I signed up on LifePoints on April 19, 2026, and successfully completed my profile. I did the first 10-point survey, answered all the quality check questions perfectly, and my account was ready.... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I signed up to LifePoints on April-13-2026, hoping to do surveys for money. After a week of grinding through the surveys and managing to collect 102 points, I went to check the gift card sect... Ver mais
A empresa respondeu
Non inviano più alcuna notifica via email per i nuovi sondaggi, obbligando l'utente a controllare manualmente la piattaforma. Tuttavia, una volta aperta la pagina, ci si ritrova davanti a una situazi... Ver mais
A empresa respondeu
Estafa de las grandes, solicitas la recompensa y te dicen que no cumpliste con lo establecido, no pierdas el.tiempo, kantar tendra noticias
A empresa respondeu
Informações sobre a empresa
Sobre LifePoints
Escrito pela empresa
Making money online starts NOW! Get rewarded for providing your thoughts on products and services you use on an everyday basis. It only takes a few minutes and it’s online so you can do it just about anywhere!
Sign-up is completely FREE!
SURVEYS
Complete surveys and get paid for sharing your feedback on products and brands we all know and love.
We will send you an email invitation when surveys that pay are available. Click on the link within your email to start a survey.
Log-in to your member account to view your available surveys.
Take care to provide thoughtful answers and make sure you complete the entire survey.
REWARDS
Raise your voice. Raise your rewards.
After each survey you will be rewarded with the advertised monetary amount. Your money is to be accumulated and can be redeemed for a variety of rewards e.g. airtime, gift cards, PayPal etc.
Informações de contacto
Reino Unido
- me.lifepointspanel.com
1,4
Muito mau
74 opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Estafa de las grandes
Estafa de las grandes, solicitas la recompensa y te dicen que no cumpliste con lo establecido, no pierdas el.tiempo, kantar tendra noticias
22 de abril de 2026
Opinião espontânea
Resposta da LifePoints
Hola Ignacio,
Lamentamos mucho que tengas esta percepción y sentimos que tu solicitud de recompensa no haya sido aprobada como esperabas. Para poder revisar tu caso en detalle y darte una explicación clara, te pedimos por favor que envíes un ticket a través de nuestro Centro de Ayuda. Nuestro equipo de soporte podrá verificar tu cuenta y ayudarte con más información sobre lo ocurrido.
Gracias por contactarnos, estamos aquí para ayudarte a resolverlo.
WTF Lifepoints
I signed up on LifePoints on April 19, 2026, and successfully completed my profile. I did the first 10-point survey, answered all the quality check questions perfectly, and my account was ready.
Then, 5 minutes later, I checked back and found my account was already banned before I could even start a real survey. WTF. To make it even more ridiculous, after they banned me, they actually sent me an email asking me to 'complete my profile.'
Because of the ban, I have no option to redeem anything and I'm not receiving any surveys anymore. Their automated security system is so stupid that it flags new users who haven't even done anything wrong.
If their system is this broken, I’m out. Account deleted. Looking for a better alternative.
19 de abril de 2026
Opinião espontânea
Resposta da LifePoints
Thank you for reaching out.
As mentioned earlier, please submit a request through our Help Center and include the reference “SITEREVIEW-TP”. This will help our support team locate your case and carry out a thorough review to assist you appropriately.
We value your patience and appreciate the chance to look into this matter further.
LifePoints, you are shameful!
I signed up to LifePoints on April-13-2026, hoping to do surveys for money. After a week of grinding through the surveys and managing to collect 102 points, I went to check the gift card section again today and found that EVERY SINGLE GIFT CARD HAS DISAPPEARED.
I can no longer access the rewards I have earned, as I am now being forced with a message: “Looks like you need to link a PayPal account…”.
This is a complete “SCAM” and a disgraceful data-mining method. The moment you have earned proper points, they change the rules to want access to your PayPal account. If you don’t link it, they practically rob you of your money and resources.
LifePoints is not a trustworthy company; they just want all your personal financial information. It is disgusting to be so shameless as to bait-and-switch new users.
Avoid LifePoints at all costs! Refrain from sacrificing either your peace of mind or your precious time for a company with absolutely no integrity.
19 de abril de 2026
Opinião espontânea
Resposta da LifePoints
Thank you for sharing your experience, and we’re sorry to hear about the frustration this situation has caused.
We’d like to reassure you that LifePoints is a legitimate platform, and there is no intention to remove or restrict access to rewards unfairly. In some cases, certain reward options, such as gift cards, may not be available until a PayPal account is linked, as part of account verification and security requirements.
To look into your specific case and help resolve this as quickly as possible, please raise a ticket through our Help Center and include the reference “SITEREVIEW-TP”. Our support team will review your account in detail and provide you with the appropriate assistance.
We appreciate your patience and the opportunity to clarify this matter.
Robotic Support & Fake Bans: My 1-year journey ended in a Scam by LifePoints
I am writing this to warn everyone: stay from LifePoints. They are very unprofessional and unfair.
As I was about to redeem my rewards the Gift Card section disappeared from my dashboard. I contacted support. Got a copy-paste message from Olivia. She said:
* My account is suspended for Quality Standards.
* She could not provide details about the suspension for security reasons.
This is a scam. I was loyal for, over a year. Suddenly did not pass their quality standards just as I was about to get paid. It's clear that LifePoints waits for users to accumulate points then bans them to avoid paying.
To everyone reading this: LifePoints is taking advantage of you for free market research. They sell your info to companies and then kick you out with no money. I wasted my time and effort on this company.
LifePoints is not a survey site; it's a data-harvesting scam. Don't trust them.
29 de março de 2026
Opinião espontânea
Resposta da LifePoints
Hello,
Thank you for your feedback. We’re very sorry to hear about your experience and understand how frustrating this situation must feel.
We would like to clarify that account suspensions are not related to the amount of points accumulated or attempts to redeem rewards. Suspensions occur only after a review process based on account activity, in line with our Terms & Conditions, to ensure a fair and secure environment for all members.
For security and integrity reasons, we are unable to disclose specific details of these reviews. However, please be assured that these decisions are not made arbitrarily or with the intention of withholding rewards.
We also want to reassure you that LifePoints does not sell personal data, and we take data privacy and member security very seriously.
If you would like us to review your case again, please contact us at support@lifepointsapp.com and include "SITEREVIEW-TP" in your message. and we will be happy to assist further.
Kind regards,
My experience with LifePoints has been disappointing
My experience with LifePoints has been extremely disappointing.
I completed over 30 surveys honestly and spent a significant amount of my valuable time on the platform. Over time, I accumulated approximately ₹2000 in rewards, which I had not yet redeemed. Without any prior warning, my account was suddenly suspended and all my earned points were forfeited. When I contacted support, I only received generic responses stating that I did not meet “quality standards,” with no specific explanation provided.
I have carefully reviewed the Terms & Conditions and, to the best of my understanding, I have not violated any rules. What makes this especially upsetting is that I genuinely relied on this as a small way to treat myself. I work full-time and also have family responsibilities, which makes it difficult to make ends meet. These rewards were something I had earned through my time and effort, and losing them without explanation feels extremely unfair. At the very least, I believe users should be allowed to redeem the points they have already earned. I used other survey channels like Swagbucks and Valued opinions, such a thing has never happened.
I would appreciate a proper review of my case and a fair resolution.
UPDATE: Following LifePoints’ public response, I raised a ticket with the reference “SITEREVIEW-TP” as requested.
My case was reviewed again by their Quality Team, but the decision was upheld without any specific explanation. I continue to receive the same generic response stating that I did not meet “quality standards,” with no transparency or evidence provided.
It is extremely disappointing that even after escalation, there is no accountability or willingness to offer a fair resolution. At the very least, users should be allowed to redeem the rewards they have already earned through their time and effort.
This experience has significantly impacted my trust in the platform.
25 de março de 2026
Opinião espontânea
Resposta da LifePoints
Hello,
Thank you for taking the time to share your experience with us. We’re truly sorry to hear how upsetting this situation has been for you, and we understand how disappointing it must feel to lose access to your account after investing your time and effort.
We want to assure you that we never take these decisions lightly. All account reviews, both the initial assessment and the second review, are conducted carefully and involve multiple teams to ensure fairness and consistency with our Terms & Conditions. While we understand that not being able to see the specific details can be frustrating, we are unable to share our security procedures.
We genuinely appreciate your past participation and the opinions you have shared with us over time. Even though we are unable to reverse the outcome of your case, please know that your feedback is taken seriously and will be shared internally so we can continue improving the member experience.
We wish you all the best moving forward.
The LifePoints Team,
Waste of time and energy
You have to fill out at least a couple dozen surveys before earning enough "points" for a $5.00 payout! Then after that, there are suddenly no more surveys available to you. Total waste of time.
13 de março de 2026
Opinião espontânea
Resposta da LifePoints
Hello,
Thank you for taking the time to share your experience. I’m really sorry to hear that you’ve felt upset, that’s never the experience we want for our members.
Survey availability can vary depending on your profile and the needs of our research partners, which can sometimes lead to quieter periods. I understand how disappointing that feels, especially when you’re close to redeeming your points.
If you’ve run into an issue, we’d genuinely like to look into it and make things right. Please reach out to our Help Center at support@lifepointsapp.com with your account details so our team can review your case directly and provide support. Please ensure mentioning "SITEREVIEW-TP".
Regards,
Ban without cause
Unfortunately, this website is a scam. After dealing with them for a year and a half, I had to change my email address because I changed my device. Afterwards, the website blocked me even though I hadn't made any mistakes and they didn't give me any convincing reason for the ban.
21 de março de 2026
Opinião espontânea
Resposta da LifePoints
We’re very sorry to hear that updating your email and device led to such a frustrating experience. We would like to have a team member manually review your account to clear up this misunderstanding. Please reach out to us by opening a helpdesk ticket and include the reference 'SITEREVIEW-TP' so we can prioritize your case and work on getting your access restored.
Una estafa absoluta
Una estafa, después de un motón de tiempo y esfuerzo invertido cuando ya había solicitado una recompensa por Pay pal me bloquean la cuenta y me dicen que no me pueden dar los motivos. No desperdicies tu tiempo con ellos. Es increíble como se pueden reir de la gente así. Espero que las marcas que supuestamente confian en ellos y los contratan sepan como funciona esta gente.
17 de março de 2026
Opinião espontânea
Resposta da LifePoints
Lamentamos mucho leer sobre tu experiencia y entendemos lo frustrante que debe haber sido, especialmente después del tiempo y esfuerzo que has invertido.
Nos gustaría investigar tu caso en detalle y brindarte una respuesta adecuada. Para ello, te pedimos por favor que contactes con nuestro equipo de soporte a través del Centro de Ayuda y cites la referencia SITEREVIEW-TP. De esta manera, podremos revisar tu situación a fondo y asistirte lo antes posible.
Agradecemos que hayas compartido tu opinión con nosotros.
Una gestione deludente, solo uno specchietto per le allodole
Non inviano più alcuna notifica via email per i nuovi sondaggi, obbligando l'utente a controllare manualmente la piattaforma. Tuttavia, una volta aperta la pagina, ci si ritrova davanti a una situazione paradossale: compaiono 4 o 5 sondaggi disponibili ma, cliccandoci sopra, il messaggio è sempre lo stesso: Ci dispiace, il sondaggio è stato chiuso.
È evidente che si tratti di uno specchietto per le allodole. Mi mancano soltanto 40 punti per raggiungere la soglia del buono Amazon e non appena riscatterò il mio premio, provvederò alla cancellazione immediata del mio profilo. Un comportamento davvero poco professionale.
16 de março de 2026
Opinião espontânea
Resposta da LifePoints
Grazie per aver condiviso le tue preoccupazioni. Per garantire una gestione efficiente del problema, ti preghiamo di inviare una richiesta di assistenza tramite il nostro Centro assistenza, includendo il riferimento "SITEREVIEW-TP". Questo aiuterà il nostro team di supporto a monitorare e risolvere il problema in modo più efficace. Ci scusiamo per l'inconveniente e ti ringraziamo per la pazienza.
A huge scam
Just been banned from this for apparently contravening the rules, but are not prepared to tell me why. That’s after building up enough points for a £25 reward. It feels like a big con so they can avoid paying out. Will be raising with Trading standards.
12 de março de 2026
Opinião espontânea
Resposta da LifePoints
Hi Paul,
Thank you for taking the time to share your experience. I’m really sorry to hear that you’ve felt frustrated, that’s never the experience we want for our members.
We want to clarify that LifePoints is a legitimate platform that operates with honesty and integrity and does not scam users.
Please contact our support team through the Help Center at support@lifepointsapp.com quoting "SITEREVIEW-TP" and include any relevant details so we can look into the matter more closely.
Your feedback is important to us, and we take concerns like this seriously.
ESTAFA con mayúsculas
ESTAFA con mayúsculas. Una vez que haces un montón de encuestas y perdiendo un tiempo importante para conseguir 5€ por paypal a lis cuatro días te devuelven los puntos diciendo que estas bloqueado. Se quedan con las encuestas realizadas y con tu dinero. Estafa.
11 de março de 2026
Opinião espontânea
Resposta da LifePoints
Hola Francisco,
Gracias por tomarse el tiempo de compartir su experiencia. Lamentamos mucho que se haya sentido frustrado; esa nunca es la experiencia que queremos para nuestros miembros.
Queremos aclarar que LifePoints es una plataforma legítima y gratuita que opera con honestidad e integridad, y no engaña a sus usuarios.
Nos gustaría investigar su situación más de cerca. Por favor, comuníquese con nuestro Centro de Ayuda en support@lifepointsapp.com, haciendo referencia a “SITEREVIEW-TP,” e incluya los detalles de su cuenta para que nuestro equipo pueda revisar su caso a fondo y ofrecerle la claridad y el apoyo que necesita.
Saludos,
Lasciate perdere,una volta funzionava…
Lasciate perdere,una volta funzionava benissimo ma adesso e peggiorata molto pensate che oggi non mi arriva neanche un sondaggio,e per non parlare dell' assistenza che lascia a desiderare,non mi rispondono neanche!!
4 de março de 2026
Opinião espontânea
Resposta da LifePoints
Ci dispiace che la tua recente esperienza non sia stata all'altezza degli standard che ti aspetti da noi. Vogliamo assicurarci che le tue preoccupazioni vengano affrontate in modo adeguato. Ti preghiamo di contattarci aprendo un ticket all'helpdesk in modo che un membro del nostro team possa esaminare personalmente il tuo account e segnalare la mancanza di sondaggi che stai riscontrando.
Keine Auszahlung der Belohnung
Ich wurde von dieser Seite AUSGESCHLOSSEN ohne Begründung. Ich wollte eine Belohnung abholen und fragte nach und diese wurde mit geschlossen und nicht mehr ausgezahlt. Hier fühle ich mich verarscht und daher kann ich nur vor diesem Anbieter waren.
3 de março de 2026
Opinião espontânea
Resposta da LifePoints
Es tut uns sehr leid, dass Ihnen dadurch Unannehmlichkeiten entstanden sind und sich dies negativ auf Ihren Prämienantrag ausgewirkt hat. Unsere Sicherheitssysteme sind zwar darauf ausgelegt, die Integrität unserer Forschung zu schützen, dennoch möchten wir sicherstellen, dass jeder Fall fair behandelt wird.
Bitte wenden Sie sich an unser Team, indem Sie ein Support-Ticket eröffnen und die Referenz „SITEREVIEW-TP“ angeben. So kann ein Mitarbeiter Ihr Konto manuell überprüfen und Ihnen weitere Informationen zu Ihren Prämien und Ihrem Status geben.
Enttäuscht!
Nach längerer Aktivität, wo auch die Prämien gezahlt wurden, gab es zuletzt Probleme mit dem Einlösen. Meine Nachfrage bei LifePoints führte dazu, dass mir gekündigt wurde. Zwar wurde etwas von möglichem Widerspruch erwähnt, aber auch auf Nachfrage gab es keinen Link dazu. Auch, wenn es nur 5.- € sind - ich bin enttäuscht!
15 de janeiro de 2026
Opinião espontânea
Resposta da LifePoints
Es tut uns leid, von Ihren jüngsten Erfahrungen zu hören, und wir verstehen, wie enttäuschend das sein muss, insbesondere nachdem Sie in der Vergangenheit ein aktives Mitglied waren und erfolgreich Prämien erhalten haben.
Wir möchten Ihren Fall gerne genauer prüfen. Bitte erstellen Sie ein Ticket in unserem Hilfecenter und geben Sie in Ihrer Nachricht die Referenz „SITEREVIEW-TP“ an. So kann unser Team Ihr Konto finden und die Situation gründlich untersuchen, einschließlich des von Ihnen erwähnten Einspruchsverfahrens.
Sobald Ihre Anfrage bei uns eingegangen ist, stellen wir sicher, dass Ihr Fall ordnungsgemäß geprüft wird.
Un grande bluff.
Un grande bluff.
Arrivata a 10 euro chiedo ricarica PayPal, ma mi scollegano l'account dal panel.
Allora chiedo buono amazon, e mi dicono che non è possibile riscuotere il premio.
Mi chiedo perché non chiudano, visto che non possono pagare nessuno.
Approfittano della miseria in cui versa la gente negli ultimi anni.
Se fossimo benestanti, di certo non ci suderemmo dei buoni facendo sondaggi.
Da denunciare al codacons.
15 de fevereiro de 2026
Opinião espontânea
Resposta da LifePoints
Bonjour,
Nous sommes désolés d’apprendre votre expérience et comprenons à quel point cette situation peut être frustrante.
Veuillez noter que les demandes de récompense ne peuvent être traitées que lorsque le compte est pleinement actif et conforme à nos Conditions générales. Dans certains cas, si une activité irrégulière ou un non-respect des règles est détecté, le compte peut être restreint, ce qui peut empêcher l’échange des récompenses.
Nous tenons à vous assurer que nous effectuons bien les paiements lorsque toutes les conditions sont respectées. Nous aimerions sincèrement avoir l’opportunité d’examiner votre situation en détail. Pourriez-vous soumettre un ticket à notre service client ? Lors de votre demande, merci d’indiquer « SITEREVIEW-TP » dans l’objet afin que nous puissions l’identifier rapidement et l’escalader pour examen.
Merci.
Scammers
Scammers, ban you for no reason and refuse to pay out the surveys you earnt. Avoid
EDIT: They are trying to claim I left a review on the "wrong" site and they threaten to "flag" my review.
Note reviews on Google Play saying EXACTLY the same things, and with the SAME logo as I have reported, search playstore: com.kantarprofiles.lifepoints
13 de fevereiro de 2026
Opinião espontânea
Resposta da LifePoints
Hi there,
We’re really sorry to hear about your experience, and we take feedback like this very seriously.
First and foremost, we want to assure you that we are absolutely not trying to scam anyone or ban accounts without reason. Account suspensions only happen when our system detects activity that may violate our Terms & Conditions (for example, duplicate accounts, inconsistent survey responses, or other irregular activity). That said, we understand how frustrating it can feel if this happens unexpectedly.
Regarding your review, we are not attempting to “flag” or threaten you. Our intention is only to clarify situations where there may be confusion between different apps or platforms with similar names or branding. We respect your right to share your experience.
We would genuinely like the opportunity to look into your case in detail and review your account specifically. Could you please submit a ticket to our customer support team? When submitting your ticket, please add “SITEREVIEW-TP” to the subject line so I can notice it right away and ensure it’s escalated for review.
We’re here to help and would appreciate the chance to investigate this properly for you.
Can't sign-in to my account for past…
Can't sign-in to my account for past three months.
I can't sign-in to my lifepoints account. Despite constant complaints on their contact page still no solution provided. I cant still sign-in to my account and access surveys. This problem persists for past three months and despite constant complaints they can't provide a solution.
23 de janeiro de 2026
Opinião espontânea
Resposta da LifePoints
Hi John,
We’re very sorry to hear that you’ve been unable to sign in to your account.
When login issues occur, we have some troubleshooting steps that can often help resolve the problem. However, since your issue has persisted for several months, we’d like to review your account in detail. Could you please submit a ticket to our customer support team? When submitting your ticket, please add “SITEREVIEW-TP” to the subject line so I can notice it right away and ensure it’s escalated for review.
Thank you for your patience.
They stop giving you surveys when you get close to cashing out.
I've been using them for years and it seems the last 6 months have been terrible. Every time I get close to cashing out like within 50 points, every available survey disappears for about a week or more preventing me from cashing out.
I could have a full dashboard of surveys around 20+ and get to where I need just a few points to cashout and BOOM every survey is gone, or the available surveys screen me out until there is nothing left.
And if j do manage to get enough points to cashout the surveys dry up for weeks.
I used to cashout every single day for $5 for years. Now it's just bad and not worth the time anymore.
22 de janeiro de 2026
Opinião espontânea
Resposta da LifePoints
Hello,
Thank you for taking the time to share your experience. We’re really sorry to hear how frustrating this has been for you, especially after being a long-time member who previously had such consistent success cashing out.
We want to be very clear that surveys are not intentionally removed or restricted when a member is close to redeeming rewards. Survey availability is influenced by multiple factors, including demographic matching, advertiser demand, and real-time screening criteria set by our partners, which can unfortunately lead to periods where surveys appear to dry up or result in screen-outs. That said, we completely understand how discouraging this feels, particularly when your experience has changed so drastically compared to previous years.
We truly appreciate your loyalty and the honest feedback about how the platform has felt over the last several months. Your experience matters to us, and we don’t want to overlook the possibility that something else may be affecting your account.
That said, I would like to make sure your case has been properly reviewed. Please submit a new ticket through our Help Centre and include “SITEREVIEW-TP” in the subject line, along with the email address linked to your account, so I can personally ensure it’s looked into again.
Thank you again for bringing this to our attention. We hope to have the opportunity to review this further and improve your experience.
Kontosperrung
Grundlos wurde mein Konto gesperrt als ich eine Einlösung meiner Punkte (15 Euro) veranlasst habe. Der Kontakt mit dem Service-Center verlief offensichtlich KI-gesteuert und ergebnislos.
14 de janeiro de 2026
Opinião espontânea
Resposta da LifePoints
Wir bedauern sehr, dass Sie diese frustrierende Erfahrung gemacht haben.
Bitte seien Sie versichert, dass LifePoints eine seriöse Forschungscommunity ist und wir Anliegen rund um Konten sehr ernst nehmen. Wir würden der Sache gerne weiter nachgehen und klären, was genau passiert ist.
Bitte wenden Sie sich an unser Help Center und geben Sie den Code **„SITEREVIEW‑TP“** an. Fügen Sie außerdem Ihre Kontodaten hinzu, damit unser Team Ihren Fall gründlich prüfen und Ihnen die Unterstützung bieten kann, die Sie verdienen.
negeren privacy regels
Beloven altijd te antwoorden ,
en vertellen op deze site dat ze het doen ,
maar zij NEGEREN de klanten en ANTWOORDEN NIET !
Reeds drie OPENSTAANDE requests .
PERSOONLIJKE DATA WORDT DOORGEGEVEN AAN ENQUETE BEDRIJVEN
2 de janeiro de 2026
Opinião espontânea
Resposta da LifePoints
Dank u wel dat u de tijd heeft genomen om uw zorgen te delen. Het spijt ons oprecht om te horen hoe frustrerend deze situatie voor u is geweest. We begrijpen heel goed dat het vervelend is wanneer u op een reactie wacht.
We willen u geruststellen dat uw verzoeken inmiddels zijn bekeken en dat wij u al een inhoudelijke reactie hebben gestuurd. U ontvangt (of heeft inmiddels ontvangen) een e-mail vanaf hetzelfde e-mailadres dat onze privacy- en gegevensbeschermingszaken afhandelt. Wij vragen u vriendelijk om deze e-mail even af te wachten en ook uw spam- of ongewenste e-mailmap te controleren.
Wij nemen de bescherming van persoonlijke gegevens en de communicatie met onze leden zeer serieus en waarderen uw geduld terwijl wij deze verzoeken zorgvuldig en volgens de geldende regelgeving afhandelen. Mocht u onze e-mail niet terugvinden, dan kunt u gerust reageren op de bestaande correspondentie, zodat wij u verder kunnen helpen.
Dank u wel dat u dit onder onze aandacht heeft gebracht.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.