Meest Canada Opiniões 

13
•
TrustScore: 2 em 5

1,9

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Informações sobre a empresa

  1. Empresa de transporte marítimo
  2. também em
  3. Agente de transporte de veículos
  4. Serviço de correio expresso e entrega
  5. Serviço de entregas
  6. Serviço de entregas e correio

Escrito pela empresa

Reputable Canadian Shipping Company - Fast, Reliable, and Affordable Shipping Options Worldwide. 35+ Years of Trusted Service. International Air and Sea Parcel Shipping to 214+ Countries in Europe and Asia. Car Shipping & Commercial Cargo Delivery.


Informações de contacto

1,9

Mau

TrustScore: 2 em 5

13 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 25% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,9

Todas as opiniões

(13)

12 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Absolutely disgraceful service

Absolutely disgraceful service! My package was shipped from Kyiv, Ukraine, to the USA and arrived in terrible condition. Everything inside was turned upside down, unpacked, and scattered throughout the box. Fishing hooks were everywhere, and half of the metal canning lids were bent and damaged. Meest charges outrageous prices but shows absolutely no respect for customers or their belongings. And this is not the first time! Completely unacceptable and unprofessional. I would never recommend Meest!

15 de outubro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Extremely Poor Service

Extremely Poor Service – Very Disappointing Experience

I had a shipment from Virginia, USA to Dubai, UAE, containing 15 Apple iPhones. I declared the contents honestly when booking the shipment, and Meest accepted the shipment without any issue.

However, after the shipment reached New Jersey, USA, it was suddenly placed on hold and could not proceed. What is even more disappointing is that Meest refused to provide a refund, despite the shipment being accepted at the time of booking.

Instead, I was asked to create and pay for a new shipping label just to have my own shipment returned.

If Meest had restrictions regarding the contents of the shipment, those restrictions should have been identified before accepting the shipment and taking payment.

This has been an extremely frustrating and disappointing experience. I expected much better communication, transparency, and customer service. I would strongly recommend that customers carefully check all restrictions before using Meest, because once they accept your shipment, you may still be left dealing with the consequences and additional costs.

Very poor service and very poor handling of the situation.

5 de agosto de 2026
Opinião espontânea
logótipo da Meest Canada

Resposta da Meest Canada

Thank you for reaching out to Meest Canada. Since this shipment was handled by Meest America, we have forwarded your request to their team for review and follow-up.

We understand your concerns regarding this experience and appreciate you taking the time to share your feedback.

Lithium-ion batteries, including those used in iPhones, are restricted from international air shipping due to aviation safety regulations. This information is available on Meest America website: https://us.meest.com/restricted-items and during the parcel creation process.

Once the contents were identified at our New Jersey facility, the shipment was placed on hold and returned to the sender in accordance with these shipping restrictions.

At the same time, we understand your point regarding the clarity of the declaration process. Our colleagues will review the customer experience and work on making restricted-item information more visible during item declaration, so customers can more easily confirm whether an item is permitted before completing their shipment.

Thank you again for bringing this to our attention. We appreciate your feedback and will use it to improve the customer experience.

Classificada 1 em 5 estrelas

Preparing a claim before the Ontario Small Claims Court.

We paid Meest Canada for an international shipment from Canada to France. We paid approximately CAD 100 for the shipment and around CAD 15 for insurance, for a declared parcel value of about CAD 260.
The parcel was never delivered. UPS acknowledged that the parcel was lost and confirmed that it reimbursed Meest CAD 115.

For weeks, UPS and Meest left us waiting with no real solution. UPS provided vague and unclear answers, while Meest Canada did not provide any proper response at all. Meest did not answer our online reimbursement request and did not reply to my emails to customer service.

However, Meest has not reimbursed us anything. Meest received payment from us for the shipment and the insurance, then also received reimbursement from UPS, while we remain without the parcel and without any refund.
What makes this even more unacceptable is that Meest apparently did not insure the shipment with UPS for the declared parcel value, even though Meest charged us for insurance.
We submitted an online reimbursement request to Meest Canada, but they have not handled it properly. They do not answer our reimbursement request and they do not even reply to my emails to customer service.
This is completely unacceptable. Meest was paid by us, received reimbursement from UPS, and still leaves the customer with no parcel and no refund.

I am currently preparing a claim to be filed with the Ontario Small Claims Court. I will seek reimbursement of the parcel value, the shipping costs, the insurance paid, and all costs incurred as a result of this matter. We have all invoices and evidence, including UPS’s confirmation that the parcel was lost and that Meest was reimbursed.

17 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

The lack of accountability from the company is extremely disappointing.

Very disappointed with Meest service. I sent a parcel by air on April 22nd and was told delivery would take 10 business days. I paid significantly more for air shipping specifically because it was supposed to be faster than sea cargo.
Tracking information showed the parcel arrived in Ukraine on April 30th, yet it still has not been delivered. There have been no proper updates or resolution.
Charging premium prices for air delivery and then failing to meet the promised timeframe is unacceptable and feels like a breach of the agreement with customers. If the service cannot be delivered as advertised, customers should be reimbursed, however it's not a case. I had a a very frustrating experience and extremely disappointing customer service experience where I was promised to be contacted by representative and it never happened. They dismiss you right on spot. The company shows no accountability for its failure to deliver the service promised.

21 de maio de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Отправила два месяца назад посылки…

Отправила два месяца назад посылки самолётом. Посылки не пришли. Неизвестно почему держать на складе во Львове. Никаких мер не предпринимают .когда посылки придут Неизвестно. Стоимость посылки очень дорого. Мы очень разачарованы.будем искать другой вариант

2 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

The worst delivery company in Canada

Enhance this comment based on facts. This is meest delivery company.
I submitted my document to post to Azerbaijan in 18 of April which was collected in 23 of April. My document arrived within one week in Mississauga office which was later delivered in 5 of May. I was told my document will be delivered within three weeks and it remained two weeks only in Toronto. I think this is the delivery company I have ever seen in my life. Whoever is reading my comments I suggest before sending your document by this company read the comments. This company should be immediately banned in Canada because of its fraudulent service.

15 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Unfair charges and weight manipulation…

Unfair charges and weight manipulation (CV181775837UA)
I sent a 20kg box of books from Ukraine to the USA. At the warehouse, Meest claimed it weighed 26kg and charged me 13,000 UAH, which is double the price. No proof of weight was provided. This is pure extortion. Avoid this service! Parcel CV181775837UA.

9 de maio de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Працівники meest , ви як виконуєте свою роботу?

Було замовлення в одне селище, на два різних адресата. Відправлення сказали буде прямувати з Чехії. Замовила 4 березня, 12 березня повинна була бути вже доставка в селищі АЛЕ служба доставки мало того що не доставила в срок так ще й змінили населенні пункти доставки. Від найближчого відділення пошти отримувача, працівники meest, просто поставили відділення яке на відстані 200 км а інше 40 км від зазначених адрес отримувачів. Нам довелось робити переадресації, ОПЛАЧУВАТИ додатково ці переадресації і вже вказувати найближчі відділення , які знаходяться від дому отримувачів посилок.
Трек номери: 20400513405649 20400513405645
Meest, одне питання, ви адекватні? В якому стані потрібно бути на роботі щоб дві однакові посилки в селищі адресовувати в різні міста, за 200 км від адреси отримувачів? Чому я повина була платити за дві переадресаціії? Хто повинен за це відповідати?

17 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Доставка триває БІЛЬШЕ 2-х місяців

Доставка триває БІЛЬШЕ 2-х місяців, на питання оператору коли доставлять не може дати чітку відповідь. Швидше буде надувнии човном перевезти посилку ніж через Meest Canada

3 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Absolute ZERO-star-WORSE LOGISTIC

If there were a ZERO-star option, MEEST should get it.
People sitting in there have absolutely ZERO knowledge, no commitment.
We paid for doorstep delivery of a 154-lb shipment. Now its on receiver to PICK up at their cost again-double.
They took the money with an assurance that they will provide delivery service for which they charged HUGE, then did NOT deliver to the door, rather handed over to local logistics and washing off their hands that we cannot help. NO research whom to handover where there are many private companies in town to deliver at door, but they want to save that cost, did NOT refund portion of their SERVICE NOT GIVEN, and did NOT take responsibility for breaking their own agreement.
Once payment is collected, MEEST completely disappears. No accountability. No ownership. No solution. Just excuses and silence.
This company operates with total disregard for customers, provides false service promises, and shows zero professionalism when things go wrong.
Absolutely unreliable. Completely unethical. Shockingly incompetent.
Hands down the WORST logistics company out there. Avoid at all costs unless you enjoy wasting money and dealing with stress.
Feb 4, 2026-Still waiting for my package which is still sitting somewhere, I have not got my package yet as no one in MEEST have got back to mee regarding a solution after so many escalations done.
WORST!!!!

28 de janeiro de 2026
Opinião espontânea
logótipo da Meest Canada

Resposta da Meest Canada

Dear Customer,

We are sorry to hear about your experience and understand your frustration.

Please note that all our shipments are measured in kilograms (kg), not pounds (lbs), and our standard parcel service allows up to 30 kg per parcel. Shipments exceeding this weight are processed under freight service terms and handled through a personal freight account manager.

We would like to properly review your case and clarify what occurred. Kindly provide your tracking number so we can investigate the shipment status and delivery terms.

We are committed to resolving this matter professionally.

Kind regards,
Meest Customer Support

Classificada 1 em 5 estrelas

Fake tracking, HUGE DELAYS

Fake tracking, no customer support, fast air shipping takes 20 days+ still no shipment arrived. DO NOT USE THIS COMPANY!

8 de janeiro de 2026
Opinião espontânea
logótipo da Meest Canada

Resposta da Meest Canada

Dear Customer,

We understand your concern.

Our tracking is real and can always be checked at: https://ca.meest.com/parcel-track
. All updates shown there come directly from our operational system and delivery partners.

International air shipments may take longer than expected due to customs procedures or local delivery conditions.

Please provide your tracking number so we can review your shipment and give you a clear update.

Kind regards,
Meest Customer Support

Classificada 3 em 5 estrelas

Кожен раз коли приходив за посилкою не…

Кожен раз коли приходив за посилкою не працювала у точці видачі "программа"... Через, що можна отримати або через 15 хвилин або невідомо коли. Ще й може трапитися хамовитий персонал.

Iaksho pravylno obraty viddilenia ta poveze z personalom to možna otrymuvaty.

10 de junho de 2024
Opinião espontânea

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