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Rob Taylor was excellent to work with and he explained everything in detail. Excellent gentleman to work with.

Robert Taylor was amazing and extremely helpful! He helped me out out of a Medicare advantage nightmare. Thank you for all your help!

Robert Taylor was most helpful in finding a more affordable insurance coverage for me. He was very through and explained everything to me. Could not have been more courteous to me and I will keep his advice. Very patient in explaining the policy to me. Thank you very much.

This isn't the company that I intended to call, but you might say that Divine Intervention must've been in play. Robert was so helpful and informative and I believe he saved me from making a costly error. I would highly recommend Robert, and in fact, I am calling someone right now that might benefit from his guidance.

I talked to several providers and a half dozen agents and David Volkert was awesome. Very clear and helpful in explaining my options and patient in answering questions. I spoke to him several times with follow-up questions and he was always wonderful to work with.

Great Experience
I had a good experience with Mutual of Omaha customer service representative David Volkert. He was very knowledgeable and patient in going over difference options. Highly recommend.

Because I didn't want to have the robot calls, I was told he couldn't help me.

I usually find dealing with insurance agents and issues about as pleasant as having a root canal. Robert Taylor may have changed my outlook on the whole industry. I had run into what seemed like an insurmountable obstacle with getting part D coverage, and he promptly called me, put us on a conference call with Medicare...and.. like magic, I now have part D coverage. I do not know how he got past what I had found to be a stone wall, but I am pleasantly surprised...and extremely grateful.

Robert Taylor was our agent. He spent much time trying to help us find a more affordable plan than we are in. Unfortunately nothing worked out at this time due to meds my husband and I both take. We will revisit this with Mr Taylor in the future. His patience and effort meant so much!

Very informative and responsive to questions.

Robert Taylor was very professional and courteous. He took the time to explain everything and any questions I had, he explained themin an easy to understand manner. He is truly an asset to your company and should be acknowledged for same. I would highly recommend him to anyone needing Medicare.

Demi Leonard was amazing, easyto talk to and very helpful in finding the best supplemental policy for me.

I enjoyed working with Robert very much. He answered all of my Medicare Part B Supplement plan questions and has an excellent "bedside manner". He made a stressful experience much better. I recommend him to others who need help with Medicare.

Sherri was extremely pleasant to speak with , very knowledgeable and gave me a lot of information to assist me navigating the Medicare system

This was my first conversation with Robert Taylor of TZ Insurance, working as a representative for Mutual of Omaha. I found Robert to be very helpful. He was quite clear in his explanations, did not rush me in any way, and provided plentiful information. He answered my questions and was, in addition, both personable and friendly. I look forward to working with him in the future.

Or agent was totally knowledgeable and professional and was able to explain any questions I had. Easy to change plans and as far as we can see, highly worthwhile.

Just called David Volkert because i thought something got messed up but he explained everything to me in great detail.I just misunderstood and i love his explanation.Hope you give him a raise or promotion.He is very good at his job and very patient.Thank you so very much:)Joe N.

I appreciate Sherri Mack so much for helping me and my husband navigate the Medicare world with all of its tentacles. She is pleasant, responsive, knowledgeable, and easy to work with. I love having her name in my contact list and would recommend her unconditionally to anyone

I was just looking for information. Robert Taylor of TZ insurance called me and I told him what I needed. Honestly, it was uneasy for me at first. Sining up for anything over the phone was very stressful but Robert Taylor was like an angel sent for me at that day. He was professional, so helpful, knew everything, answered all my questions.
Thank you Robert ! I appreciated the time you gave me and got me signed up a great premium that is right for me and helped me with Medicare part A and B.
Robert Taylor thank you so much.
Highly recommend.

I talked to David Volkert and he was very knowledgeable and very helpful to me in choosing my plan He was very professional at the same time caring and patient
Thank you David for your help
This is 1st time I am using Mutual of Omaha and I feel good about choosing the company