Medialarm Opiniões 

103
•
TrustScore: 3 em 5

2,9

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Very pushy sales people on the phone. Pushed my mum who has Parkinson's into giving her card details. I then had to cancel her card to stop them taking any money. When I rang them they denied makin... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Salesman was very pushy told my mother that as she was on her pension she could afford this service what's £7.00 a week to save your life was one of the comments,talked her into giving bank details to... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

So far it appears to be an excellent device with very helpful Tech Support. Only slight criticism is that a couple of early teething problems could have been avoided if the instruction booklet made cl... Ver mais

Classificada 5 em 5 estrelas

Mum had a fall and broke & dislocated her hip - was on the floor for over 4 hours before she was able to call for help. Six weeks later, she now wears a monitired Medialarm constantly and yes, there... Ver mais

Informações sobre a empresa

  1. Saúde e medicina

Escrito pela empresa

We are an Australian, family-owned business, with a proven track record providing outstanding customer service to our valued clients for more than a decade. We are proud to supply our clients with medical alert devices that support them to maintain their independence and live their lives to the fullest. Our promise is to provide our customers with the highest quality medical alarms on the market and comprehensive technical support, to give you and your family peace of mind in the knowledge your loved ones are safe.


Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

103 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,9

Todas as opiniões

(103)

0 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Ease of mind

The Medialarm was purchased for a close friend utilising the NDIA, having the medi alarm has eased my mind regarding any Falls that my friend is susceptible too. We have had a couple of false alarms where the medi alarm was moved in a jerking downward motion, I might add, my friend has chosen the wrist band attachment, seeing he has a pacemaker and the lanyard is not appropriate. I'd rather the sensitivity of the device than not.
If I have any concern is the recharging of the device daily, good thing is if you forget to recharge the Medi Alarm it sends a message saying the battery requires charging.

1 de agosto de 2022
Classificada 5 em 5 estrelas

I highly recommend MediAlarm

I inherited an alarm and was pleasantly surprised by the excellent knowledgeable service l received from Medialarm when l wanted to take over the unit for myself. The people I spoke with were extremely helpful and arranged quick deliveries for the accessories I needed.
I can highly recommend this company

28 de julho de 2022
Classificada 4 em 5 estrelas

Peace of mind

Brilliant solution for helping my husband reliably take his multiple medications in the correct amount & at the right times each day. Very easy to set up. Unfortunately he has also developed rapidly progressing dementia, so the big green 'PRESS' button which is used to open the whole device, not the dispensing window, has caused some ongoing confusion. I keep it locked, but believe it would be more appropriate to have a prominent label on the dispensing window....& the locking 'key' is really short-stemmed & a bit awkward to use. Overall, well worth the $ investment

23 de julho de 2022
Classificada 5 em 5 estrelas

Urgent purchase of Medialarm

Received Medialarm quickly as it was urgent to get it working for my Mum. My niece has set it up and says it is working very well.
Accidentally paid for Medialarm twice but was rectified efficiently.
Thank you.
Diane Liley.

11 de julho de 2022
Classificada 5 em 5 estrelas

Great support

The product was sent by post promptly and Dad has found it easy to use. When we accidentally set the alarm off the support we received was very quick and very patient!

9 de julho de 2022
Classificada 4 em 5 estrelas

Very impressed with this device

Very impressed with this device.
I found it easy to get it organised for use. The elderly gentleman wearing it finds any technology difficult so it will be interesting to see how effective it will be if and when he needs to contact us or has a fall. We have tested it and we were pleased with how it works.

5 de julho de 2022
Classificada 3 em 5 estrelas

Whilst communication prior to delivery…

Whilst communication prior to delivery was prompt as was delivery my request for an answer as to why certain features advertised on this device where not on there sent a week ago has yet to be replied to

4 de julho de 2022
logótipo da Medialarm

Resposta da Medialarm

Hi Christeen, you can always reach us on 1300 665 322, please call when you can. Sincere apologies if we may have missed your email.

Classificada 4 em 5 estrelas

So far so good

So far it appears to be an excellent device with very helpful Tech Support. Only slight criticism is that a couple of early teething problems could have been avoided if the instruction booklet made clear reference to the possible options for the device. e.g options for sequential sending of SMS alerts.

27 de junho de 2022
Classificada 5 em 5 estrelas

Recently purchased auto pill dispenser

Recently purchased auto pill dispenser. It has been fantastic for my 95 year old mother. No more confusion. Easy to use and has removed the stress of whether she has taken the right meds at the right time.

13 de junho de 2022
Classificada 5 em 5 estrelas

Great machine

Arrived quickly. Very easy to set up. Perfect for elderly mum with memory issues.

6 de junho de 2022
Classificada 1 em 5 estrelas

Too big and bulky

Too big and bulky. Quite heavy. Not at all suitable for me.

17 de abril de 2022
logótipo da Medialarm

Resposta da Medialarm

Sorry to hear that. We have a 14 day money back guarantee where we can refund the full amount.

Classificada 3 em 5 estrelas

Great product but shipping service…

Great product but shipping service could be better. Australia post not the fastest unfortunately. I paid for express shipping only for the product to be delivered a week later. Might as well not have paid extra for express and waited longer for normal shipping. Heaps of other couriers out there, kindly look for a better one that can actually do express shipping (e.g DHL)

12 de abril de 2022

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