Over the last few weeks I have needed a number of different changes made, system updates and help from the mealzo support team. Andrew has been quick and efficient and super helpful in every instance... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great app to use, quick and easy ordering. Plus live tracking of your order with times. Never have many issues with it or the shops that use it. Although there was one case recently where the shop had... Ver mais
A empresa respondeu
Had a bit of trouble ordering from a local take away. Franklin was super helpful and sorted the problem quickly and efficiently. 👌
A empresa respondeu
I had Bruce helping me get a refund from a store that was too far away from my location, he got things sorted and got me a refund! Was so helpful and kept me updated throughout the process! Can’t than... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.
Informações de contacto
Pavilion 6, 321 Springhill Pkwy, Baillieston, G69 6GA, Glasgow , Reino Unido
- info@mealzo.co.uk
- mealzo.co.uk
4,9
Excelente
901 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Mealzo
Hi Robbie,
Thanks for your feedback! It's great to hear things worked out well for you.
We appreciate your support and can't wait to see you back for another great experience🧡
Brian was Outstanding he resolved my…
Brian was Outstanding he resolved my issue straight away
8 de junho de 2026
Opinião espontânea
Resposta da Mealzo
Hi Mandi,
Thanks for sharing your experience. We're pleased everything was sorted without delay.
We appreciate your support🧡
Had a really lovely experience with the…
Had a really lovely experience with the customer service agent called Brian. He was super helpful and so lovely
6 de junho de 2026
Opinião espontânea
Resposta da Mealzo
Hi Bethany,
Thank you for taking the time to leave a review.
We're delighted to hear you had such a positive experience, and we really appreciate your kind feedback. We look forward to seeing your next order with us soon✨
Had some items missing from my order
Had some items missing from my order. Spoke to Peter from customer services who sorted out a refund before I’d even finished my meal! It helps to show photos of what you received and have your order number ready. Have to say that even before the refund the food was cheaper than from a competing food app. Customer services very easy to access. No hesitation to use Mealzo again. Thanks!
3 de junho de 2026
Opinião espontânea
Resposta da Mealzo
Hi Janine,
Thank you for your lovely review. We're delighted you had a positive experience and found great value with Mealzo. Thanks for choosing us, and we hope to see you again soon!
Peter was amazing with dealing with my…
Peter was amazing with dealing with my refund request within seconds!
3 de junho de 2026
Opinião espontânea
Resposta da Mealzo
Hello,
Thank you for your review. We're glad getting everything sorted was quick and hassle-free.
We appreciate you choosing Mealzo!🙏🏻
Peter couldn’t be more helpful tonight…
Peter couldn’t be more helpful tonight streamlining my order issue thanks again
2 de junho de 2026
Opinião espontânea
Resposta da Mealzo
Hi there👋🏻
Thank you for your review. It's great to hear your evening was able to get back on track smoothly. Thanks for choosing Mealzo!✨
Brian reacted very quickly when I told…
Brian reacted very quickly when I told him we had not received one of the items we ordered. He has arranged a refund. Many thanks for that.
1st time we have used the takeaway ordering system.
30 de maio de 2026
Opinião espontânea
Resposta da Mealzo
Hi Helen,
Great to hear the issue was sorted quickly and your refund was processed smoothly.
How was the rest of your experience with the ordering process? We’d love to make your next one even better.
Hope to see you again soon🧡
Brian the agent
Brian the agent was a pleasure to deal with on a technical query
31 de maio de 2026
Opinião espontânea
Resposta da Mealzo
Hi Scott,
Great to hear the technical query was resolved smoothly and the experience felt easy.
Thanks for leaving a review and hope to see you order again soon.✨
Brian was so helpful in resolving my…
Brian was so helpful in resolving my delivery query
30 de maio de 2026
Opinião espontânea
Resposta da Mealzo
Hi Shona,
Great to hear the delivery query was sorted quickly and everything worked out smoothly for you.
Hope you enjoyed your meal✨
Great Customer service by Peter
Great Customer service by Peter. He is phenomenal. Acted quickly and professionally
29 de maio de 2026
Opinião espontânea
Resposta da Mealzo
Hi Hamad,
Appreciate you sharing this. Great to hear everything was dealt with promptly and left you with a positive experience.
Looking forward to your next order✨
I was helped with someone called arron…
I was helped with someone called arron who was very helpful
26 de maio de 2026
Opinião espontânea
Resposta da Mealzo
Hi Sandra,
Thanks for your review! We’re really glad you had a positive experience with us✨
Hope to see you again on your next order!
Peter was very helpful and gave the…
Peter was very helpful and gave the information I needed
26 de maio de 2026
Opinião espontânea
Resposta da Mealzo
Hi Demi, thank you for your review!
We’re happy to hear everything was clear and helpful during your experience with us.
Thanks for choosing Mealzo!🧡
Resposta da Mealzo
Hello Josh, thanks so much!
Glad to hear Mealzo is your top choice in Felixstowe.
Hope your next order is just as spot on🙏🏻
Brian was very very helpful
Brian was very very helpful! Really appreciated his help
24 de maio de 2026
Opinião espontânea
Resposta da Mealzo
Hi Abbie👋🏻
We’re really glad you had such a positive experience and got the support you needed. Appreciate you taking the time to share this with us✨
Didn’t receive a confirmation email…
Didn’t receive a confirmation email from the resultant for my order so did an online chat. Spoke with Franklin who helped effortlessly to confirm my order had been placed and confirmed delivery time. Thank you!
24 de maio de 2026
Opinião espontânea
Resposta da Mealzo
Hi there, thanks for sharing your experience!
Glad everything was quickly confirmed and your order was sorted smoothly.
Hope your food arrived right on time and you enjoyed your meal🧡
Excellent service from franklin
23 de maio de 2026
Opinião espontânea
Resposta da Mealzo
Hi Allan, thanks for the lovely review!
We really appreciate your support and hope to see you ordering again soon✨
Peter was great at dealing with my query
20 de maio de 2026
Opinião espontânea
Resposta da Mealzo
Hello👋🏻
We really appreciate the feedback! Happy to hear everything was sorted quickly for you and the experience was a positive one from start to finish.
Thanks for choosing Mealzo🧡
Good experience with Peter
Good experience with Peter, he sorted out my issue and got my order refunded. Thanks
15 de maio de 2026
Opinião espontânea
Resposta da Mealzo
Hi Jason,
We're so glad everything got sorted smoothly.
Thanks for taking the time to share your feedback🧡
Resposta da Mealzo
Hi Elana,
We’re so happy you had a good experience✨
Thank you for the lovely feedback!
Excellent service
I would like to thank Franklin for his prompt response & excellent service regarding my query today. Much appreciated!
9 de maio de 2026
Opinião espontânea
Resposta da Mealzo
Hi Heather,
That’s wonderful to hear! So glad we could make your experience smooth and helpful.
We’re already looking forward to your next order with us✨
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.