McConechys Opiniões 

515
•
TrustScore: 2.5 em 5

2,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Have used this garage for numerous years. Unfortunately the staff have changed and the service isn't the same. Even a simple MOT is debacle. If you booked a time for an MOT previously your car was... Ver mais

Classificada 5 em 5 estrelas

Had a problem with the gas alarms going off on my campervan and wasn't sure if it was the leisure batteries. The staff here where fantastic and where very thorough in making sure everything was safe... Ver mais

Classificada 1 em 5 estrelas

Shame on the guy at spiersbridge who made derisory comments to my 82 year old mother because she didn’t know what size her tyres were. If you’d had the intelligence to put her registration into your s... Ver mais

Classificada 5 em 5 estrelas

I've been using McConechys for a few years now. They've never let me down and have been very professional and accommodating. My Volvo is in excellent hands with them and they keep me informed when par... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Oficina de reparação automóvel
  2. Loja de peças automóveis
  3. Loja de pneus
  4. Serviço de motorista

Informação fornecida por diversas fontes externas

During the Covid-19 pandemic we've introduced a number of changes to our business. We've endeavoured to keep most of our branches open, but some have had to close, apologies if this has caused an inconvenience. In every open branch we have reduced staff numbers to ensure social distancing is adhered too, we have also closed public areas like waiting rooms. We're encouraging customers to book and pay online to reduce the amount of personal contact required in-branch. We are also prioritising emergency and essential service vehicles. With this in place turn around times might be affected, we might be slower to answer phone calls or deal with drive ins. These are difficult times for all of us and the team at McConechys are trying to hard to provide a service, we appreciate your understanding and patients when required. Scotland and North East England's leading independent supplier of tyres and high-quality automative products. You don't need a mechanic, you need a McConechy!


Informações de contacto

2,6

Mau

TrustScore: 2.5 em 5

515 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,6

Todas as opiniões

(515)

12 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Disappointed

Tyres weren't in stock when I called in at booked time slot despite ordering and paying for them in advance. No phone call to tell me of this beforehand.

14 de março de 2020
Opinião espontânea
logótipo da McConechys

Resposta da McConechys

That's frustrating for you and disappointing for us to read, our apologies. It can happen from time to time if a delivery is delayed, however someone should have called you. We'll send you a direct message to help us learn more.

Classificada 1 em 5 estrelas

Don't turn up 20 minutes before they…

Don't turn up 20 minutes before they close to get your tire changed, I mean it's supposed to be 'while you wait' not "come back tomorrow, we are closing soon", they were not even busy. I went to Kwik Fit against my better judgment, got there just 10 minutes before they were to close and not a problem, they changed it there and then. I guess they have won me back.

Edit: Nice try with the reply, but Kwik Fit were busy, 4 people in, you had staff standing around, waiting to go home.

12 de março de 2020
Opinião espontânea
logótipo da McConechys

Resposta da McConechys

Hello Lee, we're sorry to read your review. You can hopefully appreciate that it isn't always possible to deal with every drive-in right away, our branches can get very busy at times and while you might have thought they weren't busy we can assure you they were. It's good you were able to get your tyre fixed at a much quieter garage though.

Classificada 3 em 5 estrelas

Booked car in for 10.15

Booked car in for 10.15, work started an hour later.
Changed front tyres, should have been rear tyres, another delay.
Staff under pressure, not enough of them to cope with workload, mistakes being made.
Seemed to be a great deal of confusion, bookings mixed up, paperwork lost, tempers frayed !!

11 de março de 2020
Opinião espontânea
logótipo da McConechys

Resposta da McConechys

Thanks for taking the time to review Donald, and apologies you experienced a delay. Sometimes a team member is ill or has to take time off at short notice, we appreciate your patience.

Classificada 5 em 5 estrelas

Efficient service

Usual prompt, efficient, friendly service.

9 de março de 2020
Opinião espontânea
logótipo da McConechys

Resposta da McConechys

Thanks for leaving the review, delighted you had a good experience.

Classificada 1 em 5 estrelas

Online order failed to deliver

Ordered tyres online during the week to be fitted on the Saturday morning at my local McConechys to turn up and the tyres i ordered aren't there. Disappointing and will not use the online order service again. Guys in branch really apologetic and will call me when they speak to head office and get tyres in to fit hopefully next Saturday. 1 star is for the online order system as it did not deliver.

7 de março de 2020
Opinião espontânea
logótipo da McConechys

Resposta da McConechys

That is disappointing to hear Rachel, our apologies. We'll investigate to better understand why this happened. Thanks for reviewing.

Classificada 5 em 5 estrelas

Absolutely excellent service today

Absolutely excellent service today. Had a disaster with my tyre today and they were polite, courteous, efficient and ensured that I paid the smallest possible to get the repair done in quick time. Thanks to Jack and Matt - highly recommend.

4 de março de 2020
Opinião espontânea
logótipo da McConechys

Resposta da McConechys

Thanks for taking the time to leave a review Tanya, we're grateful.

Classificada 5 em 5 estrelas

Easy Tyres

Great price and Great Service.

Simply locate your tyre of choice to fit your car and an available fitting station location and time slot.

23 de fevereiro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

I have been dealing with this company for roughly 30 years and would go nowhere else, the staff in the Paisley branch are polite, cheery and always happy to help. You never feel as if you've been overcharged. The prices are very reasonable and the staff are incredibly quick to get through the busy workshop and you never feel like you're waiting for hours. Can't fault them. 5 stars🎉🎉

20 de fevereiro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

My Dad’s car wouldn’t start this…

My Dad’s car wouldn’t start this morning and he was needing to get on the road sharp, I phoned Kyle at McConechy’s for help - he had Daniel round in less than 10 minutes!! Talk about top service!! Huge thanks Kyle, Daniel + team.

19 de fevereiro de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

McConechys Thurso Branch.

Kyle and the team always work hard to get you served and back on the road again. Tyres fitted this afternoon in good time considering how busy they were. Always my first place to go for tyres exhausts etc.

17 de fevereiro de 2020
Opinião espontânea
logótipo da McConechys

Resposta da McConechys

We appreciate you taking the time to let us know Donnie, thank you.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais