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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I ordered the wooden cartoon wall art for a birthday gift. The finished product was absolutely beautiful!! The craftmanship that went into each detail was stunning. It looked just like the picture I s... Ver mais

Classificada 5 em 5 estrelas

My dog is being put to sleep soon. I wanted something to cuddle after he goes to heaven, this made me cry as can cuddle hime again. I'll miss him. I will be ordering more for my other pets tow wh... Ver mais

Classificada 1 em 5 estrelas

Ordered three pictures in two different orders on the same day. Paid extra for the first picture to be priority produced & shipped and it came the same day the other two pictures came. In addition, th... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very pleased with the cartoon frame. Ordering was easy and enjoyed using the preview to see how it would look before purchasing. Shipping was faster than expected too. Overall great experience and wi... Ver mais

Informações sobre a empresa

  1. Loja de lembranças

Escrito pela empresa

Mekesllser is a creative studio committed to turning meaningful moments into personalized gifts. We started as a small team of three passionate makers, and after years of dedication and growth, we’ve brought together a larger group of designers, artists, and craftsmen who all share the same mission — to create gifts that truly move people. At Mekesllser, creativity is at the heart of everything we do. We collaborate with talented illustrators and imaginative designers to develop unique, fun, and heartfelt products that surprise customers in the best possible way. Each customized blanket, pillow, or keepsake is made with care, emotion, and attention to detail. We believe that the most beautiful gifts are those filled with meaning. That’s why we continue to innovate, explore new ideas, and design gifts that bring joy to children, celebrate love between partners, and strengthen connections between friends and family. Our passion for creating memorable, personalized surprises will always remain at the center of who we are.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

199 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 95% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

My order was delayed due to emails of…

My order was delayed due to emails of communication going to my spam folder. Arrived after Christmas and was delivered wrong order. Received a pillow of someone else’s child. Disappointed .. I hope this gets corrected

27 de dezembro de 2025
Opinião espontânea
logótipo da Mekesllser

Resposta da Mekesllser

Hi,
We’re so sorry about the delayed delivery, the spam folder issue, and getting the wrong pillow—that’s a lot to deal with, and we apologize for the disappointment.
To fix this right away, please contact our After-Sales Support Team at:service@mekesllser.com
Our team will help you return the incorrect item, get your order sorted, and make sure you’re taken care of.
Thanks for your understanding—we’ll get this resolved for you.
Best regards,

Classificada 2 em 5 estrelas

I ordered 3 items the end of November…

I ordered 3 items the end of November for my granddaughters for Christmas, didn’t get it for Christmas.. If they weren’t personalized l would definitely return them..

26 de dezembro de 2025
Opinião espontânea
logótipo da Mekesllser

Resposta da Mekesllser

Hi Nora,
We’re so sorry your granddaughters' personalized Christmas gifts didn’t arrive on time. That’s not the holiday surprise we wanted for you.
We get that returning personalized items isn’t ideal. To make this right, please contact our After-Sales Support Team at:service@mekesllser.com
Our team will look into this right away and find the best solution for you, whether that’s a refund, credit, or something else.
Thanks for your understanding—we’ll get this sorted.
Best regards,

Classificada 1 em 5 estrelas

Disappointed

I ordered my pillows for my grandkids for Christmas, about 4 weeks ago and still haven't received them. I asked for a full refund and haven't received a response. Disappointed

26 de dezembro de 2025
Opinião espontânea
logótipo da Mekesllser

Resposta da Mekesllser

Hi,
We’re so sorry about the delayed delivery of your grandkids' Christmas pillows and that your refund request hasn’t been answered yet. Our after-sales customer service team will reply to every customer's email. We are sorry to hear that you did not receive our reply. It may be that your email failed to send, or our reply went into your spam folder.
To fix this right away, please contact our After-Sales Support Team at:service@mekesllser.com
Our team will prioritize your case, investigate the issue, and process your refund or find another solution for you.
Thanks for your understanding—we’ll get this resolved for you.
Best regards,

Classificada 5 em 5 estrelas

So thrilled with the pillows

So thrilled with the pillows! The ordering process was good and they arrived Christmas Eve! The quality is outstanding, so soft, colors are vibrant, and exactly as shown. My grandbabies love them 🥰.

8 de dezembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Pillow Dolls

The pillow dolls are cute and just as pictured and described. My only complaint was that they arrived a few dates later than I expected and one of them had the incorrect name one it.

25 de dezembro de 2025
Opinião espontânea
logótipo da Mekesllser

Resposta da Mekesllser

Hi,We’re so happy you think the pillow dolls are cute and match the pictures.
We’re really sorry about the late delivery and the incorrect name on one of the dolls—that’s a mistake we need to fix right away.
Please contact our After-Sales Support Team at:service@mekesllser.com
Our team will arrange to send you a replacement for the doll with the wrong name, free of charge.
Thanks for letting us know—we’ll get this sorted for you.
Best regards,

Classificada 1 em 5 estrelas

I did not receive my order

I did not receive my order

25 de dezembro de 2025
Opinião espontânea
logótipo da Mekesllser

Resposta da Mekesllser

Hi Alison,
Thank you for your feedback. We are sorry to hear that you did not receive your package. We will handle this matter for you. Could you please send us your order number? We will check and solve it for you as soon as possible. You are also welcome to contact our customer service team at service@mekesllser.com to follow up again. Looking forward to your reply.
Kind regards

Classificada 5 em 5 estrelas

Perfect remembrance

Love the product. My son was murdered thos year and I bought one for both of his kids ans well one for myself as well. They even added angel wings on it for me. Will for sure order again in the future 💯 satisfied

24 de dezembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Haven't received my product

I ordered my pillow in November and I still have not received it. When I went to track it, the last place it is reported is still in China. I wont have it for Christmas now, who knows if I'll ever see it.

21 de dezembro de 2025
Opinião espontânea
logótipo da Mekesllser

Resposta da Mekesllser

Hi,We’re so sorry your November pillow order is still stuck in China and won’t make it for Christmas. This is totally unacceptable, and we apologize for the disappointment.
To fix this right away, please contact our After-Sales Support Team at:service@mekesllser.com
Our team will prioritize your case, investigate the delay.Thanks for your understanding—we’ll get this resolved for you.
Best regards,

Classificada 1 em 5 estrelas

The image was very blurry

The image was very blurry

15 de dezembro de 2025
Opinião espontânea
logótipo da Mekesllser

Resposta da Mekesllser

Hi,
We’re sorry to hear the image was blurry and didn’t meet your expectations.
We offer a 90-Day Hassle-Free Return Policy. If you’re unsatisfied, please contact our customer service team to process a return and refund.
Thank you for your understanding.
Best regards,

Classificada 5 em 5 estrelas

Couldn't Be Happier!

I had high hopes that my order would turn out "ok" you just never know -- I ordered a family pillow (mom - dad - baby) and a baby pillow and they turned out fantastic! The faces are adorable and I cannot wait to give them on Christmas Eve. They look exactly like the picture I uploaded, only cuter! I couldn't be happier.

18 de dezembro de 2025
Opinião espontânea

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