Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I genuinely will never go anywhere else for anything medispa offer. All the staff are friendly, professional and so knowledgeable. There is never any rush to get you out and they manage expectations r... Ver mais

Classificada 5 em 5 estrelas

Called Medi-Spa to come out and repair and service our 10-year old Canadian Spa Co. swim spa. Tim and his mate worked tirelessly long into the evening replacing a couple of pumps and giving our spa a... Ver mais

Classificada 5 em 5 estrelas

Would highly recommend Medi-Spa Bought a second hand hot tub basically not much more than the shell, Tim done a fantastic job rebuilding it back to working order, ordering all the parts, and arranged... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

The experience began promisingly with a very courteous and friendly technician. Although he arrived without an extension lead, I gladly supplied one. He started the servicing, but was interrupted by a... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Reparação de banheiras de hidromassagem
  2. Loja de banheiras de hidromassagem

Escrito pela empresa

We are a family run Hot Tub & SwimSpa business based in Sussex, serving clients across the UK, Our fully trained engineers provide a high standard of customer service tailored to your specific needs ensuring your continued satisfaction and peace of mind. Whether you are searching for a new spa, service, repair or relocation our team will take you through each process one step at a time to assure your experience a smooth and satisfying. Proud members of Checkatrade


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

41 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I genuinely will never go anywhere else…

I genuinely will never go anywhere else for anything medispa offer. All the staff are friendly, professional and so knowledgeable. There is never any rush to get you out and they manage expectations really well. Ive never felt rushed or pushed into anything they really are there to make you feel amazing in your own skin and that is what they do!

13 de abril de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

The experience began promisingly with a…

The experience began promisingly with a very courteous and friendly technician. Although he arrived without an extension lead, I gladly supplied one. He started the servicing, but was interrupted by a sudden downpour and had to leave. I completely understood and appreciated the prompt return the following week, though the pump had unfortunately failed by then. A new pump was ordered and installed late Tuesday afternoon. However, I ended up filling the tub myself as the engineer's late arrival meant it wasn't his responsibility. Despite reaching out through calls and emails for the completion of the service, I received no response. I was left to manage cleaning the filter and shocking the hot tub on my own. I paid for a premium service that fell short of the promised experience.

19 de dezembro de 2025
Opinião espontânea
logótipo da Medi-Spa

Resposta da Medi-Spa

Dear Melissa,

We appreciate your feedback, however we can not find any details under your name that you are a customer of ours, we also have received no emails from you. Please contact us at info@medi-spa.co.uk to discuss further

Classificada 5 em 5 estrelas

Efficient, helpful and really friendly

We used MS a couple of times now for both repairs and servicing. They're always really quick to respond, do a great job and their pricing is very reasonable. I'd highly recommend and will continue using them all the time we have our hot tub

27 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience

Fantastic experience and quality of work every time. Staff is very knowledgeable and experienced practitioners. You can rely on Barbara’s advice and trust her judgement.

3 de dezembro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Service was not completed

Service was not completed.
Started well, lad that came was very polite and friendly, didn't have an extension lead, so had to provide one.
Started serviced and the heavens opened, so had to go... totally understand. came back following week, but pump had packed up. Ordered new pump and fitting was done late afternoon on Tuesday. I was left too fill the tub as engineer arrived late and wasn't part of his job. Called and emailed next day for the service to be completed and have been completely blanked. No call back, have had to turn hot tub on and clean filter and shock tub myself. Paid for a gold service that I did not get

8 de outubro de 2024
Opinião espontânea
logótipo da Medi-Spa

Resposta da Medi-Spa

Thank you for your review.

To go further into you concerns the filters were cleaned on the day of the service and handed to you to store inside. You asked our engineer not to fill the spa up on the day of the service, due to the fact that you didn't want it to be filled until the pump was installed. Our engineer was advised you would fill the spa up yourself.

We have emailed you this information and we are more than happy to return to check over any issues you may feel you have.

Classificada 5 em 5 estrelas

Highly Recommend

I have used medi-spa for a few years now. General servicing and replacement pumps. They are a fantastic company. Always very knowledgable and polite. Very reasonably priced as well. We recently had Gary come for a Spring start up and he really went the extra mile for a flat fee. Highly recommend.

9 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Tim and his team turned up on time, despite having over a 3hr trip! The team were really helpful and professional from the get go. Tim took the time to explain the workings of the hot tub and the chemicals.
They connected the hot tub and had it up and running within the hour. All the packaging removed and disposed off prior to their departure.
I would highly recommend Tim and his team 5 star service, Thank you

26 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Best service for Hot-Tubs

I had my recently (this summer) purchased Spa serviced my Kyle from Medi-Spa today. It was amazing - Kyle was so knowledgable about the product and answered all my questions about what he was doing and why, and also provided many tips on what to do and what not to do as a new spa owner. Very professional - my spa looks amazing again - I will definitely use Medi-Spa and Kyle again

1 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

They go above and beyond for customer satisfaction

I found this company online. Tim was exceptionally helpful in giving me options of whether to repair existing hot tub or get a new one. Him and his team are a credit to this company and go above and beyond to make sure the job is done well which other companies wouldn’t do. I’d highly recommend MediSpa to anyone looking for a good quality hot tub with people they can trust to install it! Thanks again!

15 de julho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Would highly recommend Medi-Spa

Would highly recommend Medi-Spa
Bought a second hand hot tub basically not much more than the shell, Tim done a fantastic job rebuilding it back to working order, ordering all the parts, and arranged for the crane lift over the house, very knowledgeable professional, trustworthy and reliable. Always on the end of the phone to answer any questions. For any hot tub maintenance or installation Tim’s the man. Thank you Tim and Donna

13 de julho de 2022
Opinião espontânea
logótipo da Medi-Spa

Resposta da Medi-Spa

Dear Shelley,

Thank you so much for your lovely feedback. We are very pleased that you are now able to enjoy your hot tub, it was great meeting you.
Best wishes
The team at Medi-Spa

Classificada 5 em 5 estrelas

The best colour I’ve had on my hair...

Without a doubt the best colour I’ve had on my hair. Mimosa and Ellie did an amazing job of my highlights and toner. The staff here are very warm and they made me feel so special. The salon is beautiful and so calm. Looking forward to my next treatment here!

24 de fevereiro de 2022
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais