after 2 weeks of waiting, I emailed them to update me with my order. They did not have stock and told me i need to wait another 2 weeks. No communication at all! this is how you lose a potential cost... Ver mais
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Leia as opiniões dos outros
Shelly absolutely went out of her way on our behalf even though we are a small company. Then even sorted out our order when we made a mess of the specifications ! Experiences like this are getting ra... Ver mais
A empresa respondeu
First time order from your company. The ease of ordering and check out was impressive. The item arrived and was professionally packed. The sample dishwasher tablets and sweets sent were a surprise b... Ver mais
A empresa respondeu
The Mega Thing website has a large product range and you can find what you want easily and place an order. Mega Thing stock my favourite pens and I can buy a box of 12 at a very reasonable price. So... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para escritório
- Loja de materiais educacionais
- Fornecedor de envelopes
- Fornecedor de material para escritório
- Loja de materiais para escritório
- Papelaria
Escrito pela empresa
Mega Office Supplies is Australia's premier online destination for all your office supply needs, offering a vast selection of top-quality products at competitive prices. With an easy-to-navigate website and exceptional customer service, Mega Office Supplies ensures a "wow" shopping experience from any device to any door. Our comprehensive product range includes office stationery, technology, furniture, and more, catering to businesses of all sizes. By partnering with leading brands like 3M, Avery, and Brother, we guarantee the highest standards of quality and reliability. Mega Office Supplies takes customer satisfaction seriously, providing personalised solutions and expert advice. Our dedicated customer support team is always available to address inquiries, ensuring a seamless shopping experience. Trustpilot reviews consistently showcase our commitment to customer satisfaction, earning us an excellent reputation in the industry. As a responsible and eco-conscious company, Mega Office Supplies offers an array of environmentally-friendly products and adheres to sustainable business practices. We actively support community initiatives, ensuring a positive impact on our customers and the planet. Our efficient delivery system guarantees timely arrival of your office supplies, while our hassle-free returns policy and after-sales support ensure complete peace of mind. By prioritising customer satisfaction and convenience, Mega Office Supplies has become synonymous with trust and reliability in the office supplies market. Incorporating long-tail keywords like "bulk office supplies online," "best office furniture Australia," and "high-quality stationery products" in our website's content, we make it easy for customers to find exactly what they need through search engines. Our focus on search engine optimisation (SEO) ensures that we consistently rank high on search results, making us the top choice for office supply shopping in Australia. Mega Office Supplies also offers regular promotions and discounts, providing unbeatable value for customers looking for affordable office essentials. With our user-friendly website, secure payment options, and fast shipping across Australia, we make it simple for businesses to keep their offices stocked and organised. To sum it up, Mega Office Supplies is the ultimate destination for all your office needs, offering an unparalleled selection of products, exceptional customer service, and a commitment to sustainability. Trustpilot reviews and our ever-growing customer base stand as a testament to our dedication to excellence in the office supplies industry. Choose Mega Office Supplies for a seamless and enjoyable shopping experience that you can rely on.
Informações de contacto
5/12 Greenway Drive, 2486, Tweed Heads South, Austrália
- +61755243888
- team@megathing.com.au
- megaofficesupplies.com.au
4,3
Excelente
4 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
0.8mm A2 Acrylic sheet
My order met the advertised description and was delivered promptly
28 de março de 2023
Resposta da Mega Thing
Hi Anton,
We really appreciate you taking the time to share your rating with us. The team is thrilled to hear your order was sent promptly! We look forward to fulfilling your orders again! :)
Kind regards,
Ally
Magnetic Pens
I had to order a very large quantity of magnetic pens for a marketing campaign. The first order was perfect the second order came out with a few missing magnets as soon as I told Mega they sent replacements immediately. Great Customer service.
29 de março de 2023
Resposta da Mega Thing
Hi Jane,
Thank you for the wonderful review and for taking the time to share your feedback with our community. Our priority is customer service and we are ecstatic that we met that mark! We look forward to fulfilling your orders again in the future, have a wondeful day! Keep safe! :)
Kind Regards, Princes
Resposta da Mega Thing
Hi,
Thank you for the wonderful review and for taking the time to share your feedback with our community. Our priority is customer service and we are ecstatic that we met that mark! Have a lovely day!
Kind Regards,
Chan
Very Good Services
20 de março de 2023
Resposta da Mega Thing
Hi Adnan,
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. :)
Kind regards,
Ally
So easy to place an order & receive…
So easy to place an order & receive goods in a speedy manner. Huge range of stock. Great to deal with.
1 de abril de 2023
Resposta da Mega Thing
Hi Glenn,
We are incredibly thankful that you took the time to leave us this review, The team put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for your amazing review! :)
Kind Regards,
Ally
Great service
Great service, fast delivery, not problem returning incorrectly ordered items, keep up the great work.
28 de março de 2023
Resposta da Mega Thing
Hi Dino,
Thank you for the 5-star rating. The team truly appreciates your kind words and lovely review, I am excited to hear that you appreciate our service, check us out again soon to see what’s new! very. We’re always improving and updating our website, so I encourage you to come back again. Have a great day! :)
Kind Regards, Princes
Resposta da Mega Thing
Hi Daniel,
Thanks for sharing your review with us and the community. It was a pleasure fulfilling your order. We are glad you felt that our prices offer great value to you! Our goal is to provide customer centric service, and I’m ecstatic that we were able to make it happen for you!
Kind Regards,
Alejandro
Resposta da Mega Thing
Hi Jason,
Thank you for the wonderful review and for taking the time to share your feedback with our community. Our priority is customer service and we are ecstatic that we met that mark! Have a lovely day!
Kind Regards,
Alejandro
Still waiting patiently
Haven’t got the item I ordered yet but was informed via email of its status . Will wait a bit longer to see if it comes
31 de março de 2023
Resposta da Mega Thing
Good afternoon John,
Thank you for you review.
I sincerely apologise for the delay of your order. We understand that receiving your order in a timely manner is important, and again apologise for the inconvenience this may have caused. On 04.04.2023, we sent an email to notify your order is currently out of stock and is not expected to arrive until early, to mid May. We hope that you have received this email, but we would also suggest that you check your junk mail folder in case it was filtered there.
We are doing everything we can to fulfill your order as soon as possible. In the meantime, we would like to offer our assistance in finding a possible alternative whiteboard that meets your needs. We will be sending you an email shortly regarding the options available.
Once again, we apologize for the delay and any inconvenience caused. Thank you for your patience and understanding.
Regards,
Dustin
Order received on time and in good…
Order received on time and in good condition. Thank you.
20 de março de 2023
Resposta da Mega Thing
Hi Mary,
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. :)
Kind regards,
Ally
Great help with problem.
There was a problem with the product supplied ... mismatch colour from Optix (ie not MegaThing themselves). However MT gave a very helpful and generous help with compensating for the problem. So 4* MT, 1* off for Optix
19 de março de 2023
Resposta da Mega Thing
Hi Graeme,
Thanks so much for sharing your experience with us. We hope to see you again soon.
Kind Regards,
Alejandro
Aussie owned company with good prices.
Aussie owned company with good prices that I have seen so far.
19 de março de 2023
Resposta da Mega Thing
Hi William,
Thank you for taking time to give review. The team truly values customer feedback, we love hearing when our customers appreciate the good price we offer. We look forward to fulfilling your orders again in the future, have a lovely day! Stay safe :)
Kind Regards, Princes
My goods are alwaysdespatched quickly…
My goods are alwaysdespatched quickly and quality is assured.
28 de março de 2023
Resposta da Mega Thing
Hi,
Thank you for the wonderful review and for taking the time to share your feedback with our community. Our priority is customer service and we are ecstatic that we met that mark! Have a lovely day!
Kind Regards,
Alejandro
Improved Communication Needed
Your website stated that you had A4 thermal paper rolls in stock. So I ordered a roll because everyone else was out of stock. The payment was processed but no confirmation was received that the order was being processed. Neither did I get an update that you were actually out of stock, let alone a notification about when you thought you might get more stock back in. I have received this survey about my experience of your service but I have not yet received a confirmation that my order has even left your warehouse, that it is on its way, who the carrier is or when I might expect to receive it.
I have checked my junk mail folders and the missing notifications are not showing, so I can only assume that none have been sent.
So unfortunately, due to a significant lack of communication related to my order and the delay in delivering, I can only give this service one star.
There are many automated systems available for online transactions that literally inundate buyers with information about their transaction and where delivery is up to, I recommend that you invest in keeping your customers in the loop - especially when there is an issue with delivery.
27 de março de 2023
Resposta da Mega Thing
Good afternoon Petra,
I sincerely apologise for the delay in delivering your order and for not keeping you informed about the expected time of arrival. This is not our usual practice, and we are truly sorry for any inconvenience this may have caused you.
We understand that timely delivery is of utmost importance, and we regret that we fell short of your expectations. We would like to make it right for you, and assure you that we endeavour to eliminate these types of disappointing experiences.
Please do not hesitate to reach out to us for any further orders. We would be happy to provide you with a quote for the most accurate ETA or assist you in any way possible through our friendly customer service team.
Thanks again for your honest review.
Regards, Dustin.
Good quality products
Good quality products, good price, fast service (nice lollies too!) Thanks very much.
23 de março de 2023
Resposta da Mega Thing
Hi Pete,
Thank you for the 5-star rating. The team truly values customer feedback, we love hearing when our customers appreciate their orders are packed with pride. We would also like to thank you for appreciating our fast servcie. Have a lovely day! :)
Kind Regards, Princes
Resposta da Mega Thing
Hi Rod,
Thank you for the 5 star review, we are thrilled to hear you appreciate Mega Thing's service and pricing continuously! We look forward to fulfilling your orders again in the future, have a lovely day! Keep safe :)
Kind Regards, Princes
very quick and easy to deal with
14 de março de 2023
Resposta da Mega Thing
Hi Jasmin,
Thank you for the 5-star rating. The team truly appreciates your kind words and lovely review, I am excited to hear that you appreciate our website shopping experience, check us out again soon to see what’s new! very. Have a great day and stay safe! :)
Kind Regards, Princes
Great price and quick delivery
Not only was the price far better than elsewhere but my delivery turned up quickly. All in all an easy purchase. Thank you!
12 de março de 2023
Resposta da Mega Thing
Hi Jodi,
Thank you for the 5-star rating. We're glad to hear that you appreciate our website shopping experience and fast delivery. Check us out again soon to see what’s new! We’re always improving and updating our website.
Kind Regards,
Alejandro
Good service and prices .
20 de março de 2023
Resposta da Mega Thing
Hi Ian,
Thanks for sharing your review with us and the community. It was a pleasure fulfilling your order. We are glad you felt that our prices offer great value to you! Our goal is to provide customer centric service, and I’m ecstatic that we were able to make it happen for you! Have a nice day and stay safe! :)
Kind Regards, Princes
Quality better than expected.
Product ordered was of a better quality than I was expecting. Arrival of package was fairly prompt, after I received notification that my order had been shipped. It did take a little longing than I was expecting for my order to be shipped, despite the heads-up that there would be delays in items being shipped. Would also need to check with customer service regarding their usage of the term “flat rate shipping” for deliveries to Tasmania (metro address). It was ‘flat rate’ for the first 3 items, but if I added additional items, the shipping price went up $11 for each additional item. I obviously keep my order to the initial first 3 items. Would still be happy to order from them again.
20 de março de 2023
Resposta da Mega Thing
Hi,
We are incredibly grateful that you took the time out to leave us this review. We value customer feedback and we love being customer centric. It is customers like you that make our job amazing. We look forward to fulfilling orders again. Keep embossing and stay safe!
Kind Regards,
Alejandro
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