak Compressor Services Ltd
Thank you for your great review, Richard. Maziak will always help in all circumstances.
gets on with the job in hand and if i…
gets on with the job in hand and if i have problem they soon come and sort it out
22 de setembro de 2022
Resposta da Maziak Compressor Services Ltd
Thank you for your review, Arthur.
very knowledgeable engineer
very knowledgeable engineer, clean, tidy worker.
took time to inform us how the new unit was working, and what we needed to do.
24 de outubro de 2022
Resposta da Maziak Compressor Services Ltd
Thank you for your great review John.
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