after 2 weeks of waiting, I emailed them to update me with my order. They did not have stock and told me i need to wait another 2 weeks. No communication at all! this is how you lose a potential cost... Ver mais
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Leia as opiniões dos outros
Shelly absolutely went out of her way on our behalf even though we are a small company. Then even sorted out our order when we made a mess of the specifications ! Experiences like this are getting ra... Ver mais
A empresa respondeu
First time order from your company. The ease of ordering and check out was impressive. The item arrived and was professionally packed. The sample dishwasher tablets and sweets sent were a surprise b... Ver mais
A empresa respondeu
The Mega Thing website has a large product range and you can find what you want easily and place an order. Mega Thing stock my favourite pens and I can buy a box of 12 at a very reasonable price. So... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para escritório
- Loja de materiais educacionais
- Fornecedor de envelopes
- Fornecedor de material para escritório
- Loja de materiais para escritório
- Papelaria
Escrito pela empresa
Mega Office Supplies is Australia's premier online destination for all your office supply needs, offering a vast selection of top-quality products at competitive prices. With an easy-to-navigate website and exceptional customer service, Mega Office Supplies ensures a "wow" shopping experience from any device to any door. Our comprehensive product range includes office stationery, technology, furniture, and more, catering to businesses of all sizes. By partnering with leading brands like 3M, Avery, and Brother, we guarantee the highest standards of quality and reliability. Mega Office Supplies takes customer satisfaction seriously, providing personalised solutions and expert advice. Our dedicated customer support team is always available to address inquiries, ensuring a seamless shopping experience. Trustpilot reviews consistently showcase our commitment to customer satisfaction, earning us an excellent reputation in the industry. As a responsible and eco-conscious company, Mega Office Supplies offers an array of environmentally-friendly products and adheres to sustainable business practices. We actively support community initiatives, ensuring a positive impact on our customers and the planet. Our efficient delivery system guarantees timely arrival of your office supplies, while our hassle-free returns policy and after-sales support ensure complete peace of mind. By prioritising customer satisfaction and convenience, Mega Office Supplies has become synonymous with trust and reliability in the office supplies market. Incorporating long-tail keywords like "bulk office supplies online," "best office furniture Australia," and "high-quality stationery products" in our website's content, we make it easy for customers to find exactly what they need through search engines. Our focus on search engine optimisation (SEO) ensures that we consistently rank high on search results, making us the top choice for office supply shopping in Australia. Mega Office Supplies also offers regular promotions and discounts, providing unbeatable value for customers looking for affordable office essentials. With our user-friendly website, secure payment options, and fast shipping across Australia, we make it simple for businesses to keep their offices stocked and organised. To sum it up, Mega Office Supplies is the ultimate destination for all your office needs, offering an unparalleled selection of products, exceptional customer service, and a commitment to sustainability. Trustpilot reviews and our ever-growing customer base stand as a testament to our dedication to excellence in the office supplies industry. Choose Mega Office Supplies for a seamless and enjoyable shopping experience that you can rely on.
Informações de contacto
5/12 Greenway Drive, 2486, Tweed Heads South, Austrália
- +61755243888
- team@megathing.com.au
- megaofficesupplies.com.au
4,3
Excelente
4 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Mega Thing
Hi John,
Thank you for the wonderful review and for taking the time to share your feedback with our community. Our priority is customer service and we are ecstatic that we met that mark! Have a lovely day!
Kind Regards,
Alejandro
Great service
13 de abril de 2023
Resposta da Mega Thing
Hi Adrian,
Thank you for the wonderful review and for taking the time to share your feedback with our community. Our priority is customer service and we are ecstatic that we met that mark! Have a lovely day!
Kind Regards,
Chan
Terrible experience
Terrible experience. All four command containers that I purchased arrived filled with mountains of dust! They had obviously been sitting in a storeroom or similar storage space for a very long time and were not checked prior to sending to me.
I tried to wash off all the dust but the containers became stained, so the dust essentially rendered them unusable as they were no longer white (as they are supposed to look) but rather, they turned white with many grey patches/marks/stains.
Because I had opened the package that was sent to me and I washed the containers myself (due to all the dust I found inside each container), I also could not return the items to get a refund. So, all in all, I received no usable goods and lost all the money I spent, which was over $130. I was and still am very upset.
14 de abril de 2023
Resposta da Mega Thing
Hi Kara,
Thank you for your review.
I have attempted to reach out to you by phone to apologise for the quality issue you encountered with your order, as I have not been able to locate any email communication from you regarding this matter. We would love for you to reach our customer service team to discuss the details of how this incident occurred. As a company, we take great pride in the quality of the products we offer, and we would appreciate the opportunity to make this right for you.
You can contact our friendly customer service team on 1300783 961
Regards,
Dustin
Shameful not only that you delayed my…
Shameful not only that you delayed my entire stationary order for the sake of one stapler about 2 inches long, but when I complained about the delay I was told this was your policy, with no attempt to overcome the issue or have some alternative stapler provided to allow the order to be delivered. Dreadful. Shoddy.
24 de abril de 2023
Resposta da Mega Thing
Good afternoon Wendy,
Thank you for your honest review, and for taking my call earlier. We apologize for any confusion regarding our policy of shipping complete orders. We often part ship orders to our customers, and we should have offered a part ship or substitute item sooner than this was actioned. We take all feedback, good and bad seriously, and will be definitely taking your honest feedback onboard to improve our service.
Once again Wendy, Thank you for taking the time to write this review.
Regards,
Dustin
Quick delivery and good quality product.
10 de abril de 2023
Resposta da Mega Thing
Hi Maria,
Thanks so much for sharing your experience with us. We hope to see you again soon.
Kind Regards,
Alejandro
Great communication and speedy delivery
13 de abril de 2023
Resposta da Mega Thing
Hi Naomi,
Thank you for taking the time to leave this review, the team is thrilled to hear your order was sent promptly! We look forward to fulfilling your orders again! :)
Kind Regards, Ally
I received exactly what I ordered along…
I received exactly what I ordered along with a little sweetner, love that little personal touch.
22 de abril de 2023
Resposta da Mega Thing
Hi Wendy,
Thank you for leaving us such a wonderful review. 🤩We are thrilled that you loved your experience; our talent team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Kind Regards,
Chan
Still waiting on my order to arrive..
Still waiting on my order to arrive... order was placed early April.
13 de abril de 2023
Resposta da Mega Thing
Good Morning Maria,
We apologize for the delay in the arrival of your order placed in early April. We understand your frustration and want to assure you that we have been endeavouring to keep you updated throughout the process.
As per our website, we strongly suggest requesting a quote on the product, as it is still currently in transit internationally. We apologize for the inconvenience caused and genuinely appreciate your understanding. We will continue to keep you updated on the status of your order.
Thanks again!
Regards,
Dustin
Timely and efficient
Great service. Love the little bag of lollies in my package. He he.
23 de abril de 2023
Resposta da Mega Thing
Hi Nicole,
Thank you for the lovely review, our team is thrilled you’re so happy with your order. We love hearing from our customers – especially when our products and service are able to make a positive difference to them!
Kind Regards,
Chan
out of stock items
deliveries took a long time
due to items being out of stock took almost 1 week to be notified of this issue than
over another week to deliver
20 de abril de 2023
Resposta da Mega Thing
Good afternoon Ehren,
We sincerely apologize for the delay in your recent deliveries and the inconvenience it has caused you. We understand that the extended wait due to items being out of stock, along with the delayed notification of this issue, is not the level of service we strive to provide.
We are currently reviewing our inventory management system to enhance our ability to promptly identify and address stock availability issues. Additionally, we are working on improving our communication channels to ensure that you are promptly informed of any unforeseen delays or complications with your orders.
Once again, thank you for your honest review, and we apologize for any frustration or inconvenience this has caused you.
Regards,
Dustin
Thankful for the great care in…
Thankful for the great care in packaging our interestingly shaped order
22 de abril de 2023
Resposta da Mega Thing
Hi Birdy,
Thank you for your review. We are glad to hear that you appreciate our packaging and we are so grateful that you have chosen Mega Thing. :)
Kind Regards, Ally
I received order very quickly with…
I received order very quickly with little treat, good services.
10 de abril de 2023
Resposta da Mega Thing
Hi Megumi,
Thank you for taking the time to leave this review. I’m thrilled to hear that you appreciate our packaging and we were able to deliver your order quickly to you. Have a fabulous day! :)
Kind Regards, Ally
I thought I was buying from…
I thought I was buying from Officeworks. But It came anyway.
12 de abril de 2023
Resposta da Mega Thing
Good morning Leigh,
We appreciate your feedback and thank you for taking the time to leave a review, (even if it was a three-star rating). While we can't take credit for the mix-up, we're glad to hear that our products made their way to you in a timely fashion.
Thank you once again for giving us a chance, even if it wasn't the original plan, and we hope that you will consider 'It's a Mega Thing' in the future.
Regards,
Dustin
Excellent local business
Excellent product catalogue. Speedy, efficient service. Great prices.
I'm thrilled to work with a local businessgreat job Mega.
😍
21 de abril de 2023
Resposta da Mega Thing
Hi Meredith,
Thank you for the 5 star review, the team is thrilled you appreciate our products, service, and pricing! On behalf of the Mega Thing team we hope you have a great day! :)
Kind Regards, Ally
Great customer service
11 de abril de 2023
Resposta da Mega Thing
Hi Maria,
Thanks so much for sharing your experience with us. We hope to see you again soon. :)
Kind Regards,
Ally
service and delivery was great
18 de abril de 2023
Resposta da Mega Thing
Hi Peter,
We really appreciate you taking the time to share your rating with us and We love hearing from our customers – especially when our products and service is able to make a positive difference to them! :)
Kind Regards,
Ally
The product I ordered isn’t available…
The product I ordered isn’t available in supermarkets and the price is very reasonable. I especially like the bonus stuff that is included with the packaging. A nice touch. Thank you
19 de abril de 2023
Resposta da Mega Thing
Hi Welland,
Thanks for sharing your review with us and the community. We are thrilled to hear that you appreciate our packaging and we are glad you felt that our prices offer great value to you! It’s always humbling to hear how we’re able to make our customers’ experience valuable! It was a pleasure fulfilling your order. :)
Kind Regards,
Ally
Resposta da Mega Thing
Hi Mark,
Thank you for the wonderful review and for taking the time to share your feedback with our community. Our priority is customer service and we are ecstatic that we met that mark! Have a lovely day!
Kind Regards,
Alejandro
Resposta da Mega Thing
Hi Tania,
Thanks so much for taking the time to write this review, I am thrilled to hear that you appreciated our customer service response time, check us out again soon to see what’s new!
Kind Regards,
Chan
Needed these big 30mm Nib Markers
Needed these big 30mm Nib Markers, are hard to find from other previous Suppliers ,Thanks Mega , Prompt Service & Delivery
19 de abril de 2023
Resposta da Mega Thing
Hi David,
Thank you for the wonderful review and for taking the time to share your feedback with our community. Our priority is customer service and we are ecstatic that we met that mark! Have a lovely day!
Kind regards,
Alejandro
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