Ordered Sept 7. Latest update says delivery 10/30 - 11/4. Did not did not expect it would take 2 months to deliver when I ordered. UPDATED REVIEW: My apologies to Med Mart. I thought I was reviewing... Ver mais
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Leia as opiniões dos outros
The young lady when I had called was very informative. She had all the information and she was polite and she was just great and we had all taken care of and I got my product very happy thank you besi... Ver mais
A empresa respondeu
My reason for only a 3 star rating is because the tracking site doesn't work and since this was the first time I used this company, I did not have any information on when my items were coming. The com... Ver mais
A empresa respondeu
Place my Oder on Oct 30th 2026 at Aprox 6 am Alaska Time was told this was for Wi Fi Capable and this could work with out Wi Fi . I called back after the Order 5 minutes later to Cancel the Order and... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos hospitalares
- também em
- Assistência médica ao domicílio
- Fornecedor de equipamento para diabéticos
- Fornecedor de equipamento para mobilidade
- Loja de cosmética
- Loja de vitaminas e suplementos
Escrito pela empresa
Med Mart Supply is the next evolution of Med Mart, a healthcare company that has been serving customers since 1992. What began as a brick-and-mortar medical equipment business grew into a nationwide ecommerce operation in 2015, helping customers across the country find the products, guidance, and support they need to live safer, healthier, and more independently. Med Mart Supply was created to expand that same experience into the everyday healthcare products people use more regularly. Our assortment includes medical supplies, wound care and first aid, incontinence products, personal care, nutrition, diabetes care, respiratory products, gloves and PPE, daily living aids, and more. What makes us different is the service behind the website. Healthcare products can be confusing, and customers often need help understanding options, comparing products, choosing the right size, or simply figuring out what best fits their needs. Med Mart has built its reputation around knowledgeable product experts and responsive customer service, earning more than 10,000 customer reviews over the years. Med Mart Supply brings that same customer-first approach to a broader range of healthcare needs. Whether you’re shopping for yourself, caring for a loved one, or purchasing for a business or healthcare facility, our goal is simple: make it easier to find dependable healthcare products from brands you trust, backed by real people who are here to help. Better Health. Every Day.
Escrito pela empresa
- Real people. Real product help.
- Healthcare products aren’t always easy to shop for. Our knowledgeable team is here to answer questions, help you compare options, and make finding the right products easier.
- Experience you can count on
- Med Mart Supply is backed by Med Mart, a family-owned healthcare company serving customers since 1992 and trusted through more than 10,000 customer reviews.
- We’re here after your purchase, too
- Our commitment doesn’t end when your order is placed. If you have a question or an issue with your order, our customer service team is here to help.
- Better Health. Every Day.
- From everyday medical supplies to products you rely on regularly, we’re building Med Mart Supply to make healthcare shopping simpler for individuals, caregivers, families, and businesses.
Our commitment to you
Real help when you need it
Healthcare shopping can come with questions. If you need help choosing a product, understanding your order, or resolving an issue after your purchase, our customer service team is here to help. Med Mart Supply is backed by more than 30 years of healthcare experience and a commitment to treating every customer with the care and attention we’d expect for our own families.
Informações de contacto
10780 Reading Road, Cincinnati, Estados Unidos da América
- 844-958-4050
- help@medmartsupply.com
- medmartsupply.com
3,5
Aceitável
45 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 93% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Website says 30 c/s for urine…
Website says 30 c/s for urine collection bags and I received 1 bag. They acknowledge it was their mistake but they would not send the rest of the order nor would they reimburse what I paid. $73.65 for one bag is outrageous.
24 de outubro de 2026
Resposta da Med Mart Supply
Glad you’re enjoying it and it got to you quickly! Thanks for the review.
Product's quality and fair pricing of…
Product's quality and fair pricing of the bath cloths.
31 de outubro de 2026
Resposta da Med Mart Supply
Glad you’re happy with the bath cloths and the price! Thanks for shopping with us.
I have never got my package nor have…never got my package or heard anything from anybody
I have never got my package nor have heard anything from anybody
31 de outubro de 2026
Resposta da Med Mart Supply
We’re sorry you’re still waiting and haven’t heard from us. Please contact our team with your order number so we can find out what happened and give you an update.
Place my Oder on Oct 30th 2026 at Aprox…
Place my Oder on Oct 30th 2026 at Aprox 6 am Alaska Time was told this was for Wi Fi Capable and this could work with out Wi Fi . I called back after the Order 5 minutes later to Cancel the Order and requested verbal to Cancel the Order and send via Email to cac11760@gmail conforming this Cancellation . Which I never received. I called again and again and even sent emails with no return call or email my cell 1-907-223-2779 . Sad that that this is how Med Mart Supply Conducts Business.
30 de outubro de 2026
Resposta da Med Mart Supply
We’re sorry it took so many calls and emails to get your cancellation request addressed. You shouldn’t have had to chase us for an answer. It looks like this has now been taken care of, but we’re sorry for the frustration along the way.
You had exactly what I needed and got…
You had exactly what I needed and got the product to me quickly! I appreciate that!
29 de outubro de 2026
Resposta da Med Mart Supply
You’re welcome! Happy we had what you needed and could get it to you quickly. Thanks for choosing us!
Very fast product delivery!
27 de outubro de 2026
Resposta da Med Mart Supply
That was quick! Glad your order made it to you so fast. Thanks for the review!
Shipping fast and the product work fine
Shipping fast and the product work fine
27 de outubro de 2026
Resposta da Med Mart Supply
Glad it arrived quickly and is working well for you! Thanks for shopping with us.
Resposta da Med Mart Supply
Hi Kelly,
I'm sorry to hear that you received the wrong product. That's certainly not the experience we want our customers to have.
We'd appreciate the opportunity to review your order and make things right. Please contact our customer service team so we can help resolve this.
Really fast deliver®
Really fast deliver®, great pricing and the product was as advertised
26 de outubro de 2026
Resposta da Med Mart Supply
Quick delivery, a good price, and just what you expected—happy to hear it! Thanks for the review.
Fast turnaround
Fast turnaround. product was exactly what they said it would be.
26 de outubro de 2026
Resposta da Med Mart Supply
Glad you got exactly what you needed without a long wait! Thanks for choosing us.
Resposta da Med Mart Supply
You’re very welcome! Glad we kept you in the loop and got your order to you quickly.
great product cost was great service…
great product cost was great service great right parts everything i ordered was there super happy
23 de outubro de 2026
Resposta da Med Mart Supply
“Super happy” made us smile! Glad everything was there and the price was right. Thanks for shopping with us!
Trustable supplier
23 de outubro de 2026
Resposta da Med Mart Supply
Thanks for putting your trust in us! We’re happy to be a supplier you can count on.
I received the Order
I received the Order. However, I thought when placing this Order that I was ordering multiple disposal bags for the external catheter. Turns out I received one bag for the price of $80.00. That is crazy. There will be no further orders from me. I can not afford $80.00 per bag.
27 de outubro de 2026
Resposta da Med Mart Supply
Hi Carol,
I'm very sorry for the disappointment with your order. I completely understand why you expected multiple bags based on how the product was presented.
We recognize that the packaging information wasn't clear enough, and we're making changes to ensure customers know exactly what they're purchasing.
We appreciate your feedback and would like the opportunity to help resolve this for you.
My order arrived fast and on time...
My order arrived fast and on time...To add to the review my bag started linking from the side the first time I used it I'll just buy another one
22 de outubro de 2026
Resposta da Med Mart Supply
Happy your order made it to you right on time! Thanks for the review.
Resposta da Med Mart Supply
Glad the price was right and your order arrived quickly! Thanks for shopping with us.
Resposta da Med Mart Supply
We’re sorry it wasn’t what you expected. Please contact our team with your order number and let us know what was different so we can help. help@medmartsupply.com
They were not the right size
They were not the right size. Please refund or exchange
20 de outubro de 2026
Resposta da Med Mart Supply
Sorry the size didn’t work out! Please contact our team with your order number so we can check your refund or exchange options. help@medmartsupply.com
fast service
3 de outubro de 2026
Resposta da Med Mart Supply
Happy we could help in a hurry! Thanks for the review.
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