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My experience with MBG Card and Mr. Abhinav Dubey has been very disappointing. Dont Work With This Company

Before payment, several commitments and assurances were made, and the services were presented very positively. However, after making the payment, communication became extremely difficult. Customer care numbers were either unavailable or not responding, and there was no satisfactory response from employees or on official communication groups.

As a customer, I expected timely support and updates, but unfortunately, I did not receive the level of service that was promised. Based on my personal experience, I would advise prospective customers to conduct thorough research and seek clear written commitments before engaging in business with MBG Card.

**Very Poor Experience with MBG**

After attending the webinar conducted by **Mr. Abhinav Dubey**, I was convinced to enrol in the course and paid **₹32,000 upfront**.

Unfortunately, my experience after enrolment has been extremely disappointing. Getting the services for which I have **already paid** has become a **big challenge**.

Every time I need assistance, I have to raise a ticket. After that, there may or may not be a call from the team, and there is no clear ownership or timely resolution of the issue.

I was also provided a **ZIP file containing creatives for an entire year**, but the file does not open. Despite raising the issue, I have not been able to get proper assistance to access or use the creatives.

There is also a website-related issue. MBG initially developed one website, which was later discontinued. They subsequently developed a **new website**, and I now need to add new photographs and make updates to it. However, getting assistance for even these basic updates has been extremely difficult.

My concern is not about asking for anything extra. **I am simply asking for the services that I have already paid for and was promised.**

A customer should not have to repeatedly raise tickets and chase the service provider for basic support after making an upfront payment of ₹32,000.

I sincerely hope MBG takes this feedback seriously, improves its customer support and provides proper assistance to existing customers instead of leaving them to figure things out on their own.

**Extremely disappointing experience so far.**

My experience with MBG Card has been extremely disappointing. The services and commitments made at the time of purchase were not delivered as promised. After payment, getting proper support and resolution became a major challenge.

I have repeatedly followed up regarding the issue, but instead of resolving the matter properly, committed service has not been provided.I do NOT need the MBG Card service anymore. I have clearly requested resolution, but my concern has not been satisfactorily addressed. I would strongly advise other customers to carefully verify every commitment in writing before making any payment. Based on my personal experience, I am extremely unhappy with the service, support, and accountability.
I am now considering taking appropriate legal action to recover my amount and address the failure to provide the services as committed.

third class service
piche hi pad jate hai sale '
inko kitna baar block kro bc new new numbwe se call krke hai
'ek number ke fraud hai main sach m preshan ho gya is cpamny se koin help kr do meri isko band kr do bxc

bilkul unprofessional log.... zero rating hoti to vo deta

photo share was part of commitment
Now they are telling ,as this is not written on invoice your subscription is stopped
Its about denying responsibility for commitment given by there employee .The person Utkarsh Jain ( CEO) says he is not sales person,so he can't help it

Now I found many people already fighting legal battle in consumer court

its alarm for all of us be careful before making payments

Quality of whatsapp integration with AI very poor. Instead of getting new customer, you will lose your existing customer. May be Mr. Avinav Dubey know the work but he is not going to do your job, he has hired lot of very juniors freshers inexperienced employees. They don't even know what is business, just learning AI and know how to chat over whatsapp. They will configure your account in a very substandard and unprofessional way, no customer will appreciate them.

These people dont give any proper response to the customer and after taking money these people always blame us(customer) that you dont know the process....but in reality these dont even trained us and doesn't not provide resolution to any problem..... seriously dont take there service at all.
Totally dissatisfied with there service......!!

9899976697
PUNIT SINGH

paid to mbg in may 26 , first 5 days excellent ,looked likecompany is ready for you ,groups created at fanatic speed for all kind of support ,after that every one disappeared ,no cal pick up ,no reply ,fraud company ,if anyone reading this - dont pay even a penny ,

My experience with MBG Card and Mr. Abhinav Dubey has been very disappointing.

Before payment, several commitments and assurances were made, and the services were presented very positively. However, after making the payment, communication became extremely difficult. Customer care numbers were either unavailable or not responding, and there was no satisfactory response from employees or on official communication groups.

As a customer, I expected timely support and updates, but unfortunately, I did not receive the level of service that was promised. Based on my personal experience, I would advise prospective customers to conduct thorough research and seek clear written commitments before engaging in business with MBG Card.

I hope the company improves its customer support and communication practices in the future.

Their staff is not qualified. They are not so technichal who understang the requirements of the user. Whatever the salesperson tells at the time of selling their product is a lie. They will not help you in growing the business because everything is video-based, and you only have to do it yourself, which they do not tell you at the time of selling their product. A traditional business owner can't understand and do all this bullshit. Be true to the customer by disclosing all the prerequisites to the customer.

I had initially paid for the in dec 2024 for a business which got acquired within 2to 3 days of signing up. I told them to refund the amount since no work had gotten started. They refused to refund. Ultimately, I started another business in April 2026, for which they said they will provide the services. But, their staff is inefficient and inept. They don't provide the scope of work at the start of the contract. They don't provide SEO based on the need of the business. They do some sort of a joke in the name of SEO. Their employees don't answer phone calls and whatsapp messages. And their customer care number has changed twice in the last 2 months. Looks like they are out to cheat people. Previously a recorded call with abhinav dubey’s (the owner )voice used to come to ask if there are any complaints. Now that has stopped. Not a trustworthy organisation at all. My website work is still pending since one dnd a half month. Their staff writes blogs which copy pasted from chat got or some AI software. That also had grammatical mistakes.they make you pay for 15 months of service, but, the reality is that even after 3 months, my business is yet to get launched online. Pl do not subscribe to their marketing package.

After initial challenges the team managed to resolve my issue

Very disappointing experience with MBG Card. I paid for the promised services, but the commitments made at the time of payment were not fulfilled. After collecting the amount, proper support and service delivery were missing. I faced repeated delays and poor communication. I request others to verify all details, commitments, and reviews carefully before making any payment.

Do NOT buy any product from this company. I paid 35,000+ for one year of service, but after 6 months had passed, I did not get the service I paid for. I emailed and spoke with their team members for a refund, but nobody entertained me. Fake and fraudulent company. Do not waste your hard-earned money.

Very Very bad experience none of team member is taking serious to the customer who paid a lot amount. Don't trust on this company.

HORRIBLE EXPERIENCE *********************************

I feel compelled to share my experience so other business owners do not fall into the same trap.

My engagement with @MBG Card has turned into one of the most disappointing and alarming service experiences I have ever faced. After making full payment, I expected professionalism, accountability, and timely delivery. Instead, what I encountered was a long chain of broken commitments, repeated handovers, and complete lack of ownership.

Here is the ground reality of my experience:

• Website still not ranking
• Website not opening properly on first attempt
• WhatsApp API not working
• Chatbot not functioning
• Google Business Profile suspended with no support
• No single responsible point of contact
• Every new person asks for the same details again
• Multiple assurances, but no one ever returns with a solution
• Weeks of follow-ups with zero progress

The most concerning part is the consistent pattern:
Someone calls → takes details → promises to revert → disappears.
This has happened repeatedly across departments, indicating a serious internal breakdown.

As a customer who trusted the company with my brand and digital presence, this experience has caused operational delays, business impact, and unnecessary stress. The level of non-responsiveness and lack of accountability is deeply concerning and raises serious questions about how the company is functioning.

I am sharing this publicly so that others can make informed decisions before engaging with @MBG Card. Transparency is important, and business owners deserve to know what they are stepping into.

If the company genuinely wishes to resolve this matter, I am still open to a constructive and accountable conversation — but the current experience speaks for itself.

My experience with MBG Card has been extremely alarming and deeply disappointing.

After making full payment, I expected professional service and timely delivery. Instead, I have faced a long list of unresolved issues, repeated delays, and a complete lack of accountability from the team.

Here is the reality of my experience:

• Website still not ranking
• Website not opening properly on first attempt
• WhatsApp API not working
• Chatbot not functioning
• Google Business Profile suspended with no support for reinstatement
• No single point of contact
• Every new team member asks for the same details again
• Assurances are given repeatedly, but no one ever returns with a solution
• Weeks of follow-ups with zero progress

The pattern has been the same throughout:
Someone calls → takes details → promises to revert → disappears.

After multiple elaboration sessions with different employees, not a single major deliverable has been completed. The internal coordination appears completely broken, and customers are left without support after payment.

This experience has caused operational delays, business impact, and unnecessary stress. I am sharing this review so that other business owners can make informed decisions before trusting this company with their time, money, and business reputation.

I hope this review helps others avoid the challenges I have faced.

I purchased the “MBG Ultimate Plan” from mbgcard.com on 11 April 2026 by paying ₹33,000.

Before payment, I was assured proper onboarding, service setup, and ongoing support. I completed the full onboarding process and submitted all required details, including business and GST information, on the same day.

However, as of 25 April 2026:
- No onboarding has been completed
- No service has been delivered
- The login credentials provided are not working
- No GST invoice has been issued
- The assigned team is not responding to calls or messages

I also have a call recording dated 25 April 2026 where their team confirmed that onboarding was still not completed.

Despite multiple follow-ups, there has been no progress or proper response.

I would strongly advise others to verify properly before making any advance payment for such services.