Medi Alarm 247 Opiniões 

75
•
TrustScore: 4 em 5

4,1

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I was promised a wrist alarm when I purchased this but was sent Medallion type until the wrist one became available. I have phoned and told the beginning of August did not materialise, phoned agai... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The professionalism he was polite, very knowledgeable of the product very nice man his name was Connor Dave Millward

Classificada 5 em 5 estrelas

Jack the guy who helped me to get sorted did a great job he listened was kind and funny as well If there were more like him working for you I bet yourd have more orders than you already have his a gre... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I couldn’t be happier with this medical wrist alarm watch! It gives me (and my family) peace of mind knowing help is just a button press away. The watch is lightweight, comfortable, and looks just lik... Ver mais

Informações sobre a empresa

  1. Serviço de emergência médica
  2. Fornecedor de equipamento médico
  3. Fornecedor de GPS

Escrito pela empresa

MediAlarm 247 provides monitored GPS safety devices for adults and lone workers across the UK. Our range includes GPS safety watches and personal alarm pendants with features such as SOS calling, accurate location tracking, fall detection, two-way voice communication and health and wellbeing monitoring. When an alarm is activated, the wearer can speak directly through their device to our friendly, trained UK-based monitoring team. Support is available 24 hours a day, 365 days a year, helping customers feel safer and giving their families greater peace of mind. Our promise is simple: compassionate support whenever you need us, delivered with respect, dignity and confidentiality. Safety. Independence. Peace of mind.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

75 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 76% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(75)

53 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Outstanding Service from MediAlarm247

I recently signed up with MediAlarm247 for a personal alarm service, and I couldn’t be more impressed. From start to finish, the whole process was smooth, professional, and reassuring.

The ordering was simple, and the team made everything incredibly easy to understand. The device itself arrived quickly, was easy to set up, and most importantly it just works. It gives real peace of mind knowing that help is just the press of a button away, especially for elderly family members or anyone living alone.

What really stood out was the personal touch. The customer service team were brilliant, friendly, helpful, and clearly passionate about what they do. It’s not often you feel genuinely looked after by a company these days, but MediAlarm247 delivered on that in every way.

I wouldn’t hesitate to recommend them to anyone looking for a dependable, caring, and affordable emergency alarm solution. Truly 5-star service

15 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐ MediAlarm 247 – A Lifesaver for Our Family

We signed up with MediAlarm 247 for my elderly grandmother, and it’s been one of the best decisions we’ve made for her safety and our peace of mind. The setup was quick and straightforward, and the team was incredibly helpful in answering our questions.

What really stands out is the fast response time – we had one minor fall incident, and the support team was on the line with her in seconds. It gave us such reassurance knowing she’s never alone and help is always there if needed.

Highly recommend MediAlarm 247 for anyone looking after an elderly loved one. It’s more than just a device – it’s peace of mind for the whole family.

28 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

recently purchased the MediAlarm247…

recently purchased the MediAlarm247 personal SOS alarm for my elderly mother, and it has been a game-changer. The device was incredibly easy to set up, and the instructions were clear and straightforward. 

What truly sets MediAlarm247 apart is their outstanding customer service. From the moment we placed the order, the team was attentive and responsive, ensuring that we had all the information we needed. 

The SOS button provides both my mother and our family with a sense of security, knowing that help is just a button press away. The fall detection feature adds an extra layer of safety, which is invaluable. 

I highly recommend MediAlarm247 to anyone looking for a reliable and user-friendly emergency alert system for their loved ones.

8 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Highly Recomended

We have been using medialarm247 for 2 years now and they have been amazing. my husband has had 2 accidents, both times we were thankful for the device. i cant recommend them enough. Thank you MediAlarm247.

1 de abril de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Saleswoman pressurised my mother into…

Saleswoman pressurised my mother into signing up and giving over her bank details. Mum tried to object and said she wanted to discuss with us first but the woman just spoke over her. Afterwards mum very upset. Said she felt quite scared. I’m absolutely disgusted that a firm purporting to provide support for elderly, vulnerable people would employ such tactics. Also curious as to how they obtained her details right after she had been referred by our local care services for a care line. Local authorities have confirmed they do not work with this company.

20 de maio de 2025
Opinião espontânea
logótipo da Medi Alarm 247

Resposta da Medi Alarm 247

Hi Vanessa,

We’re truly sorry to hear about your mother’s experience and the upset this has caused her.

Rest assured, we conduct regular compliance checks to ensure our agents follow the correct process. If we have any reason to believe a customer may have an illness or be vulnerable, our team asks multiple questions to confirm they are happy with the product and making the decision themselves.

Our process typically takes around five weeks from initial contact through to the exchange of goods and payment. During this time, we send several letters, along with direct debit instructions. This ensures transparency and helps us safeguard vulnerable customers.

At MediAlarm247, we do not want to miss sell to anyone.

Please feel free to contact us if you would like to discuss this any further.

Kind regards,
The MediAlarm247 Team

Classificada 1 em 5 estrelas

dodgy Direct Debit

This company sets up direct debits for people with dementia and who do not have full access to their bank account details - not very legal I think.

13 de maio de 2025
Opinião espontânea
logótipo da Medi Alarm 247

Resposta da Medi Alarm 247

Hi Andrew,

We’re sorry to read your concerns and want to be clear, we would never knowingly set up a Direct Debit for someone without their full understanding and agreement, and certainly not for a person who does not have the capacity to give informed consent.

We conduct regular compliance checks to ensure our agents follow the correct process. If we have any reason to believe a customer may have an illness or be vulnerable, our team asks multiple questions to confirm they are happy with the product and making the decision themselves.

Our process typically takes around five weeks from initial contact through to the exchange of goods and payment. During this time, we send several letters, along with direct debit instructions. This ensures transparency and helps us safeguard vulnerable customers.

If a Direct Debit has been set up and the customer wishes to cancel, the Direct Debit Guarantee ensures they can receive a full refund immediately. Our lines are open Monday-Friday, 9am-5pm, and if we miss a call, we will always call back promptly.

Again, we can only sincerely apologise on behalf of MediAlarm247.

Kind regards,
The MediAlarm247 Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais